Luxury Hotels in Ashigarashimo District

"The moment our car pulled up, a staff member rushed out to help with our luggage, smiling all the while. They guided us through check-in, even offering a warm towel and welcome tea – talk about a fantastic first impression! Just outside the lobby, there's a lush, green mountain view. Lounging on the beanbag chairs there, just chilling out, was incredibly therapeutic 🌿. The room itself was a typical Japanese style, spacious and spotless. The balcony even had an open-air private onsen tub, so if you didn't feel like going to the public baths, you could soak in your own hot spring while enjoying the view – maximum privacy. The hotel also provided yukata robes, and wearing them around the premises really added to the whole experience 👘. The onsen facilities were definitely the highlight! The public baths on the fifth and sixth floors alternate daily for men and women. The open-air onsen on the sixth floor had an absolutely stunning view – mountains by day, starry skies by night. Soaking in the hot spring with a towel on my head, just zoning out, felt exactly like something out of an anime. The toiletries were POLA, with everything from makeup remover to toner and lotion provided. My skin felt so smooth after the bath, I just went straight back to my room and passed out ♨️✨. For dinner, we chose the teppanyaki. The chef cooked each dish right in front of us, meticulously explaining every course in English. The ingredients were fresh, the seasoning precise – you could really taste the care put into it. Breakfast was a buffet, and having unlimited sashimi rice bowls was pure bliss. Seafood donburi lovers, rejoice! 🍣 On checkout day, a staff member stood at the entrance, bowing goodbye and waving until our car was far out of sight. That feeling of being genuinely cared for truly makes you want to come back again and again."

"I thought hot springs in summer would be too hot, but since I couldn't stay in for long, I visited the open-air baths several times. I also booked a room with a private open-air bath, which I used multiple times. It was truly a hot spring extravaganza. The food was delicious, and the service was very attentive. Thank you for everything."

"The hotel is located near Gora Station, and they offer a shuttle service. We were on a self-driving trip, and navigating there required a bit of careful attention, but there's parking available right outside the hotel. I give very high marks for the hotel's ambiance, the staff's service attitude, and the comfort of the rooms. The room was spacious, and the single beds were also very wide. The toilet and bathroom were separate, and there was a private onsen on the balcony. We ordered breakfast at the hotel, which was a Japanese-Western selection, pretty similar to what you'd find at a typical Western buffet."

"The hotel is absolutely beautiful! It's a new property that opened in the last few years, so the facilities and decor are incredibly fresh and modern. You definitely have to book the breakfast and dinner package – both include an all-you-can-eat sashimi buffet, which is amazing! The location is also very convenient."

"This is my first time to experience this kind of pure Japanese-style hotel. Although I only stayed there for one night in a hurry, the experience was very rich and colorful. The service staff was warm and considerate. Although we relied almost entirely on translation machines and body language, it did not affect our communication. The aunt who was responsible for taking care of us would patiently help us change our clothes, remind us to appreciate the cherry blossoms, and ask us where to go. It felt like my own relatives were taking care of the children who came to travel. This is probably the meaning of a family hotel. Dinner and breakfast were very delicious and sufficient! The girls really couldn't finish it! When I learned that someone of us had a birthday, I got a handwritten blessing card, which was very touching! Our friends agreed to stay more time to come here next time!"

"Every city's soul resides in a hotel. The Peace Hotel in Shanghai, the Imperial Hotel in Tokyo, the Ritz Paris. These masterpieces, born from local spirit, aesthetics, and a unique mission, are irreplaceable classics, forever one-of-a-kind. They are undeniably the ultimate experiences to explore in these great cities. In 1871, a 20-year-old Japanese man moved to America for work. After saving enough money, he returned to Japan during the Meiji Restoration and enrolled at Keio University. There, he was enlightened by Fukuzawa Yukichi, the father of modern Japan, and first realized the importance of international tourism. In the same year (1874), Emperor Guangxu was only 3 years old; the gears of history began to turn. Fukuzawa's portrait is still on Japan's highest denomination banknote today. The young man, Yamaguchi, realized that Japan didn't have a true hotel for foreigners. So he picked up a blank piece of paper and began to draw the blueprint for Japan's future state guesthouse: 1. A place foreigners would love most. 2. Close to Tokyo, with beautiful scenery. 3. Must have natural hot springs. The intersection of these three coordinates landed in the Miyanoshita area of Hakone. In 1878, Japan's first resort hotel – Fujiya Hotel – was born. However, fate was cruel; just 5 years later, a major fire engulfed the hotel, along with all records since its opening, turning everything to ash. The once eternal legacy became as thin as a wisp of smoke. Fortunately, Yamaguchi resolutely chose to rebuild. In 1891, the new building was completed and has been operating ever since. The symmetrical facade and main entrance portico emphasize a solemn ”frontality.” Inside, there are sofas, fireplaces, and radiators. Even the height of the doorknobs and beds was customized to suit the stature of Westerners. Yet, at the same time, the graceful curves of the Japanese roof, vermillion railings, and dragon wood carvings constantly remind you – this is Japan. No other hotel can better interpret the four characters ”Wa-Yo setchū” (a blend of Japanese and Western styles) than Fujiya Hotel. During the war, it interned over 70 European and Central/South American diplomats. Over a hundred years, the countless celebrities, dignitaries, and royals it hosted are dazzling: Charlie Chaplin, John Lennon, Albert Einstein, Yukio Mishima, The King of Belgium, the Crown Prince of Sweden, the Duke of Windsor, Emperor Hirohito, the Last Emperor Puyi, Chiang Kai-shek... For nearly 150 years, Fujiya Hotel has witnessed the collapse of countless colossal powers. How many kings and generals once stood by its west-facing windows, witnessing the twilight of their empires? I checked in during early summer, like pushing open a door to time. The hustle and bustle had long faded, but it still retained its former glory, humbly yet proudly refusing to awaken. Time stands still here, leaving amber-like imprints, as if nothing has ever truly left."

"Cons: This onsen ryokan is located on a hill, so the location isn't the most convenient. It's quite difficult to explore the onsen town or walk around nearby. Perhaps because it's a smaller onsen, the public bath doesn't have an open-air bath, but the private open-air bath in the room somewhat makes up for it. Pros: The lobby offers expansive mountain views, the hotel interior is new, and the room layout is well-designed. Both dinner and breakfast are above the standard for an onsen ryokan; you can really feel the chef's dedication, not just a typical mass production. I wrote this review mainly to express my gratitude to our server, Ms. Saki Takano. She communicated with us in English and even used a few simple Chinese words to introduce the dishes. When we left, she wrote us a blessing card in Chinese characters. Her sincerity and warmth, without any pretense, truly made us feel at home. Thank you very much."

"As a Korean family living in the United States, we stayed here as a family of four with our two young children (40 months and 21 months old), and overall, we had a truly memorable experience. We booked through Trip.com, and because there were no clearly stated child occupancy policies during booking, we reserved the room as 3 adults. This later created some confusion during check-in, which I will mention below, but aside from that, nearly everything about this hotel was exceptional. First, the positives: The breakfast was outstanding—worthy of its Michelin Guide 2025 recognition. Every meal was beautifully prepared, thoughtful, and delicious. We chose a traditional Japanese-style room with tatami flooring, and for our family with young children, it was perfect. Being able to remove our shoes and comfortably live on the floor felt especially natural and relaxing as Asians, and parents with little children will understand how convenient and comfortable this setup is. The location is also excellent—within walking distance from Gora Station, where the mountain railway arrives. Even with two small children, the walk was very manageable. The onsen experience was wonderful, and the guest lounge available from morning until 10 PM was another highlight that made the stay feel luxurious and comfortable. The dining area itself deserves special praise. Enjoying breakfast and dinner while overlooking the beautiful inner garden pond was peaceful and elegant, and the restaurant service team was abundant, attentive, warm, and professional. It truly felt like top-class hospitality. Now, one disappointment: During check-in, one female staff member wearing a headscarf made several comments that felt unnecessarily cold and transactional. Because we booked as 3 adults, she repeatedly explained that our children could be accommodated because of that booking choice—as if we were receiving an exception—despite there being no clearly stated child policy during reservation. She also explained that only 3 adult yukata/lounge outfits had been prepared in the room because we booked for 3 adults, and said we could request children's clothing “if needed.” When I asked when we should request them, she simply repeated that we could ask when necessary. At that point, a more thoughtful hospitality approach would have been something simple like: “I see you have two young children—would you like us to prepare children’s outfits now?” That small difference would have reflected genuine care. At check-out, I again observed behavior that felt uncomfortable. A trainee staff member was assisting us, and when the trainee forgot to request identification, the same staff member visibly frowned and corrected the trainee in front of us. It felt unnecessarily tense and unprofessional in front of guests. What stood out was that every other staff member we encountered was warm, polite, smiling, and genuinely welcoming. They bowed, greeted us kindly, and made us feel respected. Only this one staff member felt noticeably different—cold enough that we were left wondering whether it was discomfort toward children, cultural bias, or simply a personal attitude issue. I travel frequently internationally for business in a senior executive role, and this was the first time I experienced service that felt this distinctly uncomfortable from a luxury hospitality employee. That said, I want to emphasize: everyone else at the hotel was wonderful, and the property itself is beautiful, peaceful, elegant, and family-friendly. We would gladly return—but I hope the warmth shown by the rest of the team becomes the standard reflected consistently by every member of staff."

"The hotel's shuttle service made getting around incredibly easy. We pre-booked it on Ctrip, and the shuttle to/from Odawara was right on schedule. It also offered flexible pickups and drop-offs at several attractions. After returning to the hotel, a soak in the hot spring was the perfect way to unwind and wash away the day's fatigue."

"hotel was well located. Easy self check in. The issue was depending on the floor and tree in front, you might hand up with no view on the mount fuji for some room. need to ensure you reach 3rd floor or above to get view, overwise if floor 2 or 3, it would depend on the rooms as some rooms have tree in front."