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9.2/10
Great
LLina Student EspinosaExcellent customer service. They provide us with useful information that we didn’t know we needed. Everyone was extremely kind and good at their job.
DDaNice and big room. Staff super friendly. Despite I would not recommend the tours sold at site (in particular Isla de la Piedra one). Swimming pool water was surprisingly cold the night we tried it.
BBran ValentinThe hotel is very basic and the room is a little small but breakfast is rich and very well varied. It is the first Ibis that has very good variety in breakfast, is very complete. The truth was taken out a 10 with breakfast
GGuest UserThis hotel is my favorite in Mazatlán to go with my family, it is very pleasant the place, very friendly staff, a quiet place to rest, the restaurant the exquisite buffet, the Sundays of very tasty brunch.
Two cottages to enjoy and a beautiful view, has balet parkin service, which for the cost of 100 seems excellent, considering that in high season there is a lot of demand in the service, which gives you a Watss app phone to request your car in time, that seems excellent because so program your exit in time, the only thing I disappointed was that there was a person from the ballet that asked for propine, I always used to walk a prop for the service provided, but I'm not glad they don't ask them, from there out all Excellent, the restaurant shoppers of Papagayo of it improve as service, something I didn't like is that they won't respect the room who pay, even when I arrived at 5 p.m. I paid for two rooms with sea view and I received two that were on the side of the hotel, when I took children I was very unpleasant not to have the sea view that was what I paid or they told me no longer The hotel was very comfortable and very comfortable.
GGuest UserThe location is in front the Mazatlan Malecon, near to the beach, crossing the street, the pool has a good shape and clean, the breakfast is simple but delicious and the room has the enough to rest.
CCarmen Yesenia PerezThe hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.
GGuest UserVery basic, but appropriate and expected for the price. The extra, unexpected bonus was the thoughtfulness and kindness of the very young lady on Reception during day-times. She lifted the experience from ”ordinary” to ”special”.