Mazatlan Hotels with Parking

Excellent customer service. They provide us with useful information that we didn’t know we needed. Everyone was extremely kind and good at their job.

Muy buen hotel, de los mejores en Mazatlan, tranquilo y buenas instalaciones

At our check-in took 45minutes, A/C in room was extremely noisy, broken sink, no acces to WiFi, (WiFi is offered by hotel), We was 3 persons, towels enough for 2p every day, we need to request extra shampoo and towels every day, only 1 key card for the room(no second key available), slow elevator. Bathroom no handicap accessible, minimum control on noise in the hallway. These was not a good experience, pay for 4 people, we only arrived 3p. Hotel refuse to provide credit back

Although the facilities are a bit old, it is understandable considering its history of more than 80 years. Almost perfect location: walking distance from the main attractions in the old town, with unparalleled sea views. The staff is very friendly. Breakfast is not rich, but the dining environment is very comfortable. If I have to mention one flaw, the music on the street in front of the hotel is too loud on weekend nights.

The stay was good, the room was comfortable, and we slept very good.

The hotel is in good location and room was clean and service is good

The hotel staff were very empathetic, very good receptionists. The guards are very friendly. The pool and jacuzzi are very comfortable and have warm water. If you can go to the beach. I didn't get to try the hotel food.

Excelente atención, así como las instalaciones y la ubicación.

Very good very good

Very basic, but appropriate and expected for the price. The extra, unexpected bonus was the thoughtfulness and kindness of the very young lady on Reception during day-times. She lifted the experience from ”ordinary” to ”special”.