At The Kasturi, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the resort to ensure you stay connected during your visit.Amenities at taxi offered by The Kasturi simplify the organization of your excursions, tourist activities, and other adventures in Cherating. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as safety deposit boxes. At the resort, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at The Kasturi. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.Due to health concerns, smoking is strictly prohibited within the entire premises of resort.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations in The Kasturi incorporate separate living room and balcony or terrace into their architectural arrangement.A few chosen rooms are equipped with television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the resort offers visitors access to a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar.In the resort, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at The Kasturi, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. At The Kasturi, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine.An evening spent at resort's bar can offer as much enjoyment as venturing out with your fellow travelers. At The Kasturi, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the resort, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. Conclude your days in complete tranquility by paying a visit to massage, steam room and spa for ultimate relaxation.At The Kasturi, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At the resort fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
"Birthday Stay at Kasturi Cherating 🌴
We went to Kasturi Cherating to celebrate my birthday. Upon arrival, the buggy picked us up from the parking area and brought us to the lobby. We received a welcome drink, although it was a little too sweet for my liking.
Interestingly, the buggy driver was also the one who assisted us with the check-in process. This gave me the impression that the resort might be slightly understaffed, as the same staff seemed to be handling multiple roles. We had to wait for almost an hour as it wasn’t quite time for check-in yet. While waiting, we were served complimentary tea, which was actually really good.
Then we headed to our villa. The room was spacious and had a beautiful beach view, which I really loved. However, I was quite disappointed with the overall maintenance and cleanliness of the villa. There were visible stains on the floor, especially in the bathroom, and we also experienced leaking from the ceiling. It was a shame because the room itself had so much potential.
For breakfast, the selection was quite limited and the food was not particularly impressive. I was expecting more variety and better quality, especially for a 5-star resort.
Overall, we still had a pleasant stay and enjoyed the beautiful surroundings. However, considering the price we paid, the overall experience did not really feel like a 5-star resort. I was expecting a more luxurious experience, better-maintained facilities, higher cleanliness standards and service that matches the 5-star positioning.
I hope the management can look into the staffing, maintenance, cleanliness and food quality. The resort has a beautiful setting and great potential, and I would definitely love to visit again if these areas are improved.
Cleanliness: 6/10
Food: 5/10
Room: 9/10
Overall: 7/10"