Intercontinental Hotel & Resorts Hotels in Hanoi

This hotel is a bit old, and the room was a little damp with average lighting. However, it's right by West Lake, in a very quiet area. You step out of the lobby directly onto the lakefront, and the lake view is absolutely beautiful. The breakfast was quite rich, offering Chinese, Western, Indian, and local Vietnamese options. The service attitude was also decent.

This hotel's location is a bit like Shenyang's Xita, but it's next to the new municipal government building (a Korean-dominated area, quite far from the main attractions, about a 35-40 minute taxi ride to the core area of Hoan Kiem Lake). Most guests here are Korean. The only person I met at the hotel who could speak a bit of Chinese was the Korean front desk staff during check-out. There aren't many attractions nearby, just what seems to be a Vietnamese Military History Museum about the Vietnam War against the Americans. Be aware that the elevators are incredibly slow; the lobby is on the 62nd floor. Sometimes, I'd want to go down to the supermarket, but the snail-paced elevators would completely put me off. The 5-star rating for service goes to Trip.com, as they were very responsible in handling various issues. So, if you're just here for tourism, I wouldn't recommend staying here unless you're on a business trip for a Korean company. For tourism, staying around Hoan Kiem Lake is much more convenient.