Spa hotels in Almaty

The hotel's location is excellent, not far from the Central Museum, and there are restaurants within walking distance. The rooms are relatively spacious, and the lobby has an old-fashioned charm. The occupancy rate wasn't particularly high during my holiday stay. With the new Marriott hotel opening, Almaty will surely have even more great hotel options in the future.

Given the facility's condition, it's comparable to a 200 CNY hotel in China, not worth the 600+ CNY. The room is very old, has a strong odor, and the bathroom is tiny. The front desk couldn't even exchange foreign currency for us. They even put in the wrong destination when calling a taxi for us. While it's relatively close to where we needed to be, about a 10-minute walk, it's full of uphill climbs and stairs, which is quite inconvenient.

Overall, it was a good stay. The hotel has beautiful mountain views and a large, green property, although there aren’t enough walking paths throughout the grounds. The overall atmosphere still feels like the Soviet-era resort it once was, and that is reflected in the service as well. The restaurants are decent, but they’re overpriced, and it would be much more convenient if they had online menus. One downside is that guests are not allowed to use the spa after check-out.

Facilities: Old facilities Cleanliness: Very good Environment: Excellent natural environment and decor Service: Average, inefficient

Perfect stay at the Novotel city centre, upon checking in Armand at reception noticed it was my daughter’s birthday few days ago so he gave my daughter & son as toy gift which was very sweet! The hotel has decent clean rooms & it’s in the perfect location, the Koke tobe cable carts are next door & Dostyk mall is a 15mins walk away. The hotel had a great breakfast spread with fresh pastries and a variety of food choices, lunch & dinner menu can be improved a little but still ok it just has a limited variety. Unfortunately, the pool & spa was under maintenance so was not open so we couldn’t use. Also thanks to Armand we got a late check out for both our rooms! A very nice jolly chap!

This is a lovely hotel with great charm and character in the centre of Almaty in a perfect location by parks and pedestrianised streets, cafes and restaurants. The breakfast is great. The deluxe room was wonderful but didnt have nice views. The standard single room was fine amd views better. Most of the staff were friendly and helpful but one or two could improve their customer service by being more relaxed and friendly

The hotel wasn't crowded and the room was spacious, so we had a comfortable stay. They promptly handled even our minor requests, and all the staff were friendly. All the food prepared for breakfast was excellent because the ingredients were fresh; the fruit was especially tasty, and the omelets were so good that we ordered them every morning.

The room was decent. The ambiance and service were both average.

Had a great stay! Staff was efficient and friendly. Booked the hostel room and it was very clean and spacious! Toilet and showers were working well. There is a fridge, microwave and communal area had sofas and was cozy. Location is really good too, near some shops and there was a supermarket/mall nearby. Really worth the price and would book again!

My stay at the Wyndham hotel was decent overall. The location was super convenient, making it easy to grab a bite or catch a taxi. The room itself was a bit small and felt cramped. The hotel facilities were noticeably old, with outdated furniture and appliances that weren't particularly well-maintained. However, there were some definite highlights. The breakfast spread was incredibly varied and tasty – I left feeling very satisfied. Plus, the hotel had a gym with all the basic equipment, which was great for a quick workout to unwind. Overall, its strengths are the excellent location, the wide breakfast selection, and the gym. But if you're bothered by small rooms and old facilities, you might want to consider other options.