4-Star Hotels in Haikou

Haikou Qianna Hotel was an amazing experience! The room was spotless, and the bathtub and smart toilet were super comfortable to use. The environment was quiet and stylish. The front desk staff were incredibly warm and attentive. My entire stay was fantastic, and I'll definitely choose this place again next time I'm in Haikou!

The hotel service was excellent, and I had a great experience! The front desk was managed by several young, beautiful, and very responsible, enthusiastic, and diligent ladies! I'm someone who prefers quiet, and after looking at a few hotels, I just couldn't find a room I liked. However, this hotel was very patient and meticulous in showing me different rooms! I have to commend the front desk manager's professional management! They helped me choose a suitable room that was very quiet! Although there's construction downstairs, the louder noises only happen in the afternoon. I didn't experience any during my two-day stay, so I have to be objective. The room was also very clean! Housekeeping even had someone personally go over everything with a lint roller, which was very thoughtful! I will definitely be back!

I stayed at Novotel Haikou West Coast for 6d5n. There are a few ways to travel from Haikou Meilan Airport to the hotel. The most convenient option is definitely taking Didi. The ride usually takes around 40–50 minutes depending on traffic, and the total fare is approximately RMB 70+. Another option is taking the railway. You would first need to buy a railway ticket to Haikou Railway Station, which costs around RMB 10 and wait for the departure time. After arriving at Haikou Railway Station, you will have to take Didi to the hotel for around RMB 15. There are also buses available, although I did not personally try this option during my trip. The hotel provides free laundry facilities including washing machines, dryers, detergent, and even disinfectant for laundry use. Everything worked properly and the dryer actually dried the clothes well, which was very convenient for travellers. The room was spacious and comfortable. The pillow and bed were cozy, the air-conditioning worked very well, and the room felt warm and relaxing. Daily housekeeping replenished 2 bottles of mineral water and 3 complimentary beverages (sparkling water, Coke, and milk), which was a nice touch. The staff were also accommodating. They allowed me to extend my checkout by 2 hours, which normal check out timing is at 12pm. (additional late checkout charges at rmb40/hr). I am staying at level 4 (total there are 5 levels). I was lucky enough to get a room on the same floor as the gym and laundry area, which made everything very convenient. In terms of location, I think it depends on the purpose of your stay. If your main plan is visiting attractions in the city area every day, this may not be the most convenient option as travelling usually takes around 30–40 minutes by car and each trip can cost around RMB 30+ – 40+ depending on traffic. However, if you are looking for a relaxing hotel stay near the west coast area, this hotel is actually a very good choice. One thing to note is that there are not many eateries nearby. The nearest convenient shopping mall area is called Yuanda (well known one), where you can find restaurants, supermarkets, and snacks. You can take didi there at Rmb 5 to 10 or you can walk there also, but I dont suggest. The only downside for me was that I occasionally noticed cigarette smoke smell in some common areas, and there was a slight dried seafood/damp smell when I return to my room after a day, which may be related to the coastal location but there is a ventilation in the room . Overall, I had a pleasant stay at this hotel. *Sorry for the photo quality. I only recorded videos of the room during my stay, so these are screenshots taken from the videos.

Facilities: The hotel is very new and has all the necessary amenities. There's a washing machine, gym, and restaurant. The environment is excellent, tastefully decorated in a vintage and Nanyang style. The bedding is very comfortable; the mattress is just right, not too soft or too hard. Each bed comes with two types of pillows, so guests who prefer either soft or firm pillows will find one that suits them – that's a huge plus! The 4th-floor restaurant also serves great food, making it possible to spend the entire day at the hotel without needing to go out. Cleanliness: All tables in the room, including those in the bathroom, were very clean. Service: The front desk staff wasn't overly enthusiastic, but they did handle everything I needed them to, so it was fine. The airport transfer driver was nice and quite chatty. Airport pick-up/drop-off service: Having the airport transfer service was truly hassle-free, and the vehicles provided were new and comfortable.

The hotel's location and environment are excellent. Right across the street is a large shopping mall, which is super convenient. I really loved the decor and facilities. The room was spacious, on a high floor with large windows, offering great natural light and a fantastic view. My first impression upon entering was wonderful. The room was clean and comfortable, just like in the pictures. The 'super large bed' really *was* super large, haha! You could practically roll around on it, perfect for our family of four. The room amenities were comprehensive, including an AI voice assistant, a bathtub, and a smart toilet, which the kids especially enjoyed. If you're looking for a comfortable stay while visiting Haikou, I highly recommend this place.

This hotel is one of the few with hot springs in the city center. It's an older property, which is why it has the hot springs, so some facilities are a bit dated, but it's very well-managed. The air conditioning was on in the room constantly, so there was no musty smell. The bedding was good and clean. The mattress was comfortable, just the right firmness. I have to commend the front desk staff during check-in. They lent me an umbrella even before I had completed my booking, which really touched me with their trust. During check-out, a young lady told me to buy my airport shuttle ticket from a machine (later, an older staff member saw my booking and gave me a shuttle ticket). It seems their training could be improved in this area.

Convenient location with quiet rooms perfect for resting and working. The cleanliness is excellent, making it a top choice for business travel. Fantastic location, making it easy to get around for appointments. The rooms are clean and minimalistic, and the service is professional and attentive.

The service was excellent, and check-in was very fast. We were traveling with two kids, and the front desk thoughtfully upgraded our room. The hotel also provided bed rails, so we didn't have to worry about the children falling off the bed at night. The price included breakfast, lunch, afternoon tea, and a late-night snack, so we basically never went hungry all day. There's also a swimming pool on the top floor, which the kids loved. When we went, they were just cleaning the pool, and the water was freshly refilled and very clean. We'll definitely come back again.

A very nice hotel. They provided a welcome gift of Hainan local snacks, and a small gift upon check-out. The room had a river view, with a beautiful scene. The bathroom also had complimentary nail clippers and ear picks.

This stay was a very pleasant experience. The location is excellent, close to Xiuying Port. The community environment is beautiful, with lots of greenery. The receptionist was quick to process the check-in and provided excellent service. The upgrade to a sea view room offered a stunning nighttime view. It was great value for money!