Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
42 reviews
8.2/10
1 night
From JPY 10,784
Check Availability
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
41 reviews
8.4/10
1 night
From JPY 9,945
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8.2/10
Very Good
GGuest UserBenaulim Fortune resort is a beautiful property situated very near to Benaulim beach. Room size is good. Few shortfalls I observed:
1. Room fan regulator was not working.
2. Split ACs were not cooling (no centerlise ACs in resort).
3. F&B ground level team waiters consider guest as fool.. they suggested to try rice kheer in desert and you will not believe that they poured rice in to milk and served when I complained about that then he said he will not charge for this.
Such unprofessional attitude are not expected in a brand like #ITC Fortune
GGuest UserWe stayed at Carina beach for three nights.
Overall experience was below average.
Room size is small. There is not enough space to even keep an extra single mattress.
No bathroom air refreshers. We had to buy our own.
Kitchen starts at 8am which is pretty late for getting morning tea/coffee.
Hotel manager and owner started asking for corkage charge on the last day which is not mentioned anywhere either on the ticket or any booking. The waiter then told me you had signed a paper during checkin where this is mentioned which by the way receptionist told me to just ignore anything else written and just sign it.
No toothpaste/brush was given.
They denied giving crockery whisky glasses and gave us plastic glasses telling they get broken easily so they don't serve in whiskey glasses.
Service in the restraunt is super slow and all the waiters, managers everyone were inside the kitchen the whole tims during our dinner. We had to walk to the kitchen and call them everytime.
Only Pros : Well maintained swimming pool and garden