Marriott Hotels in Phuket

Before booking, I saw recommendations on Xiaohongshu, all calling it the ultimate family-friendly hotel. Full of anticipation, my friends and I booked the all-inclusive package for the next day. Immediately after booking, we tried to reserve the Japanese restaurant for 12 PM and the Thai restaurant for 6:30 PM the next day. We received an email saying we had to wait for confirmation, and then, at 11:58 AM the next day, we got another email stating both restaurants were fully booked and we couldn't make a reservation! When we went to the restaurant entrance to ask the staff, we saw only three tables occupied inside, with the remaining empty tables all having 'reserved' signs. We asked the staff how long after a reservation was missed would the tables be released, but they just kept saying sorry, no tables available!! My friend then got very angry and went to complain at the front desk. After the complaint, we were actually let in, and they even said the 6:30 PM Thai meal was also reserved for us... When we finished eating and came out around 2 PM, those few reserved tables were still empty... they remained empty, and we saw the staff continuously turning away waves of customers... The Japanese restaurant didn't have many options, and the tuna wasn't fresh, though the salmon was quite fatty and delicious. Several dishes required extra charges. For the Thai dinner, only the lobster had an extra charge, but the Tom Yum Goong was incredibly, incredibly salty, and the soft-shell crab was simply cut in half and fried, without removing the gills, leaving a fishy taste. The Italian restaurant had two menus, with both red and yellow circles indicating dishes that required extra payment. Only pizza, pasta, and sea bass were included in the all-inclusive package. We chose the all-inclusive for convenience and ease, especially since we could drink unlimited beverages in such hot weather, but if you're looking for truly good food, it's just not there.

Near airport especially good for landed at night . Excellent food of the restaurant and breakfast. Nice swimming pool and room. Beach Sunset view is great. Staff are very helpful and friendly. Surprise birthday cake during breakfast time is so impressive and sweet.