Mountain View Hotels in Almaty

Very cosy room, Netflix and smart tv, very scenic view of the mountain, short hike nearby, very nice breakfast. Very scenic sunrise and sunset. Cute dog. Comfy and amazing stay! IG WORTHY! Even have sauna in the room! Starry night! Con: dinner only available at restaurants below, need to take cable car. Cable car timing is quite limited. Must check in earlier. I missed the cable car time so I need to wait for the last session! May get high altitude sickness, please prep some Panadol or altitude sickness pill! Abit far to get there. 1 car ride & 3 cable cars up! Would recommend to reach early because can do short hikes and even paragliding! (Although i didn’t try because i reached at 6pm)

Getting here by taxi from the city center was super convenient. I stayed for two nights. On the first day, I saw a glimpse of a 'golden mountain' at the top, and on the second day, there was heavy snow – the scenery was absolutely stunning! There's a shuttle bus service for getting up and down the mountain after check-in. If you're short on time and miss the shuttle, it's also easy to just grab a taxi. The hotel description was a bit sparse. The minibar is complimentary and replenished daily. The sauna was also great. Someone will help with your luggage, but it's good to mention it beforehand. You'll need to download another chat app (WhatsApp, I assume) in advance, as most requests are handled there, and responses are pretty quick. The views are beautiful and well worth it. Plus, the famous Top 50 restaurant is right next door. Breakfast is delivered to the room, but it was a bit monotonous.

Overall, it was a good stay. The hotel has beautiful mountain views and a large, green property, although there aren’t enough walking paths throughout the grounds. The overall atmosphere still feels like the Soviet-era resort it once was, and that is reflected in the service as well. The restaurants are decent, but they’re overpriced, and it would be much more convenient if they had online menus. One downside is that guests are not allowed to use the spa after check-out.

Facilities: Old facilities Cleanliness: Very good Environment: Excellent natural environment and decor Service: Average, inefficient

Perfect stay at the Novotel city centre, upon checking in Armand at reception noticed it was my daughter’s birthday few days ago so he gave my daughter & son as toy gift which was very sweet! The hotel has decent clean rooms & it’s in the perfect location, the Koke tobe cable carts are next door & Dostyk mall is a 15mins walk away. The hotel had a great breakfast spread with fresh pastries and a variety of food choices, lunch & dinner menu can be improved a little but still ok it just has a limited variety. Unfortunately, the pool & spa was under maintenance so was not open so we couldn’t use. Also thanks to Armand we got a late check out for both our rooms! A very nice jolly chap!

Everything else was good, except for the lack of Chinese-speaking staff. They offer late check-out and you can exchange currency at the hotel. There's a scenic restaurant on the top floor. The room was a bit small, but the design was quite practical. Across the street is a university, and there are small restaurants and a supermarket nearby. Breakfast was incredibly rich and excellent value for money. Highly recommended, you'll regret it if you don't try it!

Excellent hotel. Hotel staff calm kind and welcoming quiet room in hotel clean just no words all was perfect location too excellent. Thank you for serving

Overall, it was a good stay. The room was cleaned promptly every day. However, mineral water wasn't provided in the room, and the shower was inside the bathtub. The bed was very comfortable and soft, and the desk was also large. Breakfast was good, with a decent variety and taste, but if purchased separately, it cost 11,000 KZT. It feels more like a hotel suited for business travelers.

The check in was smooth even though in the middle of night. The owner provided a short video on WhatsApp guiding to the entrance. All provided equipment worked fine. We had few major concerns - No water was provided, or so we thought at obvious initial glance, however in later days we saw one container kept alongside cleaning utilities which we were not sure, hence chose not to use. No daily cleaning service or refreshing daily utilities was provided eventhough we stayed for 5 nights. The host said it will be a paid one, a free single cleaning service will be available after 1 week of stay. On the last day of check out, he asked us to dispose off the trash in a nearby public trash bin which we did, but this is a bit unusual at least for us. During the stay for 5 nights, the host did not s ask if any concern at least for courtesy. There were extra bedsheets on the cloth drying rack but with a warning note not to use them as they were meant for next guest and if disturbed will attract charges - with no place for us to use the rack for our daily purpose. Why keep those in the studio then? Could have kept in another storage. Other than that the location is close to the center and the view from the window is nice. Overall 3/5 stars, losing only for the service issues we had.

Had a great stay! Staff was efficient and friendly. Booked the hostel room and it was very clean and spacious! Toilet and showers were working well. There is a fridge, microwave and communal area had sofas and was cozy. Location is really good too, near some shops and there was a supermarket/mall nearby. Really worth the price and would book again!