5-Star Hotels in Jakarta

I had a wonderful stay at Pan Pacific Jakarta. The hotel is modern, elegant, and offers stunning city views. The room was comfortable, the service was excellent, and the breakfast was outstanding with a great variety of delicious local and international dishes. I highly recommend this hotel and would definitely stay here again.

stayed at Discovery SCBD Jakarta for 3 nights from Sunday to Wednesday during a business trip and had a very pleasant experience throughout my stay. The hotel's location is one of its biggest advantages. Situated directly opposite Pacific Place Mall in the heart of the SCBD area, it offers easy access to restaurants, cafés, shopping and office buildings, making it an excellent choice for both business and leisure travellers. The room was modern, spacious and exceptionally clean. My favourite feature was definitely the in-room coffee machine. As someone who starts the day with coffee and often works late during business trips, being able to enjoy a freshly brewed cup in the comfort of my room was a thoughtful touch that I truly appreciated. The large work desk by the window was also perfect for catching up on work after office hours, while the comfortable bed and reliable Wi-Fi made the stay even more enjoyable. I also enjoyed the breakfast concept. Instead of a traditional buffet, guests order their preferred dishes from a menu. I appreciated this approach as it helps reduce unnecessary food waste while ensuring that the meals are freshly prepared. What impressed me most was the speed of service — despite being individually prepared, the food was served promptly without a long wait, making breakfast both convenient and enjoyable before heading out for the day. The lobby and common areas are stylish, modern and well maintained, creating a welcoming atmosphere from the moment of arrival. The staff were friendly, professional and efficient throughout my stay, and both check-in and check-out processes were smooth and hassle-free. Overall, Discovery SCBD Jakarta exceeded my expectations in terms of comfort, convenience and thoughtful amenities. I would definitely stay here again on my next visit to Jakarta and highly recommend it to anyone looking for quality accommodation in the SCBD area.

The room was spacious and the bed was comfortable, but the bathtub looked a bit old, so we didn't dare use it. Breakfast was extensive, but it got very crowded, and we had to queue to be seated. I recommend going early to avoid peak hours. The spa was closed during our stay. We arrived quite late and asked the hotel staff how to get to the hotel bar for dinner. When we got to the bar's entrance, we found out that shorts were not allowed. The hotel staff should have informed us earlier. Was it amusing for them to watch us make a wasted trip? We walked around outside the hotel, but there weren't many restaurants, so we ended up ordering takeout. We had to go down to the lobby ourselves to pick it up, as the hotel staff wouldn't deliver it to the room.

I booked a stay at Ascott Kuningan Jakarta for my boss and client, and overall, the experience was very positive. The location is excellent, especially for business purposes. It is situated in the Kuningan area, which is convenient for meetings, offices, and nearby shopping malls and restaurants. This made it a practical choice for a business trip. According to their feedback, the rooms were spacious, clean, and comfortable. As a serviced residence, the facilities were well-equipped and suitable for both short and slightly longer stays. The environment was also quiet, allowing them to rest well after a full day of work. The check-in process was smooth, and the staff were professional and helpful throughout their stay. Communication was efficient, which made the overall arrangement much easier on my end as well. Overall, Ascott Kuningan Jakarta is a reliable and convenient option for business travelers. Based on this experience, I would consider booking this property again for future business trips.

I had a very enjoyable stay at Ascott Jakarta. The room was exceptionally spacious, clean, and comfortable, providing a relaxing environment after a day of exploring the city. The location was convenient, and the staff were friendly and helpful throughout my stay. One area for improvement would be the breakfast selection, as a wider variety of options would enhance the overall experience. Nevertheless, the quality of the stay, the large room size, and the comfort provided more than made up for this. Overall, it was a pleasant stay, and I would gladly return on my next visit to Jakarta.

This was our first hotel in Jakarta with the kids, and overall, it was pretty good. While it might not quite measure up to the Shangri-La, for the price, I think it offers incredible value for money. The kids' play area was decent too. I even saw a staff member meticulously folding towels, which showed a good attention to detail. The only thing I didn't quite understand was why kids weren't allowed in the executive lounge, but thankfully, they opened up a meeting room for us to dine in instead.

The room was clean and spacious, and the bedding was very comfortable. It was a bit dry inside the room, so I recommend leaving some water in the bathroom sink. The front desk service was quite good, and they had convenient Google Translate. There's a cafeteria on the ground floor with a good variety of breakfast and dinner options, featuring local flavors and a taste that leans towards Southern Chinese cuisine. Nearby, there's McDonald's and KFC, and across the street, a large supermarket and food court. However, there's road construction, so you have to walk an extra two to three hundred meters.

We spent 4 nights here at this hotel. The location is great, foods are around the corner as well as a mini market. The hotel service are reception are excellent. The room is clean and spacious. The room is a little outdated, but still good and didn't spoil our stay. The gym is good with all the machines you need. The pool is decent size. Our stay at this hotel was very good and we'll certainly stay here again in the near future.

Facilities: A magnificent and grand 5-star hotel in the absolute heart of Greater Jakarta. Service: Extremely warm, natural, and accommodating service. Hygiene: Clean, tidy, and no unpleasant odors. Environment: Right outside the entrance is a large shopping mall, and getting a taxi is convenient.

Facilities: The facilities are new and well-equipped. Cleanliness: It's clean and tidy, with dedicated staff for cleaning. Environment: The environment is great, very quiet around, and convenient for getting anywhere. You can see the sea from the room, which is delightful. Service: The service is very attentive, and the hotel offers a free shuttle bus to nearby attractions. Although it only provides one-way service, it's still excellent.