Name: voco SUITES SHANGHAI HONGQIAO CBD by IHG
Address: Shanghai, China
Rating: 9.5

United States

New York

China

Chengdu

Shanghai

South Korea

Seoul

Spain

Madrid

United Kingdom

Edinburgh

The room was small, the bed was okay, and the location was alright.

Waiting for the elevator took ages as there are only two. On a positive note, complimentary water and popcorn are available on the ground floor. A significant drawback was the complete lack of a mini-fridge and microwave in the room. The staff were quite friendly and helpful, and you can easily arrange airport transfers directly with the hotel. However, the outside environment could get rather noisy in the evenings.

Very good. Very clean. Friendly staff. Comfortable beds. But the rooms need a microwave in addition to a refrigerator. I will stay again.

The room was a bit small, but clean and tidy, and the front desk service was good. We are here to visit the Metropolis, so book here, convenient to the Metropolis and Central Park.

I've never left a negative review on Trip.com before, but this is a first. As a member, I've stayed at many InterContinental hotels, but this one felt like it just had the InterContinental name without the quality; it was essentially a budget hotel. 
1. It's very noisy facing the street, and the windows offer poor sound insulation. 
2. The complimentary snacks I was promised when booking never materialized. 
3. I booked an 'executive room,' which essentially just used some extra space to add an extra bed, but it cost significantly more than simply adding a bed. The most frustrating part was that the bed was placed directly under the window, so the streetlights shone in above the curtains at night, making it impossible to sleep. The photo was taken at night with all the lights off in the room. 
4. The shampoo in the bathroom was almost empty and wasn't replaced.

Staying at voco Jiuyanqiao for New Year's Eve. First, the good points: check-in was super fast, which was great, and the front desk communication was very smooth. The hotel's hardware facilities are excellent, and the hygiene is also very good. The breakfast, in particular, I personally think is top-notch for its class.

However, the downsides are also very clear. The service really falls short; you have to ask about everything. Only then do they tell you. For example, my order showed complimentary welcome fruit, but there wasn't any. It also mentioned a complimentary special snack box, which was also missing. I thought, 'Forget the fruit, there are plenty of traffic light snacks around anyway.' When I asked about the snack box, they said it was just two pieces of candy, so I let that go too. I asked about the minibar, and they said it was free, and the drinks selection was quite good, which was a plus. Overall, I feel that the service aspect is quite lacking compared to other hotels.

The complimentary biscuits that were supposed to be included in the package weren't delivered. I called the front desk for a humidifier, but they don't provide them. The phone itself was an interesting design, but it was really difficult to use and the buttons were hard to press! The bathtub was nice, and some of the bread at breakfast was delicious, but the rest was pretty mediocre.

An absolutely wonderful stay! Usually, 4.5 stars is my benchmark for 'pretty good,' but this hotel genuinely impressed me enough to give it a full five stars!

1. Before checking in, they proactively asked about any special requests. We prefer quiet rooms, so they specifically assigned us a room at the very end of the hall.
2. The room facilities are very new, and the bed was surprisingly comfortable. There's even a mini-fridge, which was perfect for storing items that needed refrigeration.
3. The overall service was incredibly pleasant, from the front desk staff to the receptionists and the breakfast servers. Speaking of breakfast, it was fantastic! They even had a cheese platter and at least three types of butter to choose from, along with a wide selection of Chinese and Western dishes. Superb!
4. Lastly, if you're heading to Disneyland nearby, the hotel offers free morning and evening shuttle buses, which is incredibly convenient.

(Plus. The only 4.5-star rating for 'environment' in some reviews is because you could faintly hear people speaking into a microphone during meetings from the room, but that was only because we were sleeping in late during the day, haha. It was very quiet at night.)

To sum it up, this is a hotel I would definitely recommend to my friends. If you're visiting Disneyland, don't miss out on this place!

This hotel is quite good. My friend was staying here for a business trip in Shanghai, so I booked a room as well to catch up with a friend I hadn't seen in years. It seems to be a rebranded property undergoing gradual renovation. The service is impressive; it's rare to find a mid-range hotel with a doorman these days. Check-in was very efficient, and they even upgraded my room. The room itself was quite spacious. The only minor issue was that the smart toilet seat's bidet function sprayed cold water instead of warm.

The hotel's 30-meter pool is quite large. Its deep end reaches over 1.7 meters, which is the deepest I've ever encountered in a hotel pool – I'd suggest making it a bit shallower.

While the hotel breakfast was decent, it was nothing special. However, the executive lounge offered a good spread of 2 meat and 2 vegetable dishes. The lounge manager even offered cocktail-making, which was a really nice touch, and the drinks were delicious.

Finally, a big thank you to Molin at the front desk. I forgot my glasses at breakfast, and he helped me retrieve them.

What a pleasant surprise this stay was! Yvonne at the front desk had such a sweet smile, checked me in super fast, and even offered complimentary breakfast. The room was impeccably clean, had all the amenities you could ask for, and the environment was tidy and odor-free. The bedding was soft and comfortable, and the toiletries were plentiful. The Wi-Fi speed was excellent, and the location was super convenient for getting around!

voco

Columbus

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