"Perfect separate onsens, rather big rooms, quiet."

"Our Hakone trip's biggest surprise was definitely staying at the Ashinoko Hanaori ryokan. The entire experience was fantastic, far exceeding our expectations. I especially want to highlight the rooms, the food, and the private onsen! The rooms were surprisingly spacious, a clever blend of Japanese and Western styles. Even with family, it never felt cramped. The furnishings were exquisite and tidy, and all amenities were well-provided. Sitting by the window, gazing at the beautiful Ashi Lake scenery, was incredibly relaxing. The food was another huge plus for the ryokan. The buffet breakfast and dinner offered a wide variety, featuring fresh local ingredients. There were both characteristic Japanese dishes and delicate desserts, all with a refined and authentic taste. If you book in advance, you can even dine with a lake view, making it a feast for both the eyes and the palate. But the private onsen was the absolute highlight – amazing value for money and incredibly private. The bathwater was warm and soothing, and soaking in it completely relaxed my body, washing away all travel fatigue. Taking a dip in the private onsen at night, accompanied by the tranquil night sky and a gentle breeze, created an utterly immersive and therapeutic atmosphere. The ryokan's convenient location was the icing on the cake. It's directly opposite the Togendai transport hub, making travel incredibly easy. Whether you're heading to Ashi Lake for the pirate ship, or taking the ropeway and buses to various attractions, you don't need to go out of your way – the boarding points are within walking distance, saving a lot of hassle. What was especially convenient was that our plan for the next day was to travel from Hakone to Mount Fuji. We could take a direct bus from Togendai to Gotemba; the schedule was convenient, the journey smooth, and there was no need for extra transfers, which significantly saved travel time and made our trip more worry-free and efficient. The ryokan's service was also very thoughtful. The overall experience was excellent, suitable for both family trips and romantic getaways. It's definitely our top choice for accommodation in Hakone, and we'll certainly stay here again next time!"

"Nice hotspring bath tub. Overall a nice hotel as it described. However, the cleanliness is the problematic. I stay two night and every time when we wake up, we got bug bites. My children and I got serious bites and have skin irration. My daughter’s face and body even swallows. She has fever the next day."

"Beautiful environment and convenient transportation"

"It was very good!"

"Good option to stay on a day trip to Hakone. Friendly staff, calm vibe and tasty dinner"

"A hot spring ryokan with unique character, and a very convenient location. The meals were outstanding, and the service was incredibly attentive and detailed. Overall, it was a fantastic experience. Highly recommend staying here for your Hakone trip."

"Super value for money. The ryokan is right next to a bus stop and convenient store. The room has private bath with nice view. Dinner and breakfast were delicious. Will come back."

"Our experience staying in Hakone was perfect! We stayed at the Tensein in Hakone-Yumoto, an easy location to take the bus, car or train to some popular tourist attractions in the area. The check in itself was rather slow but the staff do their best to speak good English and discuss every detail about your stay with you. The room had everything we needed, the shampoo and conditioners provided was wonderful and there was a variety of products to use. On check in, the private onsen was given at 50% discount at 1,100 Japanese yen per use, we got 2 vouchers so used it 2 times (as we have tattoos we could not go into the public onsen). On check in you have to collect your towel and your choice of Yukata (traditional Japanese robe) which you’re welcomed and encouraged to wear around the hotel and gardens. The hotel is strictly no shoes, so upon arrival you leave your shoes in a locked box and keep the key. If you wish to walk around the beautiful gardens, there are slider type shoes available to slip on, as well as umbrellas to use if it’s raining. Outside they have a onsen for your feet to enjoy with a drink. All of the food and drink (apart from breakfast which was included) was put on our bill at the end. There was a wide selection of drinks, nibbles and food available for dinner and lunches at the dining room and there was a large buffet dining room for buffet breakfast and dinner (if you booked it). The hotel is just a short 10 minute walk to the town and 15 minute walk to the Hakone-Yumoto station. Visiting Mt Fuji is easy, with a bus ‘H’ running from stand 2 opposite the Hakone -Yumoto station. Get off at ‘Motohakone’. From there, you can take another bus and a train to get you to another town ‘Gora’ and surrounding attractions to enjoy."