Almaty Hotels with Bars

The service was more than excellent, and all the staff were so friendly and helpful—we absolutely loved them! The view was superb and truly amazing. A special thank you to the whole crew for helping to celebrate my birthday and making it extra special. We really appreciate the thought and effort—love you all! ❤️ However, I feel that the overall ticketing system could be improved. The ticket only allowed us to ascend once, but unfortunately, the weather was bad when we went up. Although we were staying there, we were unable to go up again the next day when the weather had improved. We were told that we had to go all the way down to purchase another ticket. It would be much more convenient if there were a system that allowed hotel guests to re-enter when weather conditions prevent them from enjoying the view, or perhaps additional ticket counters at the property. This would make the experience much smoother for guests. Despite this, we really enjoyed our stay and were very impressed by the wonderful staff and breathtaking view!

Relatively new hotel, great location, near the park with cathedral, mosque and green market. Room was comfortable for one person, breakfast was standard with a good selection of fruit including cherries, and halal. The spa has to be reserved and is available for one hour which is plentiful as steam and sauna are high quality and hot, pool is on the smaller size but sufficient, and refreshing in between the heat. I also had the massage which was excellent, the lady has strong hands. It was a great spot for my two night stay.

We had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u. The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge. The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat ‘ and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather. Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as well🙈. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed. We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. There’s night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us. As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200m…. Never regret it. And may try the paragliding as well. Looks fun too!

The location is excellent, within walking distance to all major city attractions. The room was very spacious, almost a bit too empty; it would be even better if the soft furnishings had more design flair. The breakfast was incredibly rich and delicious, with large, sweet cherries and fresh fruit that started the day off perfectly. The front desk staff were also very responsible; although they didn't have extra bottled water at the front desk, they immediately notified housekeeping to bring some.

Everything was fine except for the payment process. It's really inconvenient when Trip.com charges your card, and then upon arrival, you have to pay the hotel again, with Trip.com eventually refunding the initial payment. Hotels with this payment method should just not be offered at all.

Novotel Almaty City Centre Hotel. Set in the heart of Almaty City, a few hundred feet from the iconic Soviet era Khazakstan Hotel and 20 to 30 minutes from Almaty Airport, this Novotel is modern, clean and with all the usual, essential amenities. Only one main downside is the room aircon is set by the hotel during winter months to run warm. It cannot be adjusted in the room so it became too hot and stuffy. We had to call an engineer who just unlocked the window security lock and we had to have the window wide open through the night allowing all the street noise below to echo into the room. A pleasant stay for a few nights if travelling onwards, but a bit pricey at £170.00 pounds sterling a night for two people!

The hotel is in a good location with spacious rooms. The level of service doesn't match the stated level. The bathroom is in terrible condition. The drain in the shower stall is clogged, and it's not fixed during cleaning. The shower faucet closes under its own weight, requiring a hand to hold it in place. You can shower in the bathtub, but the drain blocking valve is damaged, and the shutoff mechanism is broken. The valve is simply installed in the trap with blue tape 🤦🏻. The valve is difficult to remove, but it can be done. The faucet in the bathtub has no pressure, allowing for a good body wash, but washing your hair is extremely difficult. There's no ironing board or iron in the room; they are provided upon request, with a 20-30 minute wait. The ironing board is far from fresh, and a thin, multi-purpose cover is stretched over a dented metal frame, causing it to dangle in folds. There's no door lock (latch or chain), and the switch on the lock doesn't prevent hotel staff from accessing the room. Waking up to a service representative walking around the room is a real experience. I encountered this after the first night, and I've since put up a ”do not disturb” sign. If your room isn't cleaned in the morning, for any reason, it won't be cleaned that day without your reminder.

The room is good for one person. The bed was comfortable and the heating is decent. Wifi is fast enough for me to work. Daily housekeeping is great. The breakfast options are sufficient but their coffee machine keeps on running out of Chocolate, sometimes it just dispensed dark water. The location of the hotel is ideal. The staff can speak English and they helped me with some of my requests. I initially stayed for 4 nights andextended my stay for one night and my key card stopped working on the final day, they had to reactivate it. The daily breakfast was served in the ground floor restaurant which is quite dark and not ideal. Overall i had a pleasant stay, and would consider booking this hotel again when I return to Almaty.

We stayed at this hotel again as we left our luggage there while we went on a 2D1N local trip. The receptionist was very friendly and welcoming and greeted us with a lovely smile. She was actually one of the first people we met in Almaty who made us feel so warmly welcomed. Compared to our previous stay, we found the room to be noticeably cleaner this time.

This hotel is definitely one of the most affordable ones in the city, and it has a good location. There are a couple of restaurants on the ground floor, and a free breakfast buffet for guests. There is also a sauna and a hammam at the lower ground level. Overall, a good stay experience at this hotel.