Haikou Hotels with Wifi

This hotel truly deserves a long review from me! It's a definite five-star stay, and I give those stars wholeheartedly. The check-in experience was flawless; from the moment I stepped into the lobby, I felt pampered. But what touched me the most was the service from our butler, Hailey – no exaggeration, she's the most thoughtful and meticulous butler I've encountered in all my hotel stays. Upon checking in, Hailey brought us a welcome fruit tea and proactively arranged for us to have a quieter room type. The room was already prepared with welcome fruits, and even Hainan's special young coconut, which was incredibly considerate. We casually mentioned that the pillows were a bit high, and by the time we returned to the room a second time, buckwheat pillows and memory foam pillows were already there for us to choose from. It truly made us feel at ease, like family. Throughout our stay, Hailey consistently remembered our preferences – I love Americano, and she would have it prepared for me every morning while I had breakfast; my husband enjoys taking baths in the evening, and she would always provide extra mineral water and bath salts daily. These details might seem insignificant, but it's precisely these small acts of 'remembering you' that transformed an ordinary trip into something extraordinarily warm. Today, as we checked out, Hailey specifically double-checked our bill in advance and prepared drinking water for our journey. When we drove away, she escorted us all the way to the parking lot, opened the car door for me, placed our luggage, and stood outside the car, smiling and waving goodbye as we drove out of the gate. That sincerity wasn't just procedural politeness; it was genuine, heartfelt warmth. In summary, excellent facilities, a great location, and outstanding service. I will definitely choose this hotel again when I return. Highly recommend it to anyone who appreciates attention to service details!

I stayed at Novotel Haikou West Coast for 6d5n. There are a few ways to travel from Haikou Meilan Airport to the hotel. The most convenient option is definitely taking Didi. The ride usually takes around 40–50 minutes depending on traffic, and the total fare is approximately RMB 70+. Another option is taking the railway. You would first need to buy a railway ticket to Haikou Railway Station, which costs around RMB 10 and wait for the departure time. After arriving at Haikou Railway Station, you will have to take Didi to the hotel for around RMB 15. There are also buses available, although I did not personally try this option during my trip. The hotel provides free laundry facilities including washing machines, dryers, detergent, and even disinfectant for laundry use. Everything worked properly and the dryer actually dried the clothes well, which was very convenient for travellers. The room was spacious and comfortable. The pillow and bed were cozy, the air-conditioning worked very well, and the room felt warm and relaxing. Daily housekeeping replenished 2 bottles of mineral water and 3 complimentary beverages (sparkling water, Coke, and milk), which was a nice touch. The staff were also accommodating. They allowed me to extend my checkout by 2 hours, which normal check out timing is at 12pm. (additional late checkout charges at rmb40/hr). I am staying at level 4 (total there are 5 levels). I was lucky enough to get a room on the same floor as the gym and laundry area, which made everything very convenient. In terms of location, I think it depends on the purpose of your stay. If your main plan is visiting attractions in the city area every day, this may not be the most convenient option as travelling usually takes around 30–40 minutes by car and each trip can cost around RMB 30+ – 40+ depending on traffic. However, if you are looking for a relaxing hotel stay near the west coast area, this hotel is actually a very good choice. One thing to note is that there are not many eateries nearby. The nearest convenient shopping mall area is called Yuanda (well known one), where you can find restaurants, supermarkets, and snacks. You can take didi there at Rmb 5 to 10 or you can walk there also, but I dont suggest. The only downside for me was that I occasionally noticed cigarette smoke smell in some common areas, and there was a slight dried seafood/damp smell when I return to my room after a day, which may be related to the coastal location but there is a ventilation in the room . Overall, I had a pleasant stay at this hotel. *Sorry for the photo quality. I only recorded videos of the room during my stay, so these are screenshots taken from the videos.

This was my first time here, and it left a fantastic impression. The lobby is on the 35th floor with stunning views, offering a glimpse of both the cityscape and the ocean. Checking in while enjoying such a gorgeous view was a treat. The front desk staff were efficient and professional, making the check-in process quick. A special thank you to the young lady in the executive lounge who had already arranged a spacious room for me before I even arrived. The orange accents in the room are so lovely! She even messaged me in advance about Haikou's weather and reminded me to bring rain gear, which was so heartwarming. The service and environment both deserve a full 5 stars. I'll definitely look for this same young lady when I visit again next time.

Located 5mins into Qilou Old Street where you can have a variety of local food, drinks, local shopping. Getting around in DiDi car rides is easy. Hotel room simple for stay. Clean and appropriate toiletries. No minibar fridge and television. However desktop computer, keyboard, mouse and headset available in the room (as specified as gaming & sleeping room. Hotel staff very friendly and helpful.

Facilities: The hotel is very new and has all the necessary amenities. There's a washing machine, gym, and restaurant. The environment is excellent, tastefully decorated in a vintage and Nanyang style. The bedding is very comfortable; the mattress is just right, not too soft or too hard. Each bed comes with two types of pillows, so guests who prefer either soft or firm pillows will find one that suits them – that's a huge plus! The 4th-floor restaurant also serves great food, making it possible to spend the entire day at the hotel without needing to go out. Cleanliness: All tables in the room, including those in the bathroom, were very clean. Service: The front desk staff wasn't overly enthusiastic, but they did handle everything I needed them to, so it was fine. The airport transfer driver was nice and quite chatty. Airport pick-up/drop-off service: Having the airport transfer service was truly hassle-free, and the vehicles provided were new and comfortable.

The room was clean and the service was excellent. The facilities were complete, with a washing machine and dryer. The front desk lady even helped keep an eye on my laundry, which was a very nice gesture. Overall, I had a good experience.

This is an established hotel with a great view, directly facing the golf course greens. The service is excellent, and the water park is well-managed; you can freely enjoy activities like paddleboarding. Many hot spring pools are also open, and the gardens are beautifully maintained. Dinner at the hotel's Chinese restaurant, Yaoyue Ting, was quite good. We also tried the mooncakes provided by the hotel today, and they were delicious.

My top choice every time I visit Haikou! The location is superb, right in the city center, making it incredibly convenient for dining and ordering delivery. The rooms come with private hot springs, which are simply impeccable – a godsend for hot spring lovers. They even provide bath sachets now, so the service keeps getting better! I ordered delivery a few times, and the robots delivered it super fast, surprisingly quick! The nearby market is also great for browsing; I always buy some fruits and vegetables to take home. It's so convenient, especially since I'm in China! Today was my first time using the airport shuttle, and they even offered free bus tickets – absolutely perfect! Watching the sea, drinking coconut water, enjoying some old dad's tea, and soaking in the hot springs – a Haikou vacation is truly delightful.

Staying at the Sheraton Haikou was such a relaxing island getaway. Located on the West Coast, the hotel boasts vast Nanyang-style coconut groves with pathways leading directly to the beach—you can step onto the sand and look out at the sea without even crossing the street. The ocean-view room we stayed in offered an expansive vista, with a balcony facing the sea directly, and plenty of space inside. The hotel amenities are extensive: outdoor pools, a kids' play area, and even a rare geothermal hot spring. Playing in the water during the day and soaking in the hot spring at twilight made for a wonderfully comfortable pace. Breakfast offered a diverse selection, featuring quite a few local Hainan flavors. The staff were friendly, and the check-in process was efficient.

This was my third stay with this brand. The room was decent, though the bathroom had a slight odor. My elderly family member was staying in a separate room, and initially, our rooms were assigned quite far apart. The front desk immediately called us to offer a room change, which was very helpful. The young lady at the front desk provided excellent service. Even though it was busy, and the elevator was undergoing maintenance (causing a crowd at the front desk with some people complaining), the staff worked hard to resolve issues and greet everyone warmly. Their efforts are definitely commendable.