Featured facilities: Sauna, Massage Room, Body Care
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58 reviews
9.0/10
1 night
From IDR 871,770
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8.6/10
Very Good
MMohad IsmailiDisappointed with management response despite otherwise pleasant stay
I have been a regular guest at this hotel and usually enjoy my stays here, but this time I was truly disappointed by the way my situation was handled.
Due to unusual circumstances, I couldn’t check in on the first night of my reservation. I had already contacted both the hotel and the booking website before the check-in date, requesting either a free cancellation, a refund for the first night, or an extension for one more night. Unfortunately, both the hotel and the website refused all options. As a result, I lost one night and three meals, since my booking was on a half-board basis. I was expecting more flexibility and understanding, especially as a returning guest.
Other than that, my experience at the hotel was generally positive.
• The staff were courteous and professional, especially in the restaurant — Mr. Shah Qinar stood out for his exceptional communication skills and helpful attitude.
• Housekeeping on the 6th floor was excellent — everything was tidy and well-maintained throughout my stay.
• Breakfast buffet offered plenty of choices and the food quality was quite good. However, the coffee quality and milk used in the machine were below the standard expected from a normal outside café.
• The room lighting was on the dim side with no option to brighten it, which made the room feel darker than comfortable.
• On the positive side, the bedding, blankets, and pillows were very comfortable, and having free parking beside the hotel was a great convenience in a congested area like Al Majaz.
Overall, while I appreciated the good service from the staff and comfort of the stay, the lack of flexibility and empathy from management regarding my situation has left a very negative impression. Unfortunately, this will be my last visit to this hotel.
Hotel near Sharjah City Center, Sharjah 100% of visitors choose this area
Price per night from:IDR 940,455
8.3/10
Very Good
ООльгаWe stayed at the hotel in January 2024. A good hotel on the outskirts of Sharjah, across the road is Ajman. Large green area, three swimming pools, equipped beach. The locker rooms are next to the pool, and beach towels are provided here based on cards. There are Russian speaking staff. The room has everything you need, daily change of towels, replenishment of shower accessories. There is a set for tea and coffee, two bottles of water are provided per day. The beach is clean, garbage is regularly removed, the sea is boring, small schools of fish live near the stones to the right and left. The water in January is cool, but you can swim. The water in the pools is heated. The attitude of the staff is friendly, responsive, and they respond to requests immediately. There is a free transfer to shopping centers in Sharjah (without an appointment, several times a day), as well as to the Dubai Mall and Ajman (by appointment). We initially stayed for a week, but decided to extend our stay here.
Hotel near Sharjah City Center, Sharjah 100% of visitors choose this area
Price per night from:IDR 985,365
7.1/10
JJulia KrasovaIn December 2023, there was a road repair near the hotel. But at the same time there was a decent discount on accommodation. Overall I liked the hotel, it was clean, the staff was polite. Breakfast is good. But next to the hotel on the sea side there is some kind of factory on the shore. The sea is not particularly dirty, apart from some household garbage, but the proximity to a working factory is embarrassing...
Hotel near Sharjah City Center, Sharjah 100% of visitors choose this area
Price per night from:IDR 628,731
7.0/10
AAnonymous UserSo far so good everything went well but only for the exception that i asked for some ameneties and they didnt provide it until i asked them again