Mountain View Hotels in Almaty

Booking the Qazaq Auyl Eco Hotel was the smartest decision we made when coming to Almaty! The breathtaking natural scenery, combined with a design that blends traditional Kazakh elements with Nordic minimalism, is simply stunning 🏔️✨. Our cabin featured huge floor-to-ceiling windows. Waking up each morning and drawing the curtains to reveal the magnificent snow-capped mountains was like stepping into a postcard-perfect scene. To our surprise, the room even came with a private sauna! After a day of skiing, a good sauna session was just what we needed to completely relax and rejuvenate ❤️🩹. And get this – the mini-bar in the room was complimentary and restocked daily. That's a truly generous touch!

We had great time at Tenir Eco. At first, im a bit worried as im unsure how to go up and bring luggages direct from airport since we arrived direct from istanbul trip. But actually its quite easy. The hotel arranged to bring luggages up to hotel with payment of 5000 tenge(from shymbulak station to hotel reception). U have a choice to bring it yourslef but mind you that it is quite slippery from combi 2 to reception. So if u want to enjoy the moment just ask the hotel to bring the luggage for u. The hotel will give QR code for cable car ride from Medeu station to combi 1-combi 2 and back down. If u want more can ask them to buy for you. Around 4000 tenge. The hospitality is amazing , they provided all the necessity. And fast action too. They fixed the netflix so we could enjoy our 2nights stay. And although -12celcius was a challenge but the room got quite nice heat ‘ and u can always heat urself in the bathroom sauna, even the floor was heated. So we never feel tortured with the weather. Bring some food for dinner if u dont want to spend time going down too much. And u can heat it in sauna as well🙈. Host (ingkar) was a very nice person. He gave us two nice cheesecakes since netflix took time to be fixed. We stayed in Room Tenir 10 which was the last end room with nice romantic vibe and view. There’s night skiing and the skiers sometimes stop and wave to us while we watch them pass by. We also hike to nearby mountain and enjoy the scenery. It is super cold during winter and like a dream come true stay for us. As per going back you can request them to bring down luggage as well with same 5000 tenge tilk symbulak station. The food at syn32 also yummy n good. Go try the blueberry mint tea with mountain view. Its amazing. U can ski in ski out from the room itself. Sunset is perfect as well. I will return again in future. Perfect stay in Shymbulak 3200m…. Never regret it. And may try the paragliding as well. Looks fun too!

The location is excellent, within walking distance to all major city attractions. The room was very spacious, almost a bit too empty; it would be even better if the soft furnishings had more design flair. The breakfast was incredibly rich and delicious, with large, sweet cherries and fresh fruit that started the day off perfectly. The front desk staff were also very responsible; although they didn't have extra bottled water at the front desk, they immediately notified housekeeping to bring some.

Overall, it was a good stay. The hotel has beautiful mountain views and a large, green property, although there aren’t enough walking paths throughout the grounds. The overall atmosphere still feels like the Soviet-era resort it once was, and that is reflected in the service as well. The restaurants are decent, but they’re overpriced, and it would be much more convenient if they had online menus. One downside is that guests are not allowed to use the spa after check-out.

The check in was smooth even though in the middle of night. The owner provided a short video on WhatsApp guiding to the entrance. All provided equipment worked fine. We had few major concerns - No water was provided, or so we thought at obvious initial glance, however in later days we saw one container kept alongside cleaning utilities which we were not sure, hence chose not to use. No daily cleaning service or refreshing daily utilities was provided eventhough we stayed for 5 nights. The host said it will be a paid one, a free single cleaning service will be available after 1 week of stay. On the last day of check out, he asked us to dispose off the trash in a nearby public trash bin which we did, but this is a bit unusual at least for us. During the stay for 5 nights, the host did not s ask if any concern at least for courtesy. There were extra bedsheets on the cloth drying rack but with a warning note not to use them as they were meant for next guest and if disturbed will attract charges - with no place for us to use the rack for our daily purpose. Why keep those in the studio then? Could have kept in another storage. Other than that the location is close to the center and the view from the window is nice. Overall 3/5 stars, losing only for the service issues we had.

The hotel is in a good location with spacious rooms. The level of service doesn't match the stated level. The bathroom is in terrible condition. The drain in the shower stall is clogged, and it's not fixed during cleaning. The shower faucet closes under its own weight, requiring a hand to hold it in place. You can shower in the bathtub, but the drain blocking valve is damaged, and the shutoff mechanism is broken. The valve is simply installed in the trap with blue tape 🤦🏻. The valve is difficult to remove, but it can be done. The faucet in the bathtub has no pressure, allowing for a good body wash, but washing your hair is extremely difficult. There's no ironing board or iron in the room; they are provided upon request, with a 20-30 minute wait. The ironing board is far from fresh, and a thin, multi-purpose cover is stretched over a dented metal frame, causing it to dangle in folds. There's no door lock (latch or chain), and the switch on the lock doesn't prevent hotel staff from accessing the room. Waking up to a service representative walking around the room is a real experience. I encountered this after the first night, and I've since put up a ”do not disturb” sign. If your room isn't cleaned in the morning, for any reason, it won't be cleaned that day without your reminder.

The room is good for one person. The bed was comfortable and the heating is decent. Wifi is fast enough for me to work. Daily housekeeping is great. The breakfast options are sufficient but their coffee machine keeps on running out of Chocolate, sometimes it just dispensed dark water. The location of the hotel is ideal. The staff can speak English and they helped me with some of my requests. I initially stayed for 4 nights andextended my stay for one night and my key card stopped working on the final day, they had to reactivate it. The daily breakfast was served in the ground floor restaurant which is quite dark and not ideal. Overall i had a pleasant stay, and would consider booking this hotel again when I return to Almaty.

Excellent hotel. Hotel staff calm kind and welcoming quiet room in hotel clean just no words all was perfect location too excellent. Thank you for serving

We stayed at this hotel again as we left our luggage there while we went on a 2D1N local trip. The receptionist was very friendly and welcoming and greeted us with a lovely smile. She was actually one of the first people we met in Almaty who made us feel so warmly welcomed. Compared to our previous stay, we found the room to be noticeably cleaner this time.

The place was only ok. First, they ask for a deposit when you arrive which does not make sense, we never get asked for deposits anywhere else. The room itself is not an apartment as advertised, does not have even a knife in the room (does not have plates, does not have anything to wash any dishes, no washing machine). They should not advertise themselves as apartments when its just a room they give. No blackout curtains like they say in the description. We also booked it because we thought we had a desk in the room (no desk but they agreed to give is a different room). No mountain view anywhere. They exaggerate what they offer. Also, breakfast was very poor, very greasy and very little option. Stayed there for 6 nights and they ran out of coffee on the 3rd day and did not get more after (we asked everyday and said yes to tomorrow but never happened). Staff does not speak english, some make no effort to translate either and we had to get the app ourselves to translate. Disappointed. Place also looks like low effort, tiles very cracked, no air vents in the bathroom (smells bad after a shower from all the water inside)