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9.3/10
Great
AAnonymous UserThe hotel is in a great location accessible by tram. As a Gold Elite member, I also received a complimentary upgrade from the base room to a junior suite as well as other welcome gifts. Breakfast was served à la carte, and the amenities were great.
One small critique is that reception and guest services were often too busy to answer calls, requiring us to go down to the lobby for assistance. But overall, we had a very delightful and comfortable stay.
Hotel near Vienna City Centre, Vienna 87.9% of visitors choose this area
Price per night from:CAD 940
9.2/10
Great
VVincent ValeranFrom the moment you step into the Philippe Starck–designed lobby, the hotel feels less like a place to stay and more like an immersive experience. The design is daring yet refined, blending contemporary art, dramatic lighting, and panoramic city views in a way that feels uniquely Viennese and unmistakably SO/.
The rooms are stunning: sleek, spacious, and thoughtfully designed with floor-to-ceiling windows that frame Vienna like a living postcard. The beds are exceptionally comfortable, the bathrooms feel spa-like, and every detail—from the lighting controls to the curated minibar—speaks to both style and functionality.
Service is where SO/ Vienna truly shines. The staff are warm, intuitive, and genuinely eager to elevate your stay, striking the perfect balance between professionalism and personal care - A couple of named stays in mind : Claudia, Dally, etc…
Whether it’s a restaurant recommendation, a special request, or simply a welcoming smile, everything is handled with ease and grace.
The location is ideal—steps from the Danube Canal and within easy reach of the historic city center—making it perfect for both exploring Vienna and retreating into a chic urban sanctuary. And the rooftop restaurant and bar? Absolutely unforgettable. The views over the city, especially at sunset, combined with excellent cuisine and cocktails, create a highlight you’ll be talking about long after you leave.
SO/ Vienna is not just a hotel; it’s a statement. Perfect for travelers who appreciate design, comfort, and a touch of the extraordinary. I wouldn’t hesitate to return—and to recommend it wholeheartedly.
Hotel near Vienna City Centre, Vienna 87.9% of visitors choose this area
Price per night from:CAD 201
9.0/10
Great
GGuest UserNice room! Good views and perfectly clean, with quality services. By the way, 57 lounge really deserves a look, the perfect place to see the whole wien.
AAnonymous UserThe tap water is clean.
I stayed at the Moons hotel during my trip to Vienna and was absolutely delighted! I'd like to share my experience.
**What I particularly liked:**
- **Location.** The hotel is conveniently located – major attractions are within walking distance or a short public transport ride away. There are cafes and shops nearby, which is very handy.
- **Cleanliness and comfort.** The rooms are impeccably clean, and the bed linen and towels are always fresh. The interior is modern and well-designed – you can feel the care taken for guests' comfort.
- **Service.** The staff is incredibly friendly and responsive. They answer any questions quickly, help with organizing excursions, and provide city recommendations.
- **Tap water.** I especially want to highlight the water quality – it's absolutely clean, with no strange smells or tastes. You can safely drink it straight from the tap, which was a big plus for me.
- **Breakfast.** The morning meal was delightful with its variety: fresh fruits, pastries, cheeses, cold cuts, hot dishes – there's plenty to choose from.
**Conclusion:** The Moons hotel offers an excellent combination of comfort, service, and a great location. I recommend it for both leisure and business trips. I will definitely stay here again on my next visit to Vienna!
77867****I booked a family room for 4 people, 2 adults and 2 children. They don't allow an additional child. The location is very close to the main train station, and you can also walk to Belvedere Palace. There's a bus stop near Belvedere Palace that's much more convenient than taking the subway, as it goes directly to all the popular attractions in the Old Town, like the Musikverein, Karlskirche, Hofburg, museums, and City Hall… I only discovered this on the day we left! 😅 I bought a 48-hour transport pass, which felt like a better deal than the City Card, as the latter mainly offers discounts on attractions that you might not even use. With the transport pass, taking the train from the main station to the airport only costs 2.2 euros (half price for children). It takes 16 minutes to get to the airport, and even without the pass, it's not expensive – if I remember correctly, it's 2.9 euros. The hotel offers almost no service; it's mainly self-service. Housekeeping is supposedly every four days. Since we only stayed for 2 nights, it was acceptable, but I imagine it would be a bit uncomfortable for a longer stay.
GGuest UserClean, warm room, very good and varied breakfast. Very good room service, good food at room service but a little expensive. I had only one problem but it was quickly resolved at the reception, the room had an unpleasant smell but it was changed immediately by the receptionist. The new room was very good. One inconvenience is the parking which is very expensive and I don't know why I paid for 7 days and the accommodation was only 4 nights so five days. I received a discount from the hotel for parking but the parking is still expensive. There is no parking in the hotel area so the only parking available is the one in the hotel's basement garage. It would have been a 10 if I had been charged for the 5 days and 4 nights for parking instead of 7 days and 6 nights.
MMohammed SharoonWe stayed in a studio at lyf Schönbrunn Vienna and had a great experience. The studio was modern, clean and thoughtfully designed, making very good use of the space.
The room felt comfortable and practical, with everything we needed for our stay. The overall atmosphere of the hotel is fresh and relaxed, and it’s a nice place to come back to after exploring the city.
The location near Schönbrunn is convenient, with good public transport connections, making it easy to get around Vienna. Overall, a great choice for a comfortable and stylish stay we would definitely consider staying here again.
MM632028****Everything was perfect, the room was clean, and the facilities and environment were superb. All the staff were friendly, especially Katharina at the front desk who was very professional, friendly, and patient. All the staff in the executive lounge were also excellent, especially the older gentleman who treated guests like family.
AAnonymous UserIt was close to the station and easy to walk around, even in the early morning and at night as it wasn't too dark. There was a Christmas market nearby 🎅
The bed was a loft type, so climbing up to the second floor was a bit of a struggle, but the toilet and shower were in a separate room and very clean.
It's directly accessible from the airport, so I recommend staying there on days when you're going to or from the airport.
There was a deposit listed, but it wasn't charged.
You can leave your luggage before check-in, and I was a little worried when they let me into a room with the door left open, but it was properly locked when I checked in, and there was a system in place to unlock it by asking the hotel staff.
VVerified Member🏨🚇🥐🧼🏙️ I think the hotel is in a very well-connected area. It’s about a 20-minute walk from the main bus and train terminal and just a short metro ride into Old Town for all your sightseeing needs.
The room was spacious with solid housekeeping and a clean, well-kept bathroom. No complaints regarding cleanliness — everything was taken care of. One thing to note is that the hotel is massive. We were given the very last room at the end of a long corridor, which meant it took nearly five minutes to walk to the elevator. So when you check in, I recommend asking for a room closer to the elevator, otherwise it can be a bit of a hassle going back and forth.
Something that left a bad taste was only being told at checkout that breakfast would be charged as an extra. My honest tip is that if you do decide to have breakfast, just don’t mention it. With the number of guests they manage, it’s unlikely they’ll track who actually showed up at the buffet. The breakfast itself was average — your typical hotel spread. The eggs tasted a bit off, but I made it work with multiple cappuccinos from the machine, plus some sausages and toast to fill up.
Overall, nothing fancy, but probably great value considering how expensive Vienna can be. Most importantly, the hotel is very well connected to public transit, with a metro station just a five-minute walk away. That line has frequent trains to and from Old Town, which made sightseeing super convenient.
I’ll probably stay here again, though I don’t think the breakfast is worth the price, and I do wish they had been more upfront about the cost from the beginning.
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