3-Star Hotels in Almaty

The landlady of this hotel is not only beautiful and young, but also very kind-hearted and extremely friendly to guests. She came out to pick me up at 2 a.m. because my flight was delayed. I was really touched and would like to express my gratitude here. As for the facilities in the apartment, everything is provided. In the kitchen, from the refrigerator to knives, forks, chopsticks, induction cookers, pots, plates and bowls, all supplies are available. What’s more, even dish soap is thoughtfully prepared. In the bathroom, the shampoo and body wash are of good quality, and the cabinets are very convenient to use. I felt extremely comfortable staying here and will definitely choose this place again. I hope anyone who reads my review will come and stay here too. The landlady is truly wonderful and very beautiful. Thank you to the hotel and the apartment.

I am a solo traveller and it was my first time to travel to Almaty. I have no other words to describe my stay at this hotel aside from being exceptional. My room was big, there was also heated floor which countered the chilly winter days during my stay, daily room cleaning and the foods at the cafe especial bfast buffet were amazing and filling!!!! Special mention to all the staff there that welcomed me warmly most especially Yeldoz and the others who were very kind and friendly. The hotel is only an hour of walking from the famous tourist spots like Ascendant Cathedral, Panfilov, etc. And I recommend you to walk from the hotel to the aforementioned tourist spots beautiful you will be amazed by the views while walking 🫶🫶🫶 Again thankful and so lucky to have stayed at this hotel and met the kindest people here!!!

We stayed in a junior suite. I liked the hotel; the staff were friendly. The on-site restaurant is excellent, everything is delicious, and the prices are quite reasonable.

«Excellent apartment with a great view and a caring host!» We stayed in this complex (Raiymbek district), and everything was perfect. The host explained everything very thoroughly and clearly: she sent us the PIN codes for all the doors, the geolocation, and the Wi-Fi passwords. Check-in was smooth, even with the language barrier – she communicated in both Russian and English. Apartment 120-2 (12th floor) is amazing! The view from the window is stunning, everything is very clean, and it has a modern renovation. The bed is comfortable, and the air conditioning works. Overall, the stay was very comfortable, and you feel safe (intercoms, codes). I will definitely come back!

The check in was smooth even though in the middle of night. The owner provided a short video on WhatsApp guiding to the entrance. All provided equipment worked fine. We had few major concerns - No water was provided, or so we thought at obvious initial glance, however in later days we saw one container kept alongside cleaning utilities which we were not sure, hence chose not to use. No daily cleaning service or refreshing daily utilities was provided eventhough we stayed for 5 nights. The host said it will be a paid one, a free single cleaning service will be available after 1 week of stay. On the last day of check out, he asked us to dispose off the trash in a nearby public trash bin which we did, but this is a bit unusual at least for us. During the stay for 5 nights, the host did not s ask if any concern at least for courtesy. There were extra bedsheets on the cloth drying rack but with a warning note not to use them as they were meant for next guest and if disturbed will attract charges - with no place for us to use the rack for our daily purpose. Why keep those in the studio then? Could have kept in another storage. Other than that the location is close to the center and the view from the window is nice. Overall 3/5 stars, losing only for the service issues we had.

The hotel is located in a wonderful, quiet area with spacious garden grounds that create a peaceful and relaxing atmosphere. The main reception building is where breakfast is served. Forget breakfast if you're not into Chinese breaksfast of usually boiled eggs, not fried or scrambled. The property has charming log cabin-style accommodations that look visually appealing and add character to the stay. Unfortunately, these buildings seem to lack proper maintenance. The interior could benefit from more thorough cleaning, as there was a noticeable smell of dust and musty carpeting, and it appeared that the carpets had not been properly vacuumed. It’s a pity because the cabins have great potential. With better upkeep, deeper cleaning, and perhaps replacing or updating the old carpeting, this hotel could offer an even more enjoyable experience. The creaky stairwell, rather than being a drawback, actually adds to the rustic charm. With a little more care, this property could truly shine.

Excellent hotel. Hotel staff calm kind and welcoming quiet room in hotel clean just no words all was perfect location too excellent. Thank you for serving

The hotel is located in a villa in a wealthy area. There is no sign. It is low-key. I arrived at night and thought I was mistaken. I woke up the next day and found a different world. It was nice to drink tea, chat and exercise in the yard. The bathroom in the room is not together, which is a little inconvenient, but it eliminates the odor that is easy to produce. The proprietress is amiable and the hygiene is very clean. It feels like home. It is a hotel worth recommending.

The place was only ok. First, they ask for a deposit when you arrive which does not make sense, we never get asked for deposits anywhere else. The room itself is not an apartment as advertised, does not have even a knife in the room (does not have plates, does not have anything to wash any dishes, no washing machine). They should not advertise themselves as apartments when its just a room they give. No blackout curtains like they say in the description. We also booked it because we thought we had a desk in the room (no desk but they agreed to give is a different room). No mountain view anywhere. They exaggerate what they offer. Also, breakfast was very poor, very greasy and very little option. Stayed there for 6 nights and they ran out of coffee on the 3rd day and did not get more after (we asked everyday and said yes to tomorrow but never happened). Staff does not speak english, some make no effort to translate either and we had to get the app ourselves to translate. Disappointed. Place also looks like low effort, tiles very cracked, no air vents in the bathroom (smells bad after a shower from all the water inside)

Good location, convenient for travel, close to bus stops and the subway. It's a small, rather old hotel, but reasonably convenient for a 2-star rating. However, the hotel name isn't in English, it's in Kazakh, which can be a bit confusing.