5-Star Hotels in Vienna

The Leo Grand Hotel is really hard to fault. I don't know why it is only a 4-star hotel, but it is a 5-star hotel from facilities to services. First of all, the location is great. You can walk to the commercial street and St. Stephen's Cathedral. Other attractions such as the Art Museum, the Golden Hall, and the Opera House are all within walking distance. In addition, the service is unlimited food and drink in the Mini Bar, including beer, water, various beverages, and bulls. You can also order more after drinking. There is also a welcome wine in each room, which is a bottle of delicious white wine. Very considerate. In addition, the room, decoration, design is very exquisite, and the room size is very suitable. I booked two rooms this time, and I asked the hotel to try to be next to each other. The hotel gave me two rooms, 31 and 32. I was surprised to find that they were not only next to each other, but also had a door, which gave us an independent space. If the outer door is closed, the doors of the two rooms inside can be left open, making it convenient to move around. Finally, let's talk about breakfast. Exquisite! Exquisite! Exquisite! It is a kind of enjoyment to serve it like afternoon tea and eat it in the hotel's artistic restaurant. In short, I would like to recommend this hotel to all my friends who come to Vienna. It is really good.

The location of the hotel is also very good, the facilities are also very good, and the restaurant on the first floor is also very good, but I chose the opera scenery and paid for it, but I can only see the trees in front of the hotel. Although I made a complaint, the hotel also made an opera I said it was a view, and I didn't say I wanted a high floor, so I said it was assigned like this. The opera view is covered with trees, but how is the opera view! ? And even if it's not a high floor, I thought it was good to see, so if I knew it, I would ask you to arrange a high floor. It almost ruined the anniversary. Please refer to those who want to see the opera view. The picture was taken in the room I stayed in. And the shower room was clean, but the sewer smelled bad. Just closed the door, it didn't smell, so I went over, but please refer to those who use the shower room.

This hotel exceeded my expectations. First, let me talk about the service, which I would say is exceptional. Our room was cleaned meticulously every day, with two services, one in the morning and one in the evening. The room itself was also very spacious, which is a pleasant surprise as European hotel rooms tend to be smaller; the size of this room was just perfect for me. Secondly, the location is absolutely fantastic, right in the city center, making it incredibly convenient to get to any attraction. Just a short walk to the right from the hotel entrance is the Golden Hall. They even thoughtfully provide umbrellas on rainy days. Thirdly, the hotel perfectly blends modern and classic styles. You'll find a very classical elevator in the lobby, but if you have luggage, there's a separate modern elevator available. Fourthly, the price of this hotel is also quite reasonable. The surrounding area offers convenient transportation, dining, and drinking options. If I ever have the chance to visit Vienna again, I will definitely stay at this hotel.

I stayed for 3 days, and the service mostly met my expectations. They helped with luggage, and the turndown service and daily room cleaning were all provided as they should be. The rooftop bar also offers a nice view. There's a gym and a pool downstairs too. Breakfast really depends on the main course you order; after a few days, I found the English breakfast and Eggs Benedict to be quite good. The room had high ceilings, and the view outside the window was also pleasant. Since it's right next to the City Park, it's very close to the station for the Airport Express (CAT) and places like the Musikverein (Golden Hall). From the hotel, you can reach Schönbrunn Palace, Belvedere Palace, or Hofburg Palace within 20 minutes by metro or tram. By the way, buying a city card that includes the airport pass is quite worthwhile (the hop-on hop-off bus didn't seem to have much purpose). Public transport is excellent; the metro and trams are very well-developed, and they run late, pretty much covering everything you'd need. The CAT goes directly from the airport to City Park in one stop, taking only 16 minutes.

Advantages: 1. The hotel is in a great location! It is right on Carinthia Street, and there is a shopping mall right outside. It is very convenient to go anywhere. 2. The room is very nice and quiet. The water pressure is very strong. There are a few problems: 1. The hotel address may be for people to walk to, and it is not possible to drive there. It is recommended that Ctrip add the address of the hotel, Naschmarkt No. 5, so that the car can reach it. 2. The breakfast is relatively simple, but it is better to have hot milk. 3. When checking in, you are required to pre-authorize 1 euro with your credit card. Although the money is immediately returned to the card when you check out, this method makes people uncomfortable. As we all know, credit card fraud is serious in Europe. Such pre-authorization makes customers very nervous. Next, I will worry about when it will be stolen. It is recommended to take other methods, such as cash deposit. 4. My room type requires 10 steps of stairs, which is really difficult for me who has a sprained waist and has to carry a 20-inch suitcase. But here I have to praise the hotel waiter. When I checked in, he helped my mother and I to send the luggage to the room, and also told us how to use various switches in the room. Thank you very much.

Pros: - The room was spacious, with a very high ceiling. - The interior was classically decorated. - The windows were well-insulated, so despite being next to the street, it wasn't noisy at night. Cons: - The furniture was old. Two days in a row, I found rivets from the furniture on the carpet, which could be dangerous if you accidentally stepped on them. One day, I noticed a leg missing from a stool. I notified the front desk, but when I returned to my room, I found that the maintenance staff had removed the desk and chair. - Breakfast was quite busy with tour groups. - At night, I could hear the pipes, the hinges of the sliding door and the room door, and the creaking of the wooden floor.

Melia Vienna Hotel is a symphony of luxury, nestled within the modern and dynamic DC Tower. The hotel stands as a testament to refined elegance, offering guests captivating views of Vienna and allowing them to immerse in a sanctuary of comfort and style. From the very first moment, the welcoming and diligent staff displayed a high level of professionalism and warmth, setting a hospitable tone that persisted throughout my stay. The check-in was efficient and cordial, indicative of the seamless service that is a hallmark of Melia Vienna. The accommodation was a masterpiece of comfort and sophisticated design, with plush bedding and cutting-edge amenities, creating an ambiance of tranquility and luxury. The meticulous cleanliness and upkeep of both the room and the communal areas spoke volumes about the hotel’s commitment to excellence. The gastronomic experience at Melia Vienna was a culinary delight, featuring a plethora of delectable dishes that embody the rich gastronomic heritage of Vienna while integrating flavors from around the world. The presentation was visually appealing, and the ambiance of the dining area was both elegant and relaxing, adding to the enjoyment of every meal. The hotel’s prime location is a boon, offering easy accessibility to the cultural treasures, business districts, and vibrant life of Vienna. The state-of-the-art fitness center and tranquil spa facilities provided the perfect antidote to the hustle and bustle of the city, ensuring a balanced and rejuvenating stay. To sum up, Melia Vienna Hotel is a jewel in Vienna’s hospitality scene, combining unparalleled service, luxurious accommodation, gourmet dining, and a superb location to provide a memorable and enriching experience for all guests seeking the charm and elegance of Vienna.

Overall, I was quite satisfied. There were bellhops to help with the luggage. Since I always took a taxi, I can't really comment on the exact location, but it seemed pretty close to the city center. The whole place had a classic, old-money vibe. The hairdryer wasn't great, but everything else was fine.

Personally, I found it rather average. From the window opposite my room, everyone could see everything clearly, and conversely, if I didn't draw my curtains during the day, others could see me too. Upon entering, there was a sticky mess on the bar that had stuck to my room key. I contacted Ctrip customer service, and they assisted in cleaning it again. Later that evening, the hotel, probably trying to make up for my bad impression, sent me two pillowcases embroidered with my initials and a bottle of Austrian sparkling wine. Unfortunately, I had a cold and didn't touch them. I could only take the pillowcase with me because of the name on it. Those things aside, what I found most unbearable was the dim lighting in the bathroom, which was very unfriendly to women. The rooftop restaurant, however, deserves five stars!

The service and the room setting are good. Although they arrange the room that is the last room. They help me to pick luggage before checking in and after checking out! The bathroom is fine. But you need to get how to have a shower more easily. The bed is comfortable. The breakfast is the best. Finally, the reception always helped me to charge my mobile phone and power bank batteries. The reception cares my safety and help me to confirm the car picked me correct or not. Well done. Safe trip!