Haikou Hotels with Wifi

This hotel truly deserves a long review from me! It's a definite five-star stay, and I give those stars wholeheartedly. The check-in experience was flawless; from the moment I stepped into the lobby, I felt pampered. But what touched me the most was the service from our butler, Hailey – no exaggeration, she's the most thoughtful and meticulous butler I've encountered in all my hotel stays. Upon checking in, Hailey brought us a welcome fruit tea and proactively arranged for us to have a quieter room type. The room was already prepared with welcome fruits, and even Hainan's special young coconut, which was incredibly considerate. We casually mentioned that the pillows were a bit high, and by the time we returned to the room a second time, buckwheat pillows and memory foam pillows were already there for us to choose from. It truly made us feel at ease, like family. Throughout our stay, Hailey consistently remembered our preferences – I love Americano, and she would have it prepared for me every morning while I had breakfast; my husband enjoys taking baths in the evening, and she would always provide extra mineral water and bath salts daily. These details might seem insignificant, but it's precisely these small acts of 'remembering you' that transformed an ordinary trip into something extraordinarily warm. Today, as we checked out, Hailey specifically double-checked our bill in advance and prepared drinking water for our journey. When we drove away, she escorted us all the way to the parking lot, opened the car door for me, placed our luggage, and stood outside the car, smiling and waving goodbye as we drove out of the gate. That sincerity wasn't just procedural politeness; it was genuine, heartfelt warmth. In summary, excellent facilities, a great location, and outstanding service. I will definitely choose this hotel again when I return. Highly recommend it to anyone who appreciates attention to service details!

I stayed at Novotel Haikou West Coast for 6d5n. There are a few ways to travel from Haikou Meilan Airport to the hotel. The most convenient option is definitely taking Didi. The ride usually takes around 40–50 minutes depending on traffic, and the total fare is approximately RMB 70+. Another option is taking the railway. You would first need to buy a railway ticket to Haikou Railway Station, which costs around RMB 10 and wait for the departure time. After arriving at Haikou Railway Station, you will have to take Didi to the hotel for around RMB 15. There are also buses available, although I did not personally try this option during my trip. The hotel provides free laundry facilities including washing machines, dryers, detergent, and even disinfectant for laundry use. Everything worked properly and the dryer actually dried the clothes well, which was very convenient for travellers. The room was spacious and comfortable. The pillow and bed were cozy, the air-conditioning worked very well, and the room felt warm and relaxing. Daily housekeeping replenished 2 bottles of mineral water and 3 complimentary beverages (sparkling water, Coke, and milk), which was a nice touch. The staff were also accommodating. They allowed me to extend my checkout by 2 hours, which normal check out timing is at 12pm. (additional late checkout charges at rmb40/hr). I am staying at level 4 (total there are 5 levels). I was lucky enough to get a room on the same floor as the gym and laundry area, which made everything very convenient. In terms of location, I think it depends on the purpose of your stay. If your main plan is visiting attractions in the city area every day, this may not be the most convenient option as travelling usually takes around 30–40 minutes by car and each trip can cost around RMB 30+ – 40+ depending on traffic. However, if you are looking for a relaxing hotel stay near the west coast area, this hotel is actually a very good choice. One thing to note is that there are not many eateries nearby. The nearest convenient shopping mall area is called Yuanda (well known one), where you can find restaurants, supermarkets, and snacks. You can take didi there at Rmb 5 to 10 or you can walk there also, but I dont suggest. The only downside for me was that I occasionally noticed cigarette smoke smell in some common areas, and there was a slight dried seafood/damp smell when I return to my room after a day, which may be related to the coastal location but there is a ventilation in the room . Overall, I had a pleasant stay at this hotel. *Sorry for the photo quality. I only recorded videos of the room during my stay, so these are screenshots taken from the videos.

The hotel design has a very French aesthetic. The room gets great natural light, offers expansive views, and the hotel overall feels very new and modern. The robot delivery service for food is incredibly convenient, perfect for those who want to stay in and relax without leaving the hotel. It's not far from Haikou Clock Tower, and a 30-minute taxi ride will get you to the Old Town, which is very pleasant to explore.

The hotel is in an excellent location, right by Qilou Old Street, making it very convenient for transportation. It's quiet despite being in a bustling area. The room was newly renovated, very clean, and well-equipped. The front desk even upgraded my room for free during my stay. It was a great experience.

Facilities: The hotel is very new and has all the necessary amenities. There's a washing machine, gym, and restaurant. The environment is excellent, tastefully decorated in a vintage and Nanyang style. The bedding is very comfortable; the mattress is just right, not too soft or too hard. Each bed comes with two types of pillows, so guests who prefer either soft or firm pillows will find one that suits them – that's a huge plus! The 4th-floor restaurant also serves great food, making it possible to spend the entire day at the hotel without needing to go out. Cleanliness: All tables in the room, including those in the bathroom, were very clean. Service: The front desk staff wasn't overly enthusiastic, but they did handle everything I needed them to, so it was fine. The airport transfer driver was nice and quite chatty. Airport pick-up/drop-off service: Having the airport transfer service was truly hassle-free, and the vehicles provided were new and comfortable.

The room was clean and the service was excellent. The facilities were complete, with a washing machine and dryer. The front desk lady even helped keep an eye on my laundry, which was a very nice gesture. Overall, I had a good experience.

Today is our second day here, and we chose a package with breakfast and hot springs. We even got mooncakes! We played golf during the day and relaxed in the hot springs at night – it was so peaceful and quiet. The breakfast spread was also excellent. Maybe it's the off-season since school just started, but there weren't many guests. After playing golf, the front desk lady recognized us right away, which was a wonderful feeling. Haha, it felt just like coming home. We'll definitely be back to stay and play golf here again.

This hotel is one of the few with hot springs in the city center. It's an older property, which is why it has the hot springs, so some facilities are a bit dated, but it's very well-managed. The air conditioning was on in the room constantly, so there was no musty smell. The bedding was good and clean. The mattress was comfortable, just the right firmness. I have to commend the front desk staff during check-in. They lent me an umbrella even before I had completed my booking, which really touched me with their trust. During check-out, a young lady told me to buy my airport shuttle ticket from a machine (later, an older staff member saw my booking and gave me a shuttle ticket). It seems their training could be improved in this area.

My stay at Sheraton Haikou was absolutely fantastic. The room was clean and tidy, and the environment was quiet and comfortable. I especially want to commend Butler Coco – she was incredibly warm, attentive, and easy to communicate with, taking care of every detail, big or small. The breakfast was excellent too. I felt safe and relaxed throughout my entire stay. When I left, Coco even prepared a parting gift and helped me with my luggage to the car. The whole experience was wonderful and definitely worth five stars. I'll prioritize staying here again next time I'm in Haikou! ⭐⭐⭐⭐⭐

Hotel has 6 floors with 1 lift. Average size room. Big windows, Queen bed with 2 pillows, 2 bedside tables. 1 round table with chair. Std amenities with paper cups. Laundry has 1 washer and 1 dryer. Separate bath/toilet, bath, face towels. Floor towel mat. Small area but OK. Water flow out and wet toilet area although separated. No rain shower. Big slippers. Adequate hangers and hooks. Power sockets not well placed. Good location opposite People's Park. Buses to everywhere including railway station and airport. Plenty of food stalls, restaurants, convenience stores, shopping malls nearby. Very popular hotel. Breakfast simple but good.