Mountain View Hotels in Almaty

Facilities: Very good. The room type is clearly marked and the private bathroom is even better. Hygiene: The hygiene is also good. The maid cooked a good breakfast. Environment: The location is pretty good. The only drawback is that we don’t know the local language. I was asked to ride an electric donkey to find a hotel. I went around and came back again. Haha. Service: We are northerners. There is nothing to say. It’s great. ps Being alone in a foreign land is like being a stranger. 🈶️For Chinese people, a place is a home. It’s much better than staying in a hotel with communication problems.

We had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u. The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge. The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat ‘ and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather. Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as well🙈. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed. We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. There’s night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us. As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200m…. Never regret it. And may try the paragliding as well. Looks fun too!

Mixed feelings. Great location and lovely staff! But we had a room where the TV wasn’t working. First night they told us they can only fix it the next day. Then the next day they said they can only do it the next day again. Plus this was after my multiple phone calls, it seemed that the maintenance team just ignored us. And the reception offered a 20% discount on room services as apologies for the long wait. In the end as they can’t do anything, I asked if we could change room. So we got a new room… with a half working tv… but with broken aircon… we called reception and was told they can control it from their end. Still not working. So we went out for dinner and asked them to check it out. When we returned, there were technicians in our room fixing the air conditioner. And we sat around outside for an hour before it was fixed. In the end, after hassling the whole day we finally had a working room at 9pm… All the staff were very polite and tried hard to resolve the issue. But I feel everything in a room should be working before guests check in. alternatively we did ask to change room again but not sure why that wasn’t considered but instead they want to keep us waiting around for another hour in the lobby.

I had a wonderful stay at Swissôtel Almaty. Everything was excellent - the rooms, service, cleanliness, and overall atmosphere of the hotel. A special highlight was the spa area, which is one of the best I have experienced. It was the perfect place to relax and recharge. I would also like to give a special thank you to Elena, the yoga instructor. Her class was professional, inspiring, and suitable for all levels. It was a great way to start the day and added a lot to my overall experience at the hotel. Thank you to the entire Swissôtel team for a fantastic stay. I will be happy to return in the future.

Novotel Almaty City Centre Hotel. Set in the heart of Almaty City, a few hundred feet from the iconic Soviet era Khazakstan Hotel and 20 to 30 minutes from Almaty Airport, this Novotel is modern, clean and with all the usual, essential amenities. Only one main downside is the room aircon is set by the hotel during winter months to run warm. It cannot be adjusted in the room so it became too hot and stuffy. We had to call an engineer who just unlocked the window security lock and we had to have the window wide open through the night allowing all the street noise below to echo into the room. A pleasant stay for a few nights if travelling onwards, but a bit pricey at £170.00 pounds sterling a night for two people!

The check in was smooth even though in the middle of night. The owner provided a short video on WhatsApp guiding to the entrance. All provided equipment worked fine. We had few major concerns - No water was provided, or so we thought at obvious initial glance, however in later days we saw one container kept alongside cleaning utilities which we were not sure, hence chose not to use. No daily cleaning service or refreshing daily utilities was provided eventhough we stayed for 5 nights. The host said it will be a paid one, a free single cleaning service will be available after 1 week of stay. On the last day of check out, he asked us to dispose off the trash in a nearby public trash bin which we did, but this is a bit unusual at least for us. During the stay for 5 nights, the host did not s ask if any concern at least for courtesy. There were extra bedsheets on the cloth drying rack but with a warning note not to use them as they were meant for next guest and if disturbed will attract charges - with no place for us to use the rack for our daily purpose. Why keep those in the studio then? Could have kept in another storage. Other than that the location is close to the center and the view from the window is nice. Overall 3/5 stars, losing only for the service issues we had.

The bed was comfortable, but the bathroom was a bit cramped and there wasn't much space to open luggage. However, the location is great! We could easily walk around the city to see the church and market, and it was a short walk to the cable car up to Koktobe. The hotel is very easy to spot right on the main road, with plenty of food and coffee shops nearby and across the street. The breakfast had a good variety, although it did get repetitive since we stayed for 6 nights. They cleaned the room and changed the linens daily.

Facilities: Old facilities Cleanliness: Very good Environment: Excellent natural environment and decor Service: Average, inefficient

Excellent hotel. Hotel staff calm kind and welcoming quiet room in hotel clean just no words all was perfect location too excellent. Thank you for serving

This hotel is definitely one of the most affordable ones in the city, and it has a good location. There are a couple of restaurants on the ground floor, and a free breakfast buffet for guests. There is also a sauna and a hammam at the lower ground level. Overall, a good stay experience at this hotel.