5-Star Hotels in Jakarta

I had a wonderful stay at Pan Pacific Jakarta. The hotel is modern, elegant, and offers stunning city views. The room was comfortable, the service was excellent, and the breakfast was outstanding with a great variety of delicious local and international dishes. I highly recommend this hotel and would definitely stay here again.

stayed at Discovery SCBD Jakarta for 3 nights from Sunday to Wednesday during a business trip and had a very pleasant experience throughout my stay. The hotel's location is one of its biggest advantages. Situated directly opposite Pacific Place Mall in the heart of the SCBD area, it offers easy access to restaurants, cafés, shopping and office buildings, making it an excellent choice for both business and leisure travellers. The room was modern, spacious and exceptionally clean. My favourite feature was definitely the in-room coffee machine. As someone who starts the day with coffee and often works late during business trips, being able to enjoy a freshly brewed cup in the comfort of my room was a thoughtful touch that I truly appreciated. The large work desk by the window was also perfect for catching up on work after office hours, while the comfortable bed and reliable Wi-Fi made the stay even more enjoyable. I also enjoyed the breakfast concept. Instead of a traditional buffet, guests order their preferred dishes from a menu. I appreciated this approach as it helps reduce unnecessary food waste while ensuring that the meals are freshly prepared. What impressed me most was the speed of service — despite being individually prepared, the food was served promptly without a long wait, making breakfast both convenient and enjoyable before heading out for the day. The lobby and common areas are stylish, modern and well maintained, creating a welcoming atmosphere from the moment of arrival. The staff were friendly, professional and efficient throughout my stay, and both check-in and check-out processes were smooth and hassle-free. Overall, Discovery SCBD Jakarta exceeded my expectations in terms of comfort, convenience and thoughtful amenities. I would definitely stay here again on my next visit to Jakarta and highly recommend it to anyone looking for quality accommodation in the SCBD area.

Our stay at Shangri-La Jakarta was truly memorable. From the moment we arrived, the genuine warmth and professionalism of the team stood out. Every interaction felt sincere, and the staff consistently went above and beyond to make us feel welcome. What impressed us most was the exceptional care shown to our children. The team paid attention to the little details, interacted warmly with them, and made them feel special throughout our stay. Those thoughtful touches created a wonderful family experience and made a lasting impression. The rooms were spacious, comfortable, and well maintained, while the facilities were excellent. The breakfast offered a great variety with high-quality food, and the overall dining experience was equally impressive. A heartfelt thank you to the entire team for creating such a wonderful experience. We look forward to returning and would highly recommend this hotel, especially for families.

This is my second time staying here, and its best feature is its proximity to the supermarket, which is incredibly convenient. The breakfast is also excellent, and the pool facilities are great. It's a fantastic value-for-money option, especially if you're traveling with three or more people.

You honestly cannot beat the location of Ascott Jakarta. It’s right in the center of everything—just a short, easy walk to Grand Indonesia, Plaza Indonesia, and Thamrin City. What truly makes the stay special, though, is the staff. Everyone from the front desk to the security guards goes out of their way to help you, even helping halt the busy city traffic so you can cross the road safely. Highly recommended for anyone wanting a hassle-free stay in Jakarta!

The hotel amenities are complete, luxurious, and comfortable. They offer afternoon tea, late-night snacks, and two meals (breakfast and dinner) daily, which are excellent and varied. The hotel even upgraded us to an executive suite for free! It's an old-school luxury hotel with convenient access, and there are several large shopping centers nearby for easy shopping.

The room was clean and spacious, and the bedding was very comfortable. It was a bit dry inside the room, so I recommend leaving some water in the bathroom sink. The front desk service was quite good, and they had convenient Google Translate. There's a cafeteria on the ground floor with a good variety of breakfast and dinner options, featuring local flavors and a taste that leans towards Southern Chinese cuisine. Nearby, there's McDonald's and KFC, and across the street, a large supermarket and food court. However, there's road construction, so you have to walk an extra two to three hundred meters.

An old-school upscale business hotel. Very good service with friendly and helpful staff. Spacious room with adequate amenities. With international electric sockets that was very convenient for international tourists. A Family Mart and a KFC are just round the corner, Without 10 minutes walk to find many eateries. Not around with shopping centres. The swimming pool and full-gear gym were excellent! I'd in particular mention Tria of the lobby lounge. I went to the lounge also every evening throughout my stay, Tria was very friendly and consistently provided excellent service.

My room was located on the 5th floor of the new building, and i got the corner room with the best view, unfortunately i didn't try many of it's facilities because my stay isn't for vacation, service was nice, and definitely will come again

Facilities: The facilities are new and well-equipped. Cleanliness: It's clean and tidy, with dedicated staff for cleaning. Environment: The environment is great, very quiet around, and convenient for getting anywhere. You can see the sea from the room, which is delightful. Service: The service is very attentive, and the hotel offers a free shuttle bus to nearby attractions. Although it only provides one-way service, it's still excellent.