Haikou Hotels with Pools

This hotel truly deserves a long review from me! It's a definite five-star stay, and I give those stars wholeheartedly. The check-in experience was flawless; from the moment I stepped into the lobby, I felt pampered. But what touched me the most was the service from our butler, Hailey – no exaggeration, she's the most thoughtful and meticulous butler I've encountered in all my hotel stays. Upon checking in, Hailey brought us a welcome fruit tea and proactively arranged for us to have a quieter room type. The room was already prepared with welcome fruits, and even Hainan's special young coconut, which was incredibly considerate. We casually mentioned that the pillows were a bit high, and by the time we returned to the room a second time, buckwheat pillows and memory foam pillows were already there for us to choose from. It truly made us feel at ease, like family. Throughout our stay, Hailey consistently remembered our preferences – I love Americano, and she would have it prepared for me every morning while I had breakfast; my husband enjoys taking baths in the evening, and she would always provide extra mineral water and bath salts daily. These details might seem insignificant, but it's precisely these small acts of 'remembering you' that transformed an ordinary trip into something extraordinarily warm. Today, as we checked out, Hailey specifically double-checked our bill in advance and prepared drinking water for our journey. When we drove away, she escorted us all the way to the parking lot, opened the car door for me, placed our luggage, and stood outside the car, smiling and waving goodbye as we drove out of the gate. That sincerity wasn't just procedural politeness; it was genuine, heartfelt warmth. In summary, excellent facilities, a great location, and outstanding service. I will definitely choose this hotel again when I return. Highly recommend it to anyone who appreciates attention to service details!

The hotel design has a very French aesthetic. The room gets great natural light, offers expansive views, and the hotel overall feels very new and modern. The robot delivery service for food is incredibly convenient, perfect for those who want to stay in and relax without leaving the hotel. It's not far from Haikou Clock Tower, and a 30-minute taxi ride will get you to the Old Town, which is very pleasant to explore.

A perfect stay! From the hardware facilities to the management and service, this hotel is top-notch and absolutely worth staying at. Facilities: Formerly a Shangri-La hotel, the renovation standards are exceptionally high, with a premium feel. You can tell a significant investment was made during its renovation. Although there are slight traces of time, it still surpasses many five-star hotels. We booked an Elegant Seaview Suite, and the lovely lady at the front desk directly upgraded us to a Premium Seaview Suite. She also proactively extended our check-out to 6 PM. The room was in a prime location, offering first-class views and a spacious and comfortable area of about 85㎡. Executive afternoon tea and complimentary beverages were included. Hygienics: The hotel is well-maintained, and the cleaning is very thorough, with virtually no blind spots. The cleaning staff were friendly and polite. Environment: First-row sea view, next to the Marriott. It's only a 6-7 minute taxi ride to the duty-free shop, Yuanda Shopping Center, and Wuyuanhe Farmers Market, making dining and shopping extremely convenient. Service: Five-star service. Doormen opened and closed car doors, and housekeeping cleaned promptly and thoroughly. We received a 99 RMB laundry voucher and had two white T-shirts washed. Breakfast service was also excellent. We even received a farewell gift upon check-out.

This was a great place to stay especially if you like to cook your own food. The facility was clean.  The staff were kind and attentive to our needs. The kitchen was great. Main negative point was they had no supplies.  There was a stove but no pots or pans or utensils.. There were tea cups. It was pretty bare.  We had friends who lent us some items so we could prepare our own food. The beds were very comfortable. The rooms were very clean.  The air conditioning units worked well.  There was a washing machine to do laundry and hangers to hang your clothes to dry if needed.  We had a new set of towels every day. If you are planning on cooking, the trash can was too small for my daughter and I. The internet worked great.  We were there during two typhoons. We lost electricity twice but it was restored pretty quickly. Although shallow, there was  a small pool that was deep enough to swim laps. It  was on the shallow end.  However, it was only open from 4pm-8pm.  We would have liked to swim after lunch in the afternoon.  There is an amazing Coffee Shop called Sweet Aroma just in front of the hotel/apt with great food and coffee. It is located within walking distance of the main road - easy to catch a taxi. There was a great walkway near the ocean or water outlet.  We enjoyed going for walks by the water.  There was an open market not too far from the hotel/apt.  We rented an e-bike and the hotel/apt did have a locked area to park our bike.  We would definitely go there again!

Ascott Haikou is very close to the airport, making our morning departure a breeze. The surrounding area is still under development and the entire complex is quite new, so the environment will likely improve even more over time. The hotel's decor is elegant and unique, a distinctive design from the Crest Collection that is truly eye-catching and boasts a unique Chinese aesthetic. The hotel staff thoughtfully called us to let us know our room was ready. Our butler promptly added us on WeChat and provided all sorts of information. Our high-floor room was quiet with an expansive view, and it's about a 30-minute drive to Qilou Old Street. The hotel breakfast offers a wide variety of choices, which was great!

My stay at Sheraton Haikou was absolutely fantastic. The room was clean and tidy, and the environment was quiet and comfortable. I especially want to commend Butler Coco – she was incredibly warm, attentive, and easy to communicate with, taking care of every detail, big or small. The breakfast was excellent too. I felt safe and relaxed throughout my entire stay. When I left, Coco even prepared a parting gift and helped me with my luggage to the car. The whole experience was wonderful and definitely worth five stars. I'll prioritize staying here again next time I'm in Haikou! ⭐⭐⭐⭐⭐

The location is super convenient! It's really close to Qilou Old Street, Century Bridge, and Cloud Cave Library. The twin room was spacious enough for us to spread out multiple suitcases without any issues. The city view from the floor-to-ceiling windows was also delightful, and it even had a huge bathtub 🛁. The breakfast had a great variety and was quite enjoyable, especially for just over 100 per person. We loved it so much we didn't want to check out!

I always look forward to staying here, and my experiences continue to exceed my expectations every time. The hospitality provided by the staff is truly exceptional and creates an inviting atmosphere that makes me feel right at home. I would like to extend a special thank you to Sam and Bruce at the concierge desk. Their attentiveness and dedication to providing outstanding service are remarkable. It’s the small touches and personal interactions that set this place apart, and I am grateful for the consistently high level of service offered by the team.

This place offers incredible value for money, far surpassing most other accommodations in the area. The room was meticulously cleaned, and the bathroom had a great wet/dry separation, so there was no dampness or strange odors. The bed was incredibly comfortable, ensuring a restful sleep. The host was incredibly thoughtful, providing essential items like umbrellas and chargers for emergencies. The location is super convenient, and taking a taxi to various attractions is very affordable. The service was attentive and thorough. I've already recommended it to my friends!

The B&B is at the very edge of the village. Because it is newly built and not yet complete, there are no food or supermarkets around. We booked this hotel for a sea view room. It cost over 400 in the off-season, which was not cost-effective. The room had a nice sea view. We lived on the fourth floor. The elevator broke down on the night of check-in, so we had to take the stairs every time. The elevator was still not repaired when we left the hotel the next morning. When we went downstairs at 7 a.m., there was no one at the lobby counter. I called the boss, and someone came after 8 a.m. to deliver soup noodles for breakfast, saying it was a local specialty. The room only included breakfast for two people, and if there were more people, they had to pay an extra 20 yuan per person. It is particularly worth mentioning that there were no stools in the room, so we had to stand to eat. Later, I asked the boss to bring stools into the room. In order to save space, the hotel placed the washbasin next to the bed, which looked okay, but every time I washed my hands, the water made a loud noise, and it was right next to the bed, disturbing the rest of the person sleeping. If you just want to see the sea and don't care about other things, you can stay here. There is still a lot of room for improvement. I still hope that the hotel will become more and more perfect.