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Posted on Aug 18, 2026|Deluxe Queen Room
Guest UserThis hotel truly deserves a long review from me! It's a definite five-star stay, and I give those stars wholeheartedly. The check-in experience was flawless; from the moment I stepped into the lobby, I felt pampered. But what touched me the most was the service from our butler, Hailey – no exaggeration, she's the most thoughtful and meticulous butler I've encountered in all my hotel stays.
Upon checking in, Hailey brought us a welcome fruit tea and proactively arranged for us to have a quieter room type. The room was already prepared with welcome fruits, and even Hainan's special young coconut, which was incredibly considerate. We casually mentioned that the pillows were a bit high, and by the time we returned to the room a second time, buckwheat pillows and memory foam pillows were already there for us to choose from. It truly made us feel at ease, like family.
Throughout our stay, Hailey consistently remembered our preferences – I love Americano, and she would have it prepared for me every morning while I had breakfast; my husband enjoys taking baths in the evening, and she would always provide extra mineral water and bath salts daily. These details might seem insignificant, but it's precisely these small acts of 'remembering you' that transformed an ordinary trip into something extraordinarily warm.
Today, as we checked out, Hailey specifically double-checked our bill in advance and prepared drinking water for our journey. When we drove away, she escorted us all the way to the parking lot, opened the car door for me, placed our luggage, and stood outside the car, smiling and waving goodbye as we drove out of the gate. That sincerity wasn't just procedural politeness; it was genuine, heartfelt warmth.
In summary, excellent facilities, a great location, and outstanding service. I will definitely choose this hotel again when I return. Highly recommend it to anyone who appreciates attention to service details!
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Price per night from:€74
Posted on May 23, 2026
Anonymous UserThe room was spacious and quiet, with excellent air conditioning. The mini-bar had a great selection of new items, all complimentary, and there was even a delivery robot for room service. The price was incredibly good, offering fantastic value for money! If you're on a business trip nearby or heading to the duty-free shop, I highly recommend staying here. It's superb!
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Price per night from:€47
Posted on Sep 8, 2026|Superior Room with 1 Kingsize Bed
MaoyejiaThis hotel truly exceeded my expectations, in a really big way! While the facilities might be a bit older, leaning towards a 10-year-old style, I personally love that grand, prosperous feeling from that era. A special shout-out to the staff at the Haikou Guest House – they are incredibly enthusiastic. This morning at breakfast, I casually mentioned that it would be even better if they had coconuts. By the time I finished breakfast and went upstairs, they actually delivered a fresh coconut to my room! That was such a delightful surprise! 💕
I've stayed in many luxury and even ultra-luxury hotel brands across China, but I still think the Haikou Guest House is truly outstanding. If I ever get the chance to visit Haikou again, I will definitely stay here! 😁
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Price per night from:€71
Posted on Mar 24, 2026|Guestroom - Sea-L View (Double bed)
Guest User
Stepping into the room, the huge floor-to-ceiling windows framed the 'private beach' perfectly, like a painting! In the evening, sitting by the window watching the sea, enjoying a cozy moment by the bathtub, with coconut trees, white tents, and beach umbrellas outside. The sound of waves mixed with the evening breeze felt like stepping into a holiday scene from a movie.
The old pottery jar was brimming with pink flowers, and tall palm trees provided ample shade. Posing for photos with the sea as a backdrop, my straw hat and green backpack instantly created that 'island vibe' in every shot.
The beach was equally stunning: crystal-clear water, soft golden sand, and small fishing boats gently beached. In the distance, a few fishing figures dotted the horizon. Walking barefoot on the sand, watching the clouds drift by, all my worries were swept away by the sea breeze.
From the meticulous landscape design and the romantic sea views from the room, to the relaxed beach terrace, this guesthouse truly embodied the 'island dream' in every single detail. Staying here, I finally understood what it means to 'live life poetically and give your holiday back to the sea.' Coming here during my pregnancy, with convenient pick-up and drop-off, was incredibly helpful!
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Price per night from:€49
Posted on Jan 2, 2026|Cozy Room (twin Bed)
Guest User
Facilities: The hotel is very new and has all the necessary amenities. There's a washing machine, gym, and restaurant. The environment is excellent, tastefully decorated in a vintage and Nanyang style. The bedding is very comfortable; the mattress is just right, not too soft or too hard. Each bed comes with two types of pillows, so guests who prefer either soft or firm pillows will find one that suits them – that's a huge plus! The 4th-floor restaurant also serves great food, making it possible to spend the entire day at the hotel without needing to go out.
Cleanliness: All tables in the room, including those in the bathroom, were very clean.
Service: The front desk staff wasn't overly enthusiastic, but they did handle everything I needed them to, so it was fine. The airport transfer driver was nice and quite chatty.
Airport pick-up/drop-off service: Having the airport transfer service was truly hassle-free, and the vehicles provided were new and comfortable.
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Price per night from:€34
Posted on Oct 3, 2026|River View King Bed Room
Guest UserThe Pullman Haikou was one of the most comfortable hotels we stayed at during our Hainan trip. The room was spacious, clean, and free from any damp or musty smells. We even got to see the dragon boat teams pass by during the National Day celebrations.
The breakfast spread was fantastic, offering a great variety including Hainan noodles, Qingbuliang (a refreshing herbal drink), and even cucumber juice, which was a first for me at a hotel breakfast. The hotel staff were incredibly attentive and had excellent service attitudes, always ready to help with anything we needed. We'll definitely choose the Pullman Haikou again on our next visit.
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Price per night from:€45
Posted on Aug 14, 2026|Deluxe Room
WohewodebolixinChecked in on my birthday – a Leo has to celebrate at the Ritz! The hotel called beforehand and I added the butler on WeChat. The overall style is a British manor resort, which is exactly my personal preference.
My butler, Winni, upgraded my room type to an executive golf view room (a huge thank you again to Winni, who assisted me many times during my stay; she was always calm, thorough, and highly professional).
In terms of location, it might be a drawback if you want to stay in the city center or by the beach. However, for a relaxing getaway, golfing, celebrating an anniversary, or a transit stop, it's definitely the top choice in Haikou.
Winni, the butler, asked for my arrival time in advance and arranged a birthday surprise in the room (birthday cake + custom room key + room decorations + a handwritten card – incredibly thoughtful!).
During my stay, I tried putting on the green twice and an 'Eight-Section Brocade' morning exercise session once. The gentlemen leading the sessions were very patient. I also swam in the hotel pool every day; it's 25 meters long and the water quality is excellent. The gym was also great – well-equipped, with a bottle of mineral water and a towel at each machine. There were also cold mineral waters available in the fridge.
For dinner, I ate at the Sky Bar. They had reserved a table with a view for me and decorated it. As soon as I entered, the gentlemen and ladies (staff) all wished me a happy birthday – it was truly delightful!
Breakfast was at the Italian restaurant. The lady who greeted me meticulously explained all the ingredients and food stations and then guided me to my seat. The beef brisket noodles and eggs Benedict were delicious! For hot dishes, I particularly enjoyed the black pepper beef ribs and steamed pork ribs. My child was still asleep in the room, so the kind lady at the restaurant thoughtfully packed some small cakes, eggs, and a glass of room-temperature milk.
The mattress was very comfortable, and I loved the bedding – it was fluffy but didn't feel unsupportive. The bathroom had a double vanity and a wet/dry separation, and the bathtub was a good size (the bathroom decor felt the most 'Ritz' to me, haha).
Overall, The Ritz-Carlton will always be my top choice for important occasions like birthdays and anniversaries. I look forward to my next visit.
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Price per night from:€148
Posted on Oct 7, 2026|Guestroom - Sea-View (King Bed)-High Floor
Guest UserI was very satisfied with my stay at Haikou Marriott this time, and I'd like to specially thank our butler, Jarvia, for her thoughtful arrangements throughout. The hotel is a bit older, so the facilities are a little dated, but everything is well-maintained and clean, which didn't affect the experience. The butler service was attentive, communication was smooth, and any issues were promptly addressed. The hotel environment is peaceful and offers a great resort feel. The warm service definitely enhanced our trip and is highly recommended.
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Price per night from:€79
Posted on Aug 22, 2026|City-View Twin Bed Room (High-End Home Appliance & Kitchenware + Washer-Dryer + Smart Toilet)
Guest UserThe hotel was unexpectedly good, offering excellent value for money, making it a top choice for those who appreciate peace and quiet. It's very new, with high-end smart facilities in the room, and a full range of kitchenware and tableware. The 16th-floor infinity pool with sea views is amazing. It's very close to the beach with soft sand, and there's also a wetland park where you can enjoy the beautiful scenery of the river meeting the sea. Front desk staff Moon and Pear were incredibly enthusiastic and quickly resolved any requests. I'll definitely stay here again next time I'm in Haikou.
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Price per night from:€47
Posted on Apr 12, 2025|2-bed Room With Sea View
Anonymous UserThe B&B is at the very edge of the village. Because it is newly built and not yet complete, there are no food or supermarkets around. We booked this hotel for a sea view room. It cost over 400 in the off-season, which was not cost-effective. The room had a nice sea view. We lived on the fourth floor. The elevator broke down on the night of check-in, so we had to take the stairs every time. The elevator was still not repaired when we left the hotel the next morning. When we went downstairs at 7 a.m., there was no one at the lobby counter. I called the boss, and someone came after 8 a.m. to deliver soup noodles for breakfast, saying it was a local specialty. The room only included breakfast for two people, and if there were more people, they had to pay an extra 20 yuan per person. It is particularly worth mentioning that there were no stools in the room, so we had to stand to eat. Later, I asked the boss to bring stools into the room. In order to save space, the hotel placed the washbasin next to the bed, which looked okay, but every time I washed my hands, the water made a loud noise, and it was right next to the bed, disturbing the rest of the person sleeping. If you just want to see the sea and don't care about other things, you can stay here. There is still a lot of room for improvement. I still hope that the hotel will become more and more perfect.
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Price per night from:€21