4-Star Hotels in Vienna

Facilities: The room has air conditioning and a mini-fridge. Although there's no complimentary bottled water in the room, free drinking water is available in the hotel lobby. The room itself is very spacious and comfortable. The breakfast included omelets, which I was very happy with. Cleanliness: Housekeeping cleaned daily and replenished toiletries. Environment: It's close to the Renweg subway station, with the S7 line going directly to the airport. Trams 71 and 0 also go to the city center, making it quite convenient. Service: This hotel seems to host a lot of Chinese tour groups. During my stay, there were often student performance groups checking in, and I even saw flight crews from Air China and China Eastern. The front desk service was quite good.

The location seems a bit out of the way, but luckily, I'm used to long commutes in China. You need to take the light rail and then the subway to get downtown. The hotel service is decent; they lend universal adapters for free. The only catch is that you have to pay extra for a Danube River view from any room! European hotel rooms are all about the same size. There's a shopping mall downstairs, which is convenient for quick meals. Plus, there's a DM supermarket where you can buy daily necessities!

I've stayed at this hotel many times, but this visit wasn't smooth. I arrived at 11:30 PM, and even though there were only two people ahead of me, it took almost an hour to check in. The check-in process was incredibly cumbersome and inefficient. After finally getting to my room, I found there was no electricity. The front desk said the hotel was full, which led to another wait. I finally got a new room and settled in by 1:30 AM. This whole ordeal significantly lowered my opinion of the place. The location and value for money are what I value most about this hotel, but the front desk service and efficiency definitely need improvement. Also, I noticed that the kitchenette used to be well-stocked with cookware and utensils like pots and bowls, but now there are very few. If you want more, you have to pay 25 Euros to rent additional kitchenware.

The hotel’s location is brilliant, right by the river. A reasonable walk from all the main sites in the centre but also a short walk away from public transport (tram, subway) if you prefer. The airport bus is just across the bridge - was very convenient. The staff were super friendly and helpful, offering me coffee and answering any questions I had. I asked for a room on a higher floor, and got one on the 7th floor which had decent views of the city. The room itself was perfect size, not too small and was clean. The bed was very comfortable! Good value for a 4* - I would highly recommend :)

MOOONS Vienna is a stylish, modern hotel located just steps from the Vienna Main Railway Station (Hauptbahnhof), making it a brilliant, well-connected base for travelers. Known for its unique ”moon” theme, signature round windows, and high-quality amenities, it offers fantastic views, comfortable rooms, and a popular rooftop bar. It's ideal for transit-friendly travelers and those seeking a trendy, clean, and efficient stay in the Austrian capital.

★Overall Rating If I visit Vienna again, I would definitely stay at this hotel. I was truly impressed by both its excellent location and the outstanding service provided by the staff. ★Location The hotel is about a 5-minute walk from Stephansplatz, where many of Vienna’s major attractions are located. From the hotel, you can easily walk to famous sights such as St. Stephen’s Cathedral, St. Peter’s Church, the Vienna State Opera, and Hofburg Palace. In my opinion, it would be difficult to find a hotel with a better location than this. ★Room The room was very clean and well maintained. From my window, I had a view of the Donner Fountain, which was a lovely bonus. One minor issue was that the shower area could not be completely closed, so water often splashed onto the floor around the toilet and sink. In addition, the shampoo and hand soap dispensers were quite difficult to press, so you may prefer to bring your own toiletries. I’m not sure whether they came in through the open window, but I noticed around eight small insects in the room during my stay. ★Service The reception staff were extremely friendly and welcoming. Although I arrived about three hours before the official check-in time, they kindly allowed me to check in early and rest in my room. They also patiently explained how to get from the train station to the airport. One of the Asian housekeeping staff members greeted me warmly with a smile whenever we passed each other in the hallway. When I found insects in my room, a housekeeping staff member came to assist me. She kindly said, “If you have any problems, please don’t hesitate to call us anytime.” Her response was thoughtful and greatly appreciated. The hotel also provided complimentary treats in the room, including Manner wafers, Coca-Cola, and apple juice, which was a nice touch.

Lovely, quirky hotel in an excellent location. It's an easy walk into central Vienna, and sites like the Parliament, Rathaus and Leopold Museum are practically on the doorstep. Transport links around Vienna are excellent, with the U2 station almost within shouting distance. Staff speak excellent English, and are friendly and helpful. Comfortable, if smallish room, and well sound insulated. Only fault is the erratic WiFi. It often dropped, making streaming a frustrating experience. The onsite restaurant makes decent pizza at a good price - a decent option if you don't fancy going out.

Cleaning was not very good. During our stay the room wasn’t cleaned properly and cleaning staff took a personal item from the room. Asked the receptionist twice, but I didn’t get my item back. Except for issue above I was satisfied.

The hotel is very centrally located in Vienna. The atmosphere and the staff are perfect. I would especially like to mention these very nice and friendly employees: Mrs. Viktoria Mr. Fabian Mr. Alexej Mr. Leon Mr. Tobi. Thank you very much and we'll be back next time! Best wishes from Leipzig Alexander Beresan

It was a newly renovated and beautiful place to stay. It was self check in and initially you will need to use a credit card to enter the main foyer. Then you can use the machine to self check in. The place was clean and neat and there was a cleaner who came once to tidy up.