Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 2, 2026|Deluxe Queen Room
Guest UserI brought my child to Haikou for a vacation this time and stumbled upon this hotel. The overall experience exceeded my expectations, truly great value for money.
The hotel is situated in the heart of Haikou's West Coast, just a short drive from Leiqiong Global Geopark, Tropical Wildlife Park, Holiday Beach, and CDF Haikou International Duty-Free City. It's incredibly convenient whether you're exploring nature, taking kids to see animals, or shopping for duty-free goodies.
The hotel's facilities are exceptionally well-equipped. The outdoor pool, with its dedicated children's play area and fun water slides, keeps kids entertained. There's also an indoor heated pool, a professional gym, and a ping-pong room, catering to both adult relaxation and kids' fun. You can easily fill your leisure time without even leaving the hotel.
The breakfast quality was a pleasant surprise. The dishes were abundant and varied, with no repetition, and the taste was on point. It offered a good mix of Chinese, Western, and local specialties, so you wouldn't get tired of it even with daily meals.
The room details were meticulously thought out, perfectly suited for Hainan's humid climate. Since the hotel is a bit away from the sea, it's not too damp. The bathroom is equipped with a full set of Bvlgari toiletries. The room's air conditioning has powerful dehumidifying capabilities, and there's an additional independent dehumidifier. The room stayed dry and fresh throughout our stay, completely free from any sticky or uncomfortable feeling.
The service was thoughtful and attentive, with staff members being gentle and polite.
From the front desk to the restaurant and public area staff, everyone was warm and courteous. Requests were promptly attended to, and they were patient and meticulous in their interactions, making our entire stay very comfortable.
This hotel offers excellent value for money. It's a fantastic choice for family vacations or leisure stays in Haikou; you absolutely can't go wrong. I'll definitely be returning!
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Price per night from:CAD 129
Posted on Sep 26, 2026|Luxury Room,1 King Bed,City View
Guest UserThe hotel design has a very French aesthetic. The room gets great natural light, offers expansive views, and the hotel overall feels very new and modern. The robot delivery service for food is incredibly convenient, perfect for those who want to stay in and relax without leaving the hotel. It's not far from Haikou Clock Tower, and a 30-minute taxi ride will get you to the Old Town, which is very pleasant to explore.
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Price per night from:CAD 103
Posted on Aug 29, 2026|Junior Suite with 1 Kingsize Bed Ocean View
ganyangA perfect stay! From the hardware facilities to the management and service, this hotel is top-notch and absolutely worth staying at.
Facilities: Formerly a Shangri-La hotel, the renovation standards are exceptionally high, with a premium feel. You can tell a significant investment was made during its renovation. Although there are slight traces of time, it still surpasses many five-star hotels. We booked an Elegant Seaview Suite, and the lovely lady at the front desk directly upgraded us to a Premium Seaview Suite. She also proactively extended our check-out to 6 PM. The room was in a prime location, offering first-class views and a spacious and comfortable area of about 85㎡. Executive afternoon tea and complimentary beverages were included.
Hygienics: The hotel is well-maintained, and the cleaning is very thorough, with virtually no blind spots. The cleaning staff were friendly and polite.
Environment: First-row sea view, next to the Marriott. It's only a 6-7 minute taxi ride to the duty-free shop, Yuanda Shopping Center, and Wuyuanhe Farmers Market, making dining and shopping extremely convenient.
Service: Five-star service. Doormen opened and closed car doors, and housekeeping cleaned promptly and thoroughly. We received a 99 RMB laundry voucher and had two white T-shirts washed. Breakfast service was also excellent. We even received a farewell gift upon check-out.
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Price per night from:CAD 81
Posted on Sep 2, 2025|Ocean Melody Diamond Twin Room
Guest User
This was a great place to stay especially if you like to cook your own food. The facility was clean. The staff were kind and attentive to our needs. The kitchen was great. Main negative point was they had no supplies. There was a stove but no pots or pans or utensils.. There were tea cups. It was pretty bare. We had friends who lent us some items so we could prepare our own food. The beds were very comfortable. The rooms were very clean. The air conditioning units worked well. There was a washing machine to do laundry and hangers to hang your clothes to dry if needed. We had a new set of towels every day. If you are planning on cooking, the trash can was too small for my daughter and I. The internet worked great. We were there during two typhoons. We lost electricity twice but it was restored pretty quickly. Although shallow, there was a small pool that was deep enough to swim laps. It was on the shallow end. However, it was only open from 4pm-8pm. We would have liked to swim after lunch in the afternoon. There is an amazing Coffee Shop called Sweet Aroma just in front of the hotel/apt with great food and coffee. It is located within walking distance of the main road - easy to catch a taxi. There was a great walkway near the ocean or water outlet. We enjoyed going for walks by the water. There was an open market not too far from the hotel/apt. We rented an e-bike and the hotel/apt did have a locked area to park our bike. We would definitely go there again!
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Price per night from:CAD 37
Posted on Mar 21, 2026
Guest User
Ascott Haikou is very close to the airport, making our morning departure a breeze. The surrounding area is still under development and the entire complex is quite new, so the environment will likely improve even more over time. The hotel's decor is elegant and unique, a distinctive design from the Crest Collection that is truly eye-catching and boasts a unique Chinese aesthetic. The hotel staff thoughtfully called us to let us know our room was ready. Our butler promptly added us on WeChat and provided all sorts of information. Our high-floor room was quiet with an expansive view, and it's about a 30-minute drive to Qilou Old Street. The hotel breakfast offers a wide variety of choices, which was great!
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Price per night from:CAD 71
Posted on Sep 16, 2026|Garden Room (Twin Beds)
Anonymous User
Stayed at the Sheraton with my family and it was incredibly comfortable! ✨
Our butler, CoCo, was meticulous and thoughtful, genuinely warm and attentive. She proactively shared useful information like breakfast times and weather forecasts, and was super responsive to any issues we had. Before we left, she even prepared a thoughtful emergency goodie bag. The human touch made our family trip truly reassuring.
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Price per night from:CAD 116
Posted on Apr 21, 2026|2-bed Room With View
Lilir
Traveling with zero stress, thanks to their butler-style service, which is simply the best!
▪️ **Scheduled Transfers:** The hotel offers scheduled shuttle services to the airport/train station (at 08:30, 10:20, 12:50, 15:00). Just book in advance, and you can get there directly without waiting for a ride-hailing car under the scorching sun.
▪️ **Excellent Location:** Right next to Longhu Tianjie shopping mall! Dining and shopping are just a stone's throw away. It's only 601 meters from Chengxi Station, 2 kilometers from Haikou East Station, and 14.5 kilometers from Meilan Airport. The location is absolutely perfect.
👔 **A Blessing for the Lazy: Butler Laundry Service**
Worried about running out of clean clothes while traveling? No need to worry here! Just dial the front desk from your room or fill out the laundry slip, and a staff member will come to collect your clothes. You don't have to lift a finger, and they'll return them freshly washed and ironed to your room! This service truly feels five-star. 👌
🍹 **All-in-One Dining, Drinking & Entertainment**
▪️ **Complimentary Minibar:** The mini-fridge in the room is stocked with drinks you can enjoy freely (it's included in your benefits!).
▪️ **Recreational Facilities:** There's also an outdoor swimming pool and a gym on the top floor, perfect for snapping some great photos or getting a workout in.
▪️ **Breakfast & Coffee:** The breakfast spread is very diverse, with both Chinese and Western options. Oh, and the hotel thoughtfully arranged a double coffee voucher for me ☕️. Enjoying a coffee by the window in the afternoon while taking in the view really set the mood! #hotelreview
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Price per night from:CAD 41
Posted on Sep 14, 2026|Deluxe City View
Sal TanI always look forward to staying here, and my experiences continue to exceed my expectations every time. The hospitality provided by the staff is truly exceptional and creates an inviting atmosphere that makes me feel right at home.
I would like to extend a special thank you to Sam and Bruce at the concierge desk. Their attentiveness and dedication to providing outstanding service are remarkable.
It’s the small touches and personal interactions that set this place apart, and I am grateful for the consistently high level of service offered by the team.
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Price per night from:CAD 103
Posted on Jun 16, 2026
Guest UserThis place offers incredible value for money, far surpassing most other accommodations in the area. The room was meticulously cleaned, and the bathroom had a great wet/dry separation, so there was no dampness or strange odors. The bed was incredibly comfortable, ensuring a restful sleep. The host was incredibly thoughtful, providing essential items like umbrellas and chargers for emergencies. The location is super convenient, and taking a taxi to various attractions is very affordable. The service was attentive and thorough. I've already recommended it to my friends!
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Price per night from:CAD 23
Posted on Apr 12, 2025|2-bed Room With Sea View
Anonymous UserThe B&B is at the very edge of the village. Because it is newly built and not yet complete, there are no food or supermarkets around. We booked this hotel for a sea view room. It cost over 400 in the off-season, which was not cost-effective. The room had a nice sea view. We lived on the fourth floor. The elevator broke down on the night of check-in, so we had to take the stairs every time. The elevator was still not repaired when we left the hotel the next morning. When we went downstairs at 7 a.m., there was no one at the lobby counter. I called the boss, and someone came after 8 a.m. to deliver soup noodles for breakfast, saying it was a local specialty. The room only included breakfast for two people, and if there were more people, they had to pay an extra 20 yuan per person. It is particularly worth mentioning that there were no stools in the room, so we had to stand to eat. Later, I asked the boss to bring stools into the room. In order to save space, the hotel placed the washbasin next to the bed, which looked okay, but every time I washed my hands, the water made a loud noise, and it was right next to the bed, disturbing the rest of the person sleeping. If you just want to see the sea and don't care about other things, you can stay here. There is still a lot of room for improvement. I still hope that the hotel will become more and more perfect.
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Price per night from:CAD 33