Name: InterContinental Hotels SHENZHEN WECC by IHG (Snow World)
Address: Shenzhen, China
Rating: 9.7

China

Shanghai

United Arab Emirates

Dubai

Shenzhen

Japan

Tokyo

Qatar

Doha

Saudi Arabia

Medina

This stay far exceeded my expectations. From arrival and check-in to the guest room, dining, and public areas, the five-star quality was evident throughout. Everything was spot-on, making for an overall comfortable and truly reassuring experience.

The exterior and lobby design are elegant and grand, featuring an open, airy layout with impeccably clean public spaces. The lighting and subtle fragrance complement each other perfectly, creating a soft, welcoming ambiance without feeling overwhelming. Stepping into the lobby immediately melted away my fatigue—whether returning during the day or late at night—thanks to the quiet and soothing environment.

Check-in was smooth and efficient. The front desk staff were professional yet warm and personable; rather than just mechanically going through the process, they proactively introduced the hotel facilities, highlighted key details, and patiently answered questions with genuine care. The concierge was also fantastic, assisting with luggage, giving directions, and responding promptly. Across all departments, the staff demonstrated great professionalism—always greeting guests when passing by, addressing requests immediately without any hesitation or passing the buck. The service felt genuinely attentive rather than just superficial courtesy.

The room was a major highlight of the stay. It was spacious, bright, and thoroughly cleaned, with every corner spotless and odor-free. The bedding was plush, the mattress struck the right balance between firm and soft, and the pillow menu provided great options, ensuring a sound night’s sleep. The soundproofing was exceptional—virtually no noise from the hallway or neighboring rooms, which is a huge plus for light sleepers. The room featured layered, adjustable lighting and stable climate control. In the bathroom, the wet and dry areas were well-separated, the water pressure was great with instant hot water, toiletries were fully stocked, and the towels were clean and fluffy. Housekeeping requests were handled quickly, with any extra items delivered promptly—a testament to their attention to detail.

The hotel boasts a prime location with easy taxi access, making it ideal for both business trips and city sightseeing. The public facilities are well-maintained, clean, and organized, perfect for a relaxing stroll during downtime.

Breakfast was equally impressive. The restaurant was clean and offered a wide variety of both Western and Chinese dishes, complete with hot entrees, pastries, fresh fruits, and beverages. Food was replenished quickly, so stations were never left empty even during peak hours. The staff cleared tables and restocked utensils promptly, keeping the dining experience orderly and pleasant despite the crowds.

What stood out the most was the consistent quality throughout my multi-day stay. Daily housekeeping, common area cleanliness, and staff service remained consistently top-notch with no drop in standards. While many upscale hotels have stunning hardware but lack warmth in service, this property balances premium facilities with thoughtful, personalized hospitality perfectly—professional without feeling distant.

Whether traveling for business or leisure, this hotel is a dependable and comfortable choice. A big thank-you to the entire team for their attentive service, which added many wonderful memories to this trip. I will definitely make this my first choice whenever I visit this city again and will gladly recommend it to family and friends.

Stayed here on the last night of the National Day holiday. The room was upgraded for free, which made for a very satisfying experience. The 'Deep Pit' environment is also excellent, with a beautiful water curtain show and a fantastic light and shadow show in the evening. There's also a sightseeing boardwalk and an underwater restaurant to explore. My family had a wonderful and relaxing stay.

This was my first visit to an InterContinental hotel in Greater China. It's an older five-star hotel, so the hardware definitely shows its age.
The decor has that 'old money' vibe from the 90s, and the panoramic elevators and hallway color schemes really give it that traditional hotel feel.
The exterior facade and lighting renovation in 2025 turned out quite well, overall.

Breakfast was up to InterContinental standards, pretty average compared to other InterContinental properties, but nothing particularly stood out. There were fewer hot dishes, and some items in certain corners were slow to be refilled. Perhaps due to space constraints, the layout of the breakfast items felt a bit disjointed – the logic between the bread, pastries, fruit, salads, and coffee stations was somewhat disrupted. They might consider re-organizing the island display.

Service: InterContinental Hotel's service is, as always, beyond words and utterly satisfying! So glad I chose it! We arrived close to 11:30 PM after a full day at Disneyland until closing. The two staff members at check-in were patient, smiling, and even upgraded us to an Executive Room in the main building, which was super convenient on a rainy day, saving us the hassle of lugging luggage to Building 3. The room was just as spacious. A big shout-out to the front desk and the bellhops!

Environment: Located within a large garden, it's perfect for a stroll and unwinding when the weather is clear. However, on a rainy night, the lighting felt a bit dim. Since we arrived quite late on the check-in day, plus the rain, we couldn't see the roads or signs at all... The front desk number provided by the platform went unanswered, and no one came to inquire... For a moment, I even wondered if we had entered the wrong garden! 😂😂😂

Facilities: The room facilities were comprehensive, and it even had a dehumidifier, which was great! Clothes washed and hung in the room dried quickly! The humidity in Jiangnan is intense; I had to empty the dehumidifier's water three times a day. The furniture style suited the dignified feel of a state guesthouse. The only thing is that some items weren't very new; the bedsheets had small holes, and the bathrobes hanging in the closet were old and fuzzy. 🤭 However, the replacement bathrobes after use were much newer.

Hygiene: The housekeeping staff cleaned quite well and were proactive in changing things, though a little careless as it took until the third day to provide the children's toiletries kit.

Restaurant: Both the Chinese and Western restaurants were excellent! The restaurant ambiance and decor were very elegant! Breakfast was quite rich, and the Eggs Benedict 🥚 (Picture ⑩) was absolutely delicious! We made a reservation at Xinyuanlou, the Chinese restaurant, and the dishes were superb in color, aroma, and taste (Pictures ⑯ to ⑳). All the soups were freshly stewed and incredibly flavorful – 'so delicious it makes your eyebrows drop'! The specialty walnut beef was indeed bursting with juice; you absolutely must try it!

The room was spotless, and the entire hotel was incredibly clean. It's hands down the closest hotel to the convention center. The service was impeccable, absolutely top-notch. While the hotel isn't brand new, its cleanliness is outstanding, and the hygiene standards are meticulously maintained. The breakfast spread was incredibly varied and plentiful; there were so many options, I didn't even know what to choose!

The river view room was incredibly comfortable, offering stunning day and night views of the river and the Bund's iconic buildings. The underground parking was excellent, even accommodating taller vehicles, although you do need to switch elevators between the basement and the rooms. Breakfast was plentiful with a wide variety of options; however, I suggest increasing the range of stir-fried vegetables, as there weren't many. The room itself was soundproof and clean. My only issue was that on the second night, upon entering my room, I was hit with a strong smell of smoke. I suspect it came from a neighboring room through the air conditioning. Since the hotel is non-smoking, it's hard to go knocking on doors to find out who's being inconsiderate and uncivilized. Thankfully, they were very helpful and moved me to another room. The front desk staff, particularly Mr. Xiao Zhou, was very responsive to all my requests.

Dishui Lake is truly a wonderful place, so I planned a mini-vacation for my family and chose the InterContinental Shanghai Dishui Lake Hotel. The hotel's architecture is very unique and it's located right by Dishui Lake. The automatic sliding doors at the entrance give a sense of ceremony, and the lobby is absolutely beautiful. Check-in was also very quick. This time, we stayed in a deluxe balcony lake view twin room, and the scenery was stunning. We could see the beautiful views of Dishui Lake and also the hotel's infinity pool. The balcony was huge, big enough to fit a set of table and chairs.

The room also had a small lounge area, and each bed was 1.35 meters wide, perfectly comfortable for two people. The outdoor infinity pool at the hotel wasn't very deep, making it great for kids, and it was also perfect for taking photos. The outdoor pool was open until 6 PM, and the indoor one until 10 PM. A quick heads-up: you need to wear a swimming cap for both the indoor and outdoor pools. After swimming, we returned to our room and found a complimentary bowl of tremella soup by the bedside – such a thoughtful little surprise! We were so happy.

The breakfast buffet the next day was also very rich, and the environment was excellent. We went early, so it wasn't too crowded and quite peaceful. InterContinental members even received complimentary crab roe soup dumplings, which were absolutely delicious!

The kids went to the children's playground. It wasn't large, but it was very clean and not crowded. The activities were more suitable for younger children, but my child still had a great time. The hotel is very photogenic; the lobby is beautiful, the pool is beautiful, and the outdoor rock garden is also great for photos. Our whole family, young and old, had an incredibly fun time.

Last weekend I stayed at InterContinental Dubai Festival City with my family, where we had booked two rooms. Overall, the experience was pleasant, and the hotel’s location is excellent.  Especially its direct connection to Dubai Festival City Mall, which made dining and shopping very convenient.

However, the check-in process was quite disappointing. It took over two hours to receive our room keys, which was frustrating . Given that we had booked two rooms, it would have been reasonable to at least provide one room key while we wait for the other room. This delay suggested a lack of efficiency and experience at the front desk, which was unexpected for a hotel of this standard.

On a positive note, the breakfast was excellent, with a great variety and quality that we truly enjoyed. Aside from the check-in issue, the rest of our stay was very comfortable. The facilities, ambiance, and overall hospitality were all commendable.

Outstanding Experience
My stay at InterContinental Residences Dubai Business Bay by IHG was truly exceptional and exceeded all expectations. The hotel pays great attention to the finest details in the room, from cleanliness to comfort, everything was perfectly arranged.
The service was excellent, and the staff were extremely professional, polite, and welcoming. The reception team was outstanding, and I would especially like to thank Rami for his remarkable hospitality, professionalism, and genuine care.
Honestly, this hotel deserves more than 5 stars. A luxurious experience with top-class service. Highly recommended, and I will definitely be returning.

This place is so convinience, the location in between dubai marina and jbr beach so you can go everywhere by walk. If u drive it’s easy to park and drive as well. The hotel is clean and the staff as well so friendly. 
Got lucky we have dubai wheels view and dubai marina view.

I recently stayed at intercontinental residence suit for four nights and overall, it was a delightful experience. The hotel is a bit far from major attractions and public transport, but if you rent a car (which you most probably would) it's not an issue.

The staff at were friendly and accommodating, always ready to assist with a smile. Check-in and check-out processes were smooth and efficient, adding to the hassle-free experience.

The room was clean. The bed was exceptionally comfortable, ensuring a good night's sleep. Amenities such as the flat-screen TV, mini-fridge, and complimentary Wi-Fi were much appreciated. However, the Wi-Fi was rather slow and there were no electrical outlets near the beds, so we had to ask the front desk for an extension cord, which they kindly provided.

One of the highlights was the hotel's on-site restaurant. The breakfast buffet offered a wide variety of delicious options, catering to different tastes and dietary needs. The dinner menu was equally impressive, with high-quality dishes that showcased the chef's skill.

However, there were a few areas where the hotel could improve.The bathroom was very spacious, but the toilet was very close to the wall. The bathtub had a huge margins which made getting in and out very difficult and dangerous, since there was no handle to hold. The shower also was so close to the wall which considering the huge margin of the tub and the slope of the tub made taking a shower an unpleasant experience.

The hotel's common areas, including the lobby and pool, were well-maintained and inviting. The pool area, in particular, was a great place to relax, though it did get quite crowded at times.

In summary, intercontinental residence suit offers a solid 4-star experience with excellent service, comfortable accommodations, and a convenient location. With a few minor improvements, it has the potential to be outstanding. I would definitely consider staying here again on my next visit to the city.

Traveling in Shenzhen, I stumbled upon the InterContinental Shenzhen by chance and it was a pleasant surprise! The hotel is surrounded by the Folk Culture Village, Happy Valley, Window of the World, and vast greenery. The rooms are spacious and quiet, and the transportation is very convenient with the subway station right outside the door. There is a great variety of breakfast options, both indoor and outdoor swimming pools, and a bustling, popular gym. Had a wonderful three-night stay, highly recommended! Special thanks to the butler Amelia and other staff members for their 5-star service!

Bringing foreign friends to experience Shenzhen's ocean views made the InterContinental Dameisha Resort the obvious first choice. Not too far from the city center, the hotel boasts comprehensive facilities and rooms with stunning, expansive ocean views. The beach and swimming pool were uncrowded and picturesque, and the surrounding area offers plenty of outlets and dining options, making it extremely convenient.

Beyond the hardware, I must give a big shout-out to the Guest Relations team. They reached out proactively before check-in to carefully confirm our travel needs. Communication throughout was seamless and responses were prompt. Whenever we had questions during our stay, the team coordinated patiently with a professional and warm demeanor, making our stay feel truly cared for everywhere we turned. They were well-versed in loyalty member benefits, perfectly balancing efficiency with warmth. Rather than just delivering standard service, they genuinely noticed the guests' small needs with heartwarming attention to detail. From check-in to check-out, the entire experience was comfortable and effortless, truly embodying the InterContinental brand of hospitality.

While the mountain and sea views are certainly spectacular, this heartwarming service was the biggest surprise of our vacation. We will definitely choose to stay here again next time we visit Dameisha, and highly recommend it to everyone!

Choosing to relax at the InterContinental during this National Day holiday was the best decision I could have made. The biggest pleasant surprise of my stay was the Executive Lounge. The overall experience was an absolute 10/10, completely refreshing my understanding of executive privileges at luxury hotels. From the ambiance and dining to the service, every meticulous detail was taken care of, making for a deeply comforting and pleasant stay.

Located on the 19th floor, the Executive Lounge boasts an elegant, quiet ambiance and a sophisticated style. The minimalist yet grand interior design features a well-planned, uncrowded layout. The panoramic floor-to-ceiling windows offer expansive views—flooded with bright, comfortable natural light during the day, and transforming into a great spot to enjoy the city nightscape by dusk, maximizing the atmosphere. The space is clearly zoned, with the lounge, dining, and work areas completely undisturbed by one another. The seating is soft and comfortable with excellent privacy, making it perfect whether you are looking to unwind alone, catch up on work, or have a casual chat.

The quality of the food and beverages completely exceeded my expectations. As a frequent guest of the InterContinental Group who has stayed at their properties across various cities, I found the offerings here to be diverse, fresh, and exquisite. The afternoon tea pastries had a delicate texture without being overly sweet; the assortment of mousses, mini cakes, and cream puffs delivered on both aesthetics and taste. During Happy Hour, the hot dishes, cold cuts, salads, and snacks were rotated continuously. The ingredients were fresh, the flavors authentic, and the balance of meat and vegetables was well-maintained. The beverage selection was comprehensive, featuring red and white wines, signature drinks, juices, teas, and coffee—all available free-flow throughout, matching the quality of a professional bar!

What deserves the highest praise is the lounge service team. Alfreda at the front desk was gentle, patient, and exceptionally professional. Allen struck just the right balance in his service—warm and attentive without being intrusive. Sherry was prompt and proactive in clearing empty plates and replenishing drinks, showing a keen awareness of guests' needs. Doris and Ciri were consistently responsive throughout, maintaining a gentle, attentive manner full of thoughtful touches.

The overall experience was superb. The executive privileges offered incredible value for money, making total immersion and relaxation effortless. Attentive service, exquisite food, and a comfortable environment doubled the quality of the stay, making it an absolute highlight of this trip! I will definitely choose to stay here again next time, and I highly recommend it to everyone!

Intercontinental Hotel & Resorts properties

Intercontinental Hotel & Resorts

Columbus

EZZI HOTEL properties

Favstay properties

Barut Hotels properties

DEEFLY properties

voco properties

Upper House properties

Thank hotel premium properties

MI CHAO Hotel properties

Gambino properties

YOUTH SUNSHINE HOTEL properties

Sucha properties

Relexa properties

McDreams Hotels properties

Forstyle properties

Metropol properties

ReMAX properties

Mob Hotel properties

Anook properties

Southern Sun Limited properties

Bypillow properties

More Popular Hotel Brands

Shanghai Hotels

Guangzhou Hotels

Shenzhen Hotels

Beijing Hotels

Tokyo Hotels

Hong Kong Hotels

Chongqing Hotels

Chengdu Hotels

Zhangjiajie Hotels

Bangkok Hotels

Toronto Hotels

Seoul Hotels

Osaka Hotels

Xi'an Hotels

Calgary Hotels

Taipei Hotels

Richmond Hotels

Montreal Hotels

Hangzhou Hotels

Kyoto Hotels

Top Destinations

Keep Exploring

seo-brand-page_PC

@ctrip/hoh-seo-pc-template

@ctrip/hoh-seo-tdk

@ctrip/hoh-crumb

@ctrip/hoh-brand-destination

@ctrip/hoh-trip-header

@ctrip/hoh-brand-hot-city

@ctrip/hoh-text-internal-link

@ctrip/hoh-trip-footer

@ctrip/hoh-search-box

@ctrip/hoh-request

@ctrip/hoh-request-seo

@ctrip/hoh-trip-union

@ctrip/hoh-triplog

@ctrip/hoh-ubt

@ctrip/hoh-shark

@ctrip/hoh-lazy

@ctrip/hoh-hydrator

@ctrip/hoh-component-context

@ctrip/hoh-image

@ctrip/hoh-storage

@ctrip/hoh-abtest

@ctrip/hoh-qconfig

@ctrip/hoh-sso

@ctrip/hoh-web-core-base

global_brand_tdk_title

Explore these trending destinations for ${{brandName}} properties

Top ${{brandName}} getaways

Explore our curated selection of ${{brandName}} retreats in ${{cityName}}

Top ${{brandName}} stays in ${{cityName}}

Experience your dream ${{brandName}} stay in ${{cityName}}

Your perfect getaway: Top ${{brandName}} picks in ${{cityName}}

Handpicked ${{brandName}} properties in ${{cityName}}

Find your favorite ${{brandName}} properties in ${{cityName}}

Book the best ${{brandName}} properties worldwide on Trip.com. Enjoy exclusive discounts, read genuine guest reviews, and see hotel photos. Free cancellation on most rooms & 24/7 customer support.

Best ${{brandName}} properties worldwide - best rates guaranteed | Trip.com

Hotels near ${{poiName}} in ${{cityName}}

${{cityName}} Hotels with ${{facilityName}}

${{typeName}} in ${{cityName}}

${{starName}} Hotels in ${{cityName}}

${{themeName}} Hotels in ${{cityName}}

Scroll down to see hotels

Hotels near ${{poiName}}, ${{cityName}}

Enter your dates for the latest hotel rates and availability.

Choose your dates to see the latest prices and availability.

Enter your dates to see the latest hotel rates and availability.

Hotels in ${{cityName}}

Your recent searches

Cheap ${{cityName}} Hotels, ${{countryName}} – Best ${{Year}} Deals | Trip.com

seo-brand-page_PC_0_0_101

Intercontinental Hotel & Resorts properties

Top Intercontinental Hotel & Resorts getaways

Handpicked Intercontinental Hotel & Resorts properties in Shanghai

InterContinental Hotels SHANGHAI JING'AN by IHG

InterContinental Hotels Shanghai Wonderland by IHG

InterContinental Hotels SHANGHAI PUDONG by IHG

InterContinental Hotels SHANGHAI RUIJIN by IHG

InterContinental Hotels SHANGHAI HONGQIAO NECC by IHG

InterContinental Hotels SHANGHAI EXPO by IHG

InterContinental Shanghai Harbour City

Top Intercontinental Hotel & Resorts stays in Dubai

InterContinental Hotels DUBAI FESTIVAL CITY by IHG

InterContinental RESIDENCES DUBAI BUSINESS BAY by IHG

InterContinental Dubai Marina

InterContinental Hotels RESIDENCE SUITES DUBAI F.C by IHG

Your perfect getaway: Top Intercontinental Hotel & Resorts picks in Shenzhen

InterContinental Shenzhen

InterContinental Hotels SHENZHEN DAMEISHA RESORT by IHG

InterContinental Hotels SHENZHEN WECC by IHG (Snow World)

Keep Exploring

More Popular Hotel Brands

Top Destinations