Ocean Spring Resort Chengdu - MGallery, is invested by China National Travel Service Group Corporation Limited, managed by Accorhotels.Located in the heart of White Horse Hot Spring as one the eight sceneries of Jintang county, adjoining to Chengdu International Triathlon Park, Ocean Spring Resort Chengdu - MGallery offers boutique accommodation with a fascinating view of idyllic landscapes. All 66 rooms are well appointed with modern amenities in New Asia Style and include 44 villas with private hot spring pools. The Radon Hot Spring Center also contains 21 different pools where you could experience the immediate integration and relaxation in nature.The hotel features an all day dining restaurant, private Chinese dining rooms, a 400sqm grand ballroom, 3 function rooms, outdoor wedding venue, a fitness center, 9 chess rooms and 2 advanced SPA rooms. Ocean Spring Resort Chengdu is the true haven for relaxation in natural sanctuaries and enjoying the peaceful settings and wellbeing services with your family or friends.
"Our whole family was incredibly impressed with our stay at this hotel. From the moment we walked in, Victor's warm welcome made us feel right at home. He not only meticulously helped us with our luggage but also patiently answered all our questions about local attractions, making us feel genuinely cared for.
Our butler, Victor, provided professional service that added so much convenience to our vacation. Whether it was planning our itinerary, recommending restaurants, or daily communication, he consistently demonstrated a high level of professionalism. What truly stood out was Victor's attention to detail, which made us feel incredibly well looked after.
The entire resort was clean, tidy, and well-organized. The sectional design ensured that guests with different needs could find their perfect space. Although the room facilities were standard, they were exceptionally well-maintained, clean, and comfortable, giving us peace of mind during our stay. The hot spring pools had very clean water, and the anti-slip measures on the ground were excellent, making the hot spring experience both enjoyable and safe.
The breakfast offered a wide variety of options; the Chinese dishes were authentic and delicious. While the Western options tasted good, they could be a bit more refined to be perfect. The kids' play area was a bit dimly lit in the morning; adding more lighting would make it more enjoyable for children. The river boating was a huge hit with the kids, and we suggest providing life vests for them to ensure safety during water activities, as children's safety should always be the top priority.
The hotel's car-to-room access design was a blessing for families with elderly members and children, significantly reducing the hassle of carrying luggage. We recommend implementing a one-car-per-room policy and clearly marking room numbers on the ground for parking. This would prevent multiple cars from occupying spaces and ensure a better experience for all guests.
Overall, this was a very pleasant stay, and we were extremely satisfied with both the service and the environment. We look forward to returning and hope the hotel continues to maintain its high standard of service quality."