5-Star Hotels in Tokyo

I personally feel that the Capitol Hotel Tokyu offers the best value for money among Tokyo's luxury hotels. Safety is, of course, a given, located in the very heart of the government district. Getting around is incredibly convenient, with direct access to Tameike-sanno Station. This station is rarely crowded, making commuting easy and stress-free. For shopping, you can take the Ginza Line directly to Mitsukoshimae Station, home to the Mitsukoshi Nihombashi main store, where tax refunds are quick due to fewer crowds. A taxi to Shinjuku Isetan costs around 2500 JPY. There's also a convenience store in the underground passage directly connected to the subway, though please note it's not open 24 hours. I highly recommend the Japanese breakfast, which is served by the Japanese restaurant Suiren. The quality is exceptional and very satisfying, but you need to order before 10:00 AM. Overall, whether you're in Japan for business, shopping, or suburban sightseeing, this hotel is extremely convenient, and the dining quality is excellent. You can even book a table directly at the restaurant to entertain clients or friends.

I visited Tokyo with my 88-year-old father. The hotel’s location is arguably the absolute best, making it incredibly convenient to visit Tokyo’s major attractions. The hotel facilities were also highly satisfying. First and foremost, the amenities in the guest room were excellent, and the thoughtful accessibility considerations for the elderly or infirm gave us great peace of mind. For instance, the provision of a bath chair with a backrest was very impressive. The hygiene and meticulous housekeeping were of the highest standard. Furthermore, the non-slip mat provided in the bathroom clearly reflected a deep consideration for the guests' specific needs. All of this, of course, is a testament to the staff’s proactive service and attentive care. If there was one minor disappointment, I wish a wider variety of pillows had been available in the room. In this regard, I felt it fell slightly short of meeting guests' diverse preferences. Additionally, as a helpful suggestion for safety, designing bathroom doors to open outward to facilitate emergency access in case of an accident inside is a fundamental design principle for luxury hotels. While preventing accidents altogether is ideal, being fully prepared for emergencies is what sets the highest standard of excellence. On another note, despite the hotel being located within a major railway station, there was absolutely no noise. The soundproofing was truly remarkable. The breakfast offered a rich and diverse selection, beautifully balancing traditional Japanese cuisine with Western options. While ordering a more unique or specialized beverage took a bit of time, the quality and taste were highly satisfying. The other facilities, particularly the restaurants and cafes, were exceptionally calm, elegant, and quiet, providing a very pleasant experience. The food, of course, tasted excellent. However, you must ensure you have ample time to enjoy it; it can require a significant amount of time and patience before the food is served in front of you. Overall, our experience was exceptionally satisfying and wonderful. With its rich historical background and narrative, the hotel offered a deeply engaging and far from boring stay.

Might be one of the best cityview hotels in Tokyo. For anyone looking to enjoy an incredible night/ day city view experience and u might be able to see Mount Fuji ! Then this is definitely the place to stay. The location is also very convenient, situated close to most of the main shopping areas in Shinjuku. The only downside is that the hotel is located right next to a train station, so light sleepers may want to bring earplugs for better sleep quality. That said, the hotel service was truly exceptional easily one of the best hospitality experiences I’ve ever had. Special mention to the amazing team for making the stay even more memorable.

I've stayed at several luxury/5 star hotels in Tokyo and Four Seasons at Marunouchi is a very rare hotel that impressed me with their service. 10/10 would recommend this to friends visiting Tokyo for a holiday. I filled up the arrival details form before my flight. I was arriving in Tokyo on a red-eyed flight and was planning to reach the hotel at about 10am to deposit my luggage and walk around before I could check in. But when I was at the airport at 8am I received an email informing me that my room was ready. I wondered if it really was as this is the first time I ever received this personalised notification. But true enough when I arrived I was brought to the lobby sofa to have a seat and was offered a glass of wine. Thereafter a staff brought me to my room to do my check in in the room itself which I thought was nice since I wouldn't need to stand at the counter. The staff also showed me around the room during check in which also included some mandarin oranges and a handwritten card which I appreciate. I was also introduced to the hotel's various message apps with the staff which I used to enquire about breakfast, spa and taxis - I found this really convenient, other hotels do not have this service. The staff who checked me in also offered to add to my personalized profile about my usual request for extra bathroom towels. He also asked whether he could recommend any itineraries for me which I appreciate. The staff at the lobby secured taxis for me to nearby attractions and also my dinner restaurant at the exact timing I needed - the taxi was already waiting when I arrived downstairs, I really appreciated that. The hotel room was excellent - very modern furnishings and clean room with everything you'd need. The breakfast was good quality though I wished the buffet had more options, it was quite limited considering the price. There were main dishes that you could add but they were at an extra charge. The hotel was also at a very good location in Ginza near the shopping district and also Tokyo station. But too bad the views were nothing special. Overall the best hotel in terms of service in Tokyo. Would definitely recommend this hotel to friends. I wish I had gotten the names of the staff to compliment them.

This hotel boasts an excellent location right in the heart of Ginza, with a subway station conveniently located downstairs. They even have dedicated Chinese-speaking staff who helped with check-in and explained the room's amenities. For Ginza, where space is a premium, the room was surprisingly spacious. It featured a minimalist Japanese design with many thoughtful little touches, like traditional paper lantern-shaped lights and a small courtyard on the balcony. The room also came with its own private hot spring bath, using water transported from Atami, which was incredibly relaxing. Overall, the experience was fantastic, though it's a shame I only booked one night and didn't get to try the hotel's special kaiseki dinner.

The hotel's location is excellent; you can see it right after exiting Odaiba Station on the Yurikamome Line. You can even wheel your luggage directly from the platform to the hotel lobby. The rooms offer fantastic views, either facing the Odaiba Rainbow Bridge or the ocean. Iconic landmarks and attractions like the Gundam statue, Statue of Liberty, and Rainbow Bridge are all within walking distance, and Fuji TV is right across the street. For dining, you have three restaurant choices. The sushi restaurant on the 30th floor offers a set menu, not a buffet, and there are no self-service soft drinks. For getting around, the Yurikamome Line is your best bet. If you head out early and return late, you'll be traveling against the peak hour traffic, and since the hotel is at the line's terminus, you'll almost always get a seat, which is a huge plus.

The hotel is right next to Shiomi Station, and the room was spacious enough. However, when I checked in, the front desk asked for my detailed address. I repeatedly told them that other hotels only required ”China,” but the front desk insisted it was their policy to have a detailed address. During my three-day stay, there were two earthquakes. The strongest one was in the early hours of the 23rd. Being on the 11th floor, I gave up on sleeping and waited until the car arrived to take me to the airport.

I went to Tokyo for a business trip, and the hotel was still great. It's quite spacious for a hotel in Japan. The breakfast was excellent, with both Japanese and Western options; I mostly stuck to the Japanese selections. The night view was stunning, and there was a good variety of drinks available. My only complaint is that the price has gone up quite a bit recently.

Great location, close to everything yet surprisingly quiet. Very convenient for transportation, and getting to the 'Musashino' prototype from Slam Dunk is easy too. Just a heads-up about navigation: searching for the English name works best. If you search in Chinese, it might pull up other misleading results.

Our family trip to the Hyatt Regency Tokyo was a fantastic experience overall! The location is super convenient, making it easy to get around for shopping and sightseeing. We booked a city-view king room, and the view was great. The room was clean, tidy, and well-equipped. For a Tokyo hotel, the space was quite generous, so it didn't feel cramped with the kids. The hotel lobby had a wonderful ambiance, and the staff were polite, attentive, and responsive to our needs. The cleanliness was spot on, and the bedding was comfortable, leading to a very peaceful night's sleep. The hotel facilities are excellent, and the overall atmosphere is quiet and comfortable. It's a great choice for families, perfect for both exploring and relaxing. It's definitely worth considering for a trip to Tokyo, and we'd think about staying here again next time.