3-Star Hotels in Almaty

The landlady of this hotel is not only beautiful and young, but also very kind-hearted and extremely friendly to guests. She came out to pick me up at 2 a.m. because my flight was delayed. I was really touched and would like to express my gratitude here. As for the facilities in the apartment, everything is provided. In the kitchen, from the refrigerator to knives, forks, chopsticks, induction cookers, pots, plates and bowls, all supplies are available. What’s more, even dish soap is thoughtfully prepared. In the bathroom, the shampoo and body wash are of good quality, and the cabinets are very convenient to use. I felt extremely comfortable staying here and will definitely choose this place again. I hope anyone who reads my review will come and stay here too. The landlady is truly wonderful and very beautiful. Thank you to the hotel and the apartment.

I had a pleasant 4.5 nights stay with them! Room is huge and the is comfy! The room had a washing machine, so it made laundry seamless! Location is fine as long as you book thru Yandex. Sadly, only the cafe needs more work.. Many breakfast items were not available & the kitchen staff took too long preparing a simple meal. Hope you can look into it & make this hotel 5* standard! Thank you once again!

«Excellent apartment with a great view and a caring host!» We stayed in this complex (Raiymbek district), and everything was perfect. The host explained everything very thoroughly and clearly: she sent us the PIN codes for all the doors, the geolocation, and the Wi-Fi passwords. Check-in was smooth, even with the language barrier – she communicated in both Russian and English. Apartment 120-2 (12th floor) is amazing! The view from the window is stunning, everything is very clean, and it has a modern renovation. The bed is comfortable, and the air conditioning works. Overall, the stay was very comfortable, and you feel safe (intercoms, codes). I will definitely come back!

The check in was smooth even though in the middle of night. The owner provided a short video on WhatsApp guiding to the entrance. All provided equipment worked fine. We had few major concerns - No water was provided, or so we thought at obvious initial glance, however in later days we saw one container kept alongside cleaning utilities which we were not sure, hence chose not to use. No daily cleaning service or refreshing daily utilities was provided eventhough we stayed for 5 nights. The host said it will be a paid one, a free single cleaning service will be available after 1 week of stay. On the last day of check out, he asked us to dispose off the trash in a nearby public trash bin which we did, but this is a bit unusual at least for us. During the stay for 5 nights, the host did not s ask if any concern at least for courtesy. There were extra bedsheets on the cloth drying rack but with a warning note not to use them as they were meant for next guest and if disturbed will attract charges - with no place for us to use the rack for our daily purpose. Why keep those in the studio then? Could have kept in another storage. Other than that the location is close to the center and the view from the window is nice. Overall 3/5 stars, losing only for the service issues we had.

The hotel is located in a wonderful, quiet area with spacious garden grounds that create a peaceful and relaxing atmosphere. The main reception building is where breakfast is served. Forget breakfast if you're not into Chinese breaksfast of usually boiled eggs, not fried or scrambled. The property has charming log cabin-style accommodations that look visually appealing and add character to the stay. Unfortunately, these buildings seem to lack proper maintenance. The interior could benefit from more thorough cleaning, as there was a noticeable smell of dust and musty carpeting, and it appeared that the carpets had not been properly vacuumed. It’s a pity because the cabins have great potential. With better upkeep, deeper cleaning, and perhaps replacing or updating the old carpeting, this hotel could offer an even more enjoyable experience. The creaky stairwell, rather than being a drawback, actually adds to the rustic charm. With a little more care, this property could truly shine.

Excellent hotel. Hotel staff calm kind and welcoming quiet room in hotel clean just no words all was perfect location too excellent. Thank you for serving

The room is clean and dry, quiet and cool at night, and it is easy to fall asleep quickly. You can make reservations for meals, and the service is very thoughtful. The proprietress helped me arrange everything that the guests didn't expect. She was warm and welcoming like a family member, luxurious and family-like. I will definitely stay here again when I come to Almaty in the future. It feels like home.

The place was only ok. First, they ask for a deposit when you arrive which does not make sense, we never get asked for deposits anywhere else. The room itself is not an apartment as advertised, does not have even a knife in the room (does not have plates, does not have anything to wash any dishes, no washing machine). They should not advertise themselves as apartments when its just a room they give. No blackout curtains like they say in the description. We also booked it because we thought we had a desk in the room (no desk but they agreed to give is a different room). No mountain view anywhere. They exaggerate what they offer. Also, breakfast was very poor, very greasy and very little option. Stayed there for 6 nights and they ran out of coffee on the 3rd day and did not get more after (we asked everyday and said yes to tomorrow but never happened). Staff does not speak english, some make no effort to translate either and we had to get the app ourselves to translate. Disappointed. Place also looks like low effort, tiles very cracked, no air vents in the bathroom (smells bad after a shower from all the water inside)

I recently stayed at Saya Almaty Hotel during my trip to Almaty, and overall, it was a pleasant and comfortable experience that I would recommend to many travelers. The hotel is conveniently located in a quiet yet central part of the city, making it easy to explore popular attractions, restaurants, and cafes while still enjoying a peaceful atmosphere away from heavy traffic. From the moment I arrived, the staff made a positive impression. The check-in process was smooth and efficient, and the reception team was friendly and helpful throughout my stay. Even with some language barriers, they did their best to assist with directions, transportation arrangements, and local recommendations, which added a personal touch to the experience. The room itself was clean, modern, and well-maintained. It had a comfortable bed, good lighting, and all the basic amenities needed for a short or medium-length stay. I particularly appreciated the cleanliness of the bathroom and the reliable hot water, which is always important after a long day of sightseeing. The Wi-Fi connection was stable and fast enough for both work and entertainment, which made it convenient for staying connected. One of the highlights of the hotel was the breakfast. The selection was simple but satisfying, with a mix of local and international options. It was a great way to start the day before heading out to explore Almaty. The dining area was also clean and relaxed, adding to the overall comfort. In terms of value for money, Saya Almaty Hotel offers a good balance between affordability and quality. While it may not be a luxury hotel, it provides everything necessary for a comfortable stay. It is especially suitable for solo travelers, couples, or business visitors who are looking for a reliable and budget-friendly option. Overall, my stay at Saya Almaty Hotel was enjoyable, and I would consider returning in the future. If you are visiting Almaty and looking for a clean, convenient, and reasonably priced hotel, this is definitely a solid choice.

The hotel is small and conveniently located in the city center, making it easy to get around. The room was quite small but clean and comfortable. The shower temperature was difficult to adjust, as it was either too hot or too cold. There is no elevator, so guests need to carry their luggage upstairs, but the staff kindly helped with the luggage during check-in. You can also leave your luggage after check-out. The breakfast was excellent. Overall, it was good value for money.