Hot Spring Hotels in Haikou

Warm and friendly staff, Emily was very helpful-giving great suggestions and information. The hotel is clean and very quiet. Very comfortable beds, good size room. Restaurants nearby, short did ride to shopping malls. The pool is large and very clean. Highly recommend staying here

This summer, I took my family and kids on a trip along the eastern coast of Hainan, starting from Beijing. Our first stop was Haikou. After comparing several hotels, we chose Pullman. We initially planned to visit Qilou Old Street, but due to the rain, we drove directly from the airport to the hotel with our rental car. The front desk staff were warm, polite, and answered all our questions. Although the hotel's exterior and room facilities aren't brand new, the river view from the window was beautiful, and the courtyard was lush green. Eating breakfast while surrounded by the tropical greenery was very pleasant. The buffet breakfast offered a wide variety of dishes and drinks, all to our liking. While not perfect, I would still consider staying at the Pullman again on my next visit to Haikou.

The facilities are decent, but I'm deducting points for two things. First, as shown in picture 1, a staff member told me I needed a swimming cap after I got into the pool, which I completely understand. I immediately left the main pool and played with my child in the kiddie pool. However, half an hour later, a group of people arrived, and two men among them were happily playing in the pool without swimming caps. The staff member was right there but didn't say anything. What's the deal? Double standards? Second, after checking out and about to get into my booked Didi, the front desk stopped me, saying my room payment had been mysteriously refunded and I needed to pay again. Although their attitude was good, why did it take three days, and they only noticed it when I was checking out? Luckily, my Didi driver was very nice and patiently waited a few minutes.

We stayed here twice. The pool and hot spring are always well kept. The foot fish pool was recently restocked. The spring water is used for all the hotel rooms. It is better than the water at the spring by Holiday Beach. The breakfast buffet is well worth adding on the room. The 凉拌 dishes are excellent, the salad is fresh, they serve very fresh 内蒙古牛奶 Inner Mongolian Milk that is excellent. I did feel the restaurant was also good. We feel the quality bar at this hotel is good. The surroundings are peaceful. There are bicycles and scooters to rent. You can walk to the beach easily.

This hotel is the best hotel I have ever stayed in this trip. It is located in the tropical rain forest, quite quiet, well equipped and has natural hot springs. It is very convenient for people who drive, there is a dedicated parking lot, the boss is quite easy-going, the pool is a special project of the hotel, absolutely recommended!