Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 22, 2025
Elcy Lim
Very cosy room, Netflix and smart tv, very scenic view of the mountain, short hike nearby, very nice breakfast. Very scenic sunrise and sunset. Cute dog. Comfy and amazing stay! IG WORTHY! Even have sauna in the room! Starry night!
Con: dinner only available at restaurants below, need to take cable car. Cable car timing is quite limited. Must check in earlier. I missed the cable car time so I need to wait for the last session! May get high altitude sickness, please prep some Panadol or altitude sickness pill! Abit far to get there. 1 car ride & 3 cable cars up!
Would recommend to reach early because can do short hikes and even paragliding! (Although i didn’t try because i reached at 6pm)
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Price per night from:DKK 1,658
Posted on Aug 6, 2026|Standard Twin Room
Irina_bkkEverything was okay, except for one thing: I asked for a higher floor and to be away from the elevator, but I was placed on a low floor facing air conditioners and right next to the elevator. When I asked to be moved, they said there were no rooms available (which was untrue, as I checked on *********** out of curiosity). The staff described some tourists as 'too picky,' which is unacceptable for a hotel of this caliber. Overall, it was a mediocre experience. The location, however, was excellent. That's why I didn't extend my stay for another two nights and happily moved to the Intercontinental, where the service and staff were much more pleasant.
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Price per night from:DKK 1,084
Posted on Jun 30, 2026|Standard Room
Guest User
Hotel Uyut is in a good location, not too far from the subway and a short walk to restaurants and shops. The room was clean and comfortable enough. Television had plenty of different channels. There is a very small jacuzzi cold pool and a sauna which you can book for a private time. The sauna was great, but the pool jacuzzi bubbles only lasted less than 1 minute. The breakfast buffet was a bit disappointing. There was a lack of food at certain times and the coffee machine wasn't working on the last day I was there. The hotel seemed to struggle with the number of guests, one day there was a lack of seats in the breakfast room when I turned up and there were often wait times when waiting for the lift / elevator.
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Price per night from:DKK 569
Posted on Aug 2, 2026|Classic King Room with Panoramic Mountain View
Stanislav KeselmanOverall, it was a good stay. The hotel has beautiful mountain views and a large, green property, although there aren’t enough walking paths throughout the grounds. The overall atmosphere still feels like the Soviet-era resort it once was, and that is reflected in the service as well.
The restaurants are decent, but they’re overpriced, and it would be much more convenient if they had online menus.
One downside is that guests are not allowed to use the spa after check-out.
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Price per night from:DKK 1,334
Posted on May 23, 2025
Guest User
Facilities: Old facilities
Cleanliness: Very good
Environment: Excellent natural environment and decor
Service: Average, inefficient
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Price per night from:DKK 1,018
Posted on Apr 26, 2026|Standard Double Room
Guest UserPerfect stay at the Novotel city centre, upon checking in Armand at reception noticed it was my daughter’s birthday few days ago so he gave my daughter & son as toy gift which was very sweet! The hotel has decent clean rooms & it’s in the perfect location, the Koke tobe cable carts are next door & Dostyk mall is a 15mins walk away. The hotel had a great breakfast spread with fresh pastries and a variety of food choices, lunch & dinner menu can be improved a little but still ok it just has a limited variety. Unfortunately, the pool & spa was under maintenance so was not open so we couldn’t use. Also thanks to Armand we got a late check out for both our rooms! A very nice jolly chap!
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Price per night from:DKK 1,135
Posted on Jul 3, 2026
Anonymous UserI hope that in the future there will be clearer signage reminding guests to use the provided tongs and serving spoons when taking food from the buffet, or that staff can occasionally monitor the buffet area to ensure proper hygiene.
Unfortunately, I completely lost my appetite after seeing some guests, specifically Indians, using their bare hands to take food, despite the serving utensils being readily available. I also noticed other guests looking on with visible discomfort. It was an unpleasant and unhygienic experience that detracted from what is otherwise a very nice 4-star hotel.
In addition, the dining area was affected by a mix of very strong perfume and noticeable body odor from some guests, which made the breakfast experience even more unpleasant. While I understand the hotel cannot control personal grooming, maintaining a comfortable dining environment is important.
I hope this issue can be addressed to help maintain the hygiene standards and dining experience that guests expect.
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Price per night from:DKK 615
Posted on Mar 16, 2026
Anonymous User
The room is good for one person. The bed was comfortable and the heating is decent. Wifi is fast enough for me to work. Daily housekeeping is great. The breakfast options are sufficient but their coffee machine keeps on running out of Chocolate, sometimes it just dispensed dark water.
The location of the hotel is ideal. The staff can speak English and they helped me with some of my requests. I initially stayed for 4 nights andextended my stay for one night and my key card stopped working on the final day, they had to reactivate it.
The daily breakfast was served in the ground floor restaurant which is quite dark and not ideal.
Overall i had a pleasant stay, and would consider booking this hotel again when I return to Almaty.
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Price per night from:DKK 420
Posted on May 1, 2026|Standard King Non Smoking
Guest User
Overall, it was a good stay. The room was cleaned promptly every day. However, mineral water wasn't provided in the room, and the shower was inside the bathtub. The bed was very comfortable and soft, and the desk was also large. Breakfast was good, with a decent variety and taste, but if purchased separately, it cost 11,000 KZT. It feels more like a hotel suited for business travelers.
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Price per night from:DKK 612
Posted on Jun 22, 2026
Guest UserHad a great stay! Staff was efficient and friendly. Booked the hostel room and it was very clean and spacious! Toilet and showers were working well. There is a fridge, microwave and communal area had sofas and was cozy. Location is really good too, near some shops and there was a supermarket/mall nearby. Really worth the price and would book again!
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Price per night from:DKK 65