Name: InterContinental Hotels SHENZHEN DAMEISHA RESORT by IHG
Address: Shenzhen, China
Rating: 9.5

China

Shanghai

United Arab Emirates

Dubai

Shenzhen

Japan

Tokyo

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The InterContinental Jing'an is like a 'safe haven' for family trips – hassle-free, comfortable, and just right. I especially want to commend Chime; his smile is as warm as sunshine. When my child was a bit fussy during check-in, he immediately brought over a small toy to entertain them, and even proactively helped us take our luggage to the room and adjusted the AC temperature. Every time we saw him afterward, he'd remember to ask, 'Did the little one have fun today?', which felt so thoughtful and genuine. You need a key card to access the guest floors, which made us feel very secure. The beds were neither too soft nor too hard, perfect for both adults and children to sleep well. No frills, just a place that makes you want to come back. I love it here, and I especially love the warmth of people like Chime.

InterContinental Shanghai NECC - The guest services team called me in advance to ask if I had any special requests, showing incredible thoughtfulness! They truly put the customer first! And every time I stay, they remember me! It's like a family greeting. I arrived at the hotel quite early and was in a hurry to go out for business. I wanted to leave my luggage at the front desk, but after a long journey, my glasses were blurry, and I couldn't see clearly. I wanted to go to the room to freshen up, but my room type wasn't ready yet. Joyce Zhang immediately arranged for room 959, which had already been cleaned, solving my urgent problem. I was very satisfied! Joyce Zhang also gave me directions and helped me quickly find the elevator. Before breakfast, I forgot to bring my luggage down to check out. I came down, hadn't eaten breakfast yet, and my stomach was rumbling. I didn't want to go back upstairs to get my luggage and then come down again for breakfast. Seeing this, Joyce Zhang extended my checkout time and reassured me that I could pick up my luggage before leaving, so there was no need to rush. My initial and overall impression of Joyce Zhang was excellent! She is beautiful, dignified, calm, and elegant... The food in the restaurant is not to be missed! Here, guests are not allowed to self-serve the clay pots, so OLIVER helped me get the clay pot with black chicken and cordyceps flower – it was absolutely delicious! I couldn't get enough! The next day, I asked OLIVER to get the same clay pot again, and it was just as delicious as the first time! OLIVER is polite, friendly, and extremely dedicated to his work. I highly commend his service! I even took photos of the food and wrote a little 'essay' expressing my fondness for the hotel! Oh, I almost forgot, when the lights are off at night, the rooms in this hotel have floor-level lighting to illuminate your way. You don't need to turn lights on and off at night, providing the best sleeping environment for weary travelers. I love you, InterContinental Shanghai National Exhibition and Convention Center!

Before arriving, I was a bit worried due to some negative reviews, but thankfully, everything went smoothly and was very satisfying. Bruce from guest relations contacted us immediately on the day of our arrival. Upon checking in, there was a water curtain show in the lobby, which we enjoyed while getting settled. We were upgraded to a Turquoise room. Even though it was on the -1 floor, its central location allowed us to enjoy views from both sides, and at night, we had a fantastic view of the Shanhaijing light and shadow show from the balcony.

After enjoying some mini-bar snacks, drinks, and welcome fruit, we went to see the flyboard performance. If you're not dining at the Fishermen's Fire restaurant, you can visit the mini aquarium between 2-5 PM. There were also goodnight desserts in the evening.

Our room was free of any strange odors, and considering the hotel has been open for over five years, the facilities still felt very new. They even had a Dyson hairdryer and Hansgrohe showerheads – the same brand I use at home, which was a nice touch. Kids' toiletries were also provided. During the day, you could hear people screaming on the giant swing at Shenkeng Secret Garden across the way from our balcony, which was quite amusing.

Overall, the service was very professional and consistent with the hotel's image. Goodness knows, I've had terrible experiences at other five-star hotels where I was woken up by knocking on the door even with a 'do not disturb' sign on. Cai Feng Lou restaurant was delicious. The afternoon tea at Shenkeng, costing over 300, is suitable for 2-3 people; it's more about presentation than taste.

The hotel also offers free travel photography, including 3 photos and a 15-second video. The photographer took us to several great spots, and the photos turned out well. If you don't have time to select your photos on-site, you can do it online later, though on-site is more convenient.

I recommend planning your time around the hotel's activity schedule. For families with kids, Shenkeng Secret Garden and the Smurfs theme park are right next door. Guangfulin and Chenshan Botanical Garden are also nearby attractions. In short, both adults and children can have a great experience. Bruce also arranged for a late check-out for us, though we didn't end up needing it. We even unexpectedly ran into him again during check-out! 

Completely charmed by this old-school hotel!

Came for a staycation to celebrate our anniversary, and Olive at the front desk was amazing! She helped us with an upgrade and even arranged some decorations. The emotional value was off the charts! Huge thanks to her! 😊

Although the InterContinental Tomson is a bit older, it has a unique charm. The faint classical music in the hallways is so relaxing – perhaps that's the allure of an old-school hotel!

And this open-plan suite is just beautiful! 🤩 My friend hilariously commented: ”It feels like the kind of place a former Greater China CEO would stay on a business trip.” It was a very comfortable stay overall. The purple sofa is particularly lovely, and I also adored the bathtub and the surprisingly cool rotating TV.

My only complaint was the scent of the toiletries, especially the hand soap which had a strange, lingering fragrance. 😓

Taking advantage of the good weather this weekend, I brought my parents for a nostalgic trip to see old mansions. We chose to stay at the InterContinental Ruijin Hotel this time. The hotel's location is superb, right in the heart of the Huaihai Road commercial area, and it's a short walk to Sinan Mansions, Fuxing Park, and Tianzifang. As soon as we entered the lobby, we were captivated by the giant crystal chandelier hanging from the ceiling. It looked even more beautiful when lit up at night. The InterContinental's service was excellent as always, and we checked in very quickly.

We booked a two-bedroom family suite in the main building, which features two bedrooms, a living room, and three bathrooms. The master bedroom has a 1.9-meter king-size bed, the second bedroom has two 1.35-meter double beds, and the living room has a two-seater sofa and a single armchair. The room included four executive lounge privileges, so after dropping off our luggage, we headed straight to the executive lounge for afternoon tea. The executive lounge also has that 'old money' vibe, perfect for photos. For dinner, we could either dine in the executive lounge or pay an additional 99 RMB to eat at 'Lounge 99' Western Restaurant. We opted for the latter as it offered more variety, including complimentary langoustine and West Lake vinegar fish (yellow croaker), making it quite a good deal.

After afternoon tea, we took a stroll through the hotel garden. It was lush and green, and the spring breeze blowing through the leaves felt especially gentle. The sun also turned warm, and the green leaves cradled delicate, dew-kissed flowers. In the gentle breeze, the flowers swayed softly, looking somewhat shy.

This hotel is located near the Nanpu Bridge in Pudong, Shanghai. The location is excellent, with a beautiful night view. The room was large and very spacious. The front desk even upgraded us to a river view room. The swimming pool water quality was excellent and it was quite large, though it wasn't very well maintained; if you looked closely, some tiles had fallen off. The breakfast buffet was very generous. The dinner buffet was also plentiful, with seafood, skewers, various meat and vegetable dishes, and plenty of drinks and desserts. They had six kinds of ice cream, and I particularly liked the matcha flavor – it was great that it was even available at breakfast. Although the hotel facilities are a bit old, they clearly make an effort to maintain them. The service, cleanliness, and overall environment were all great. I will definitely come back again!

1. The hotel environment is great, and it has all the necessary facilities.
2. The service throughout my stay was excellent. The reception was welcoming, and since there were no twin rooms available, they specifically upgraded me to a balcony room, which I was very pleased with.
3. The breakfast buffet was truly just okay. On the first day, I only found three hot dishes, which was quite disappointing.
4. During the May Day holiday, they arranged a 'Little Intercontinental Explorer' bird-watching activity for children, which was a definite plus and something I was looking forward to. However, it wasn't well-organized. Since it was aimed at 'little explorers,' shouldn't they have kept a clear count of how many children signed up during registration? It's not right that earlycomers haphazardly received binoculars, leaving no binoculars for the children who arrived later. There was no effort to resolve this; instead, they just said you could still see without binoculars. I find that very unreasonable. But, to be fair, while the organizing skills of the guide teacher could be improved, their explanation was excellent, showing great professionalism and dedication.

Last weekend I stayed at InterContinental Dubai Festival City with my family, where we had booked two rooms. Overall, the experience was pleasant, and the hotel’s location is excellent.  Especially its direct connection to Dubai Festival City Mall, which made dining and shopping very convenient.

However, the check-in process was quite disappointing. It took over two hours to receive our room keys, which was frustrating . Given that we had booked two rooms, it would have been reasonable to at least provide one room key while we wait for the other room. This delay suggested a lack of efficiency and experience at the front desk, which was unexpected for a hotel of this standard.

On a positive note, the breakfast was excellent, with a great variety and quality that we truly enjoyed. Aside from the check-in issue, the rest of our stay was very comfortable. The facilities, ambiance, and overall hospitality were all commendable.

Exceptional Transit Stay at InterContinental Dubai Marina

I stayed at the InterContinental Dubai Marina during an 18-hour transit from Dubai, and I couldn’t have chosen a better place. I arrived at the hotel around noon, even though the official check-in time was 3:00 PM. Despite my early arrival, the staff were incredibly polite, friendly, and accommodating.
I waited about two hours for my room, but the receptionist went above and beyond by offering a complimentary upgrade. We received a stunning room with a beautiful view, which made the wait absolutely worth it.
The professionalism and warm attitude of the staff truly made a long transit stop feel relaxing and enjoyable. I sincerely appreciate their efforts, and I will definitely choose InterContinental Dubai Marina again on my next visit.
Highly recommended.

I recently stayed at intercontinental residence suit for four nights and overall, it was a delightful experience. The hotel is a bit far from major attractions and public transport, but if you rent a car (which you most probably would) it's not an issue.

The staff at were friendly and accommodating, always ready to assist with a smile. Check-in and check-out processes were smooth and efficient, adding to the hassle-free experience.

The room was clean. The bed was exceptionally comfortable, ensuring a good night's sleep. Amenities such as the flat-screen TV, mini-fridge, and complimentary Wi-Fi were much appreciated. However, the Wi-Fi was rather slow and there were no electrical outlets near the beds, so we had to ask the front desk for an extension cord, which they kindly provided.

One of the highlights was the hotel's on-site restaurant. The breakfast buffet offered a wide variety of delicious options, catering to different tastes and dietary needs. The dinner menu was equally impressive, with high-quality dishes that showcased the chef's skill.

However, there were a few areas where the hotel could improve.The bathroom was very spacious, but the toilet was very close to the wall. The bathtub had a huge margins which made getting in and out very difficult and dangerous, since there was no handle to hold. The shower also was so close to the wall which considering the huge margin of the tub and the slope of the tub made taking a shower an unpleasant experience.

The hotel's common areas, including the lobby and pool, were well-maintained and inviting. The pool area, in particular, was a great place to relax, though it did get quite crowded at times.

In summary, intercontinental residence suit offers a solid 4-star experience with excellent service, comfortable accommodations, and a convenient location. With a few minor improvements, it has the potential to be outstanding. I would definitely consider staying here again on my next visit to the city.

I regret not being able to see the inside of Burj Khalifa when I traveled to Dubai 6 years ago, so I came back. The location is not bad, but the design of the vehicle entrance and exit is strange, so drivers have a hard time finding it. Also, I asked for extra ketchup after ordering room dining, and it took an hour, but other than that, it was fine.

The Intercontinental Shenzhen is located right between Nanshan and Futian cbd areas - so location wise it is perfect if you want to explore both areas as they are only 10-15 minutes away by car. There's also a subway station right in front of the hotel. I love this location in particular because it is very lush and green, which provides a respite from the hustle and bustle of the city areas close by.

The hotel has a Spanish theme with a Spanish ship as part of the hotel swimming pool area. The swimming pool is extensive in size and has an artificial beach area which is very welcoming. This is perfect for families and our kids enjoyed the pool.

We were promptly upgraded to a suite as our original room had some issues, which showcases the excellent service shown by Dafne Lopez, the guest service manager. Dafne was very responsive and attentive to our needs, and this showed that she genuinely cared that we had an excellent stay. Our suite room was very spacious, clean, comfortable and well maintained. We were happy with this room.

We had buffet breakfast at the hotel and it was a generous spread of food and drinks.

We would definitely return to this hotel in our next visit - especially with such attentive service!

Traveling with kids to Snow World, I booked two rooms at the InterContinental half a month in advance after comparing numerous hotels nearby.

**Facilities:** The overall facilities are excellent, and the hotel is quite new. The 'Little Continent Fun Park' and the pool were a huge hit with the kids. Upon check-in, we received a room upgrade. The room size was perfect, and the separate wet and dry areas were a great touch. The only minor drawback was that the toilet flush was a bit loud.

**Hygiene:** The public areas were very clean. Despite the large crowds during the May Day holiday, there were no noticeable stains. We stayed for two nights, and the housekeeping staff was very prompt, cleaning our rooms before we even left for the day.

**Environment:** It's very close to Huafa Snow World, just a 5-minute taxi ride, and the hotel's shuttle service is also very convenient. For our family trip, they even arranged an additional business van to take us to Snow World, which was incredibly thoughtful.

**Service:** Since there were no rooms available on the same floor upon check-in, they went above and beyond by giving us access to two different floors – super awesome! I asked multiple questions during our stay, and Linda was always quick to respond. Sherry was also incredibly kind and provided excellent service. Thumbs up!👍👍

Overall, the hotel exceeded our expectations and offers great value for money. Highly recommended!

My stay at the InterContinental Dameisha's Executive Tower was truly fantastic! The location is right by the sea, and the beach is just downstairs, making it super convenient to walk around. The hotel itself is very quiet, with a clean and comfortable environment – not noisy at all.

Check-in at the front desk was quick, and they even gave me a complimentary room upgrade. All the staff were incredibly friendly and very prompt in helping with any issues. The room had an amazing view, with an unobstructed ocean panorama; I could watch the sea right from my bed, which was incredibly relaxing.

 The executive club benefits were great value. Breakfast, afternoon tea, and evening snacks were all thoughtfully prepared and delicious. The pool and beach weren't crowded, making it very pleasant to take a stroll and enjoy the sea breeze.

Overall, my stay was very enjoyable. It's perfect whether you're on vacation or just looking to relax. I'll definitely choose this hotel first next time I visit Dameisha!

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