5-Star Hotels in Tokyo

I visited Tokyo with my 88-year-old father. The hotel’s location is arguably the absolute best, making it incredibly convenient to visit Tokyo’s major attractions. The hotel facilities were also highly satisfying. First and foremost, the amenities in the guest room were excellent, and the thoughtful accessibility considerations for the elderly or infirm gave us great peace of mind. For instance, the provision of a bath chair with a backrest was very impressive. The hygiene and meticulous housekeeping were of the highest standard. Furthermore, the non-slip mat provided in the bathroom clearly reflected a deep consideration for the guests' specific needs. All of this, of course, is a testament to the staff’s proactive service and attentive care. If there was one minor disappointment, I wish a wider variety of pillows had been available in the room. In this regard, I felt it fell slightly short of meeting guests' diverse preferences. Additionally, as a helpful suggestion for safety, designing bathroom doors to open outward to facilitate emergency access in case of an accident inside is a fundamental design principle for luxury hotels. While preventing accidents altogether is ideal, being fully prepared for emergencies is what sets the highest standard of excellence. On another note, despite the hotel being located within a major railway station, there was absolutely no noise. The soundproofing was truly remarkable. The breakfast offered a rich and diverse selection, beautifully balancing traditional Japanese cuisine with Western options. While ordering a more unique or specialized beverage took a bit of time, the quality and taste were highly satisfying. The other facilities, particularly the restaurants and cafes, were exceptionally calm, elegant, and quiet, providing a very pleasant experience. The food, of course, tasted excellent. However, you must ensure you have ample time to enjoy it; it can require a significant amount of time and patience before the food is served in front of you. Overall, our experience was exceptionally satisfying and wonderful. With its rich historical background and narrative, the hotel offered a deeply engaging and far from boring stay.

My husband and I were very happy with the room layout and the overall service. We even received pastries and small gifts for our New Year's Day check-in. We'll definitely choose this hotel again next time we're in Tokyo.

I've stayed at several luxury/5 star hotels in Tokyo and Four Seasons at Marunouchi is a very rare hotel that impressed me with their service. 10/10 would recommend this to friends visiting Tokyo for a holiday. I filled up the arrival details form before my flight. I was arriving in Tokyo on a red-eyed flight and was planning to reach the hotel at about 10am to deposit my luggage and walk around before I could check in. But when I was at the airport at 8am I received an email informing me that my room was ready. I wondered if it really was as this is the first time I ever received this personalised notification. But true enough when I arrived I was brought to the lobby sofa to have a seat and was offered a glass of wine. Thereafter a staff brought me to my room to do my check in in the room itself which I thought was nice since I wouldn't need to stand at the counter. The staff also showed me around the room during check in which also included some mandarin oranges and a handwritten card which I appreciate. I was also introduced to the hotel's various message apps with the staff which I used to enquire about breakfast, spa and taxis - I found this really convenient, other hotels do not have this service. The staff who checked me in also offered to add to my personalized profile about my usual request for extra bathroom towels. He also asked whether he could recommend any itineraries for me which I appreciate. The staff at the lobby secured taxis for me to nearby attractions and also my dinner restaurant at the exact timing I needed - the taxi was already waiting when I arrived downstairs, I really appreciated that. The hotel room was excellent - very modern furnishings and clean room with everything you'd need. The breakfast was good quality though I wished the buffet had more options, it was quite limited considering the price. There were main dishes that you could add but they were at an extra charge. The hotel was also at a very good location in Ginza near the shopping district and also Tokyo station. But too bad the views were nothing special. Overall the best hotel in terms of service in Tokyo. Would definitely recommend this hotel to friends. I wish I had gotten the names of the staff to compliment them.

Might be one of the best cityview hotels in Tokyo. For anyone looking to enjoy an incredible night/ day city view experience and u might be able to see Mount Fuji ! Then this is definitely the place to stay. The location is also very convenient, situated close to most of the main shopping areas in Shinjuku. The only downside is that the hotel is located right next to a train station, so light sleepers may want to bring earplugs for better sleep quality. That said, the hotel service was truly exceptional easily one of the best hospitality experiences I’ve ever had. Special mention to the amazing team for making the stay even more memorable.

The hotel's location is excellent; you can see it right after exiting Odaiba Station on the Yurikamome Line. You can even wheel your luggage directly from the platform to the hotel lobby. The rooms offer fantastic views, either facing the Odaiba Rainbow Bridge or the ocean. Iconic landmarks and attractions like the Gundam statue, Statue of Liberty, and Rainbow Bridge are all within walking distance, and Fuji TV is right across the street. For dining, you have three restaurant choices. The sushi restaurant on the 30th floor offers a set menu, not a buffet, and there are no self-service soft drinks. For getting around, the Yurikamome Line is your best bet. If you head out early and return late, you'll be traveling against the peak hour traffic, and since the hotel is at the line's terminus, you'll almost always get a seat, which is a huge plus.

The room was quite spacious. For its usual price of 1000+ yen, this room type is actually pretty good, and the service was also great. It's right next to Shiomi Station, making it convenient for trips to Kamakura, Disneyland, Yokohama, and Atami. However, it's a bit far from the city center. I booked this place for a game I was watching, and the price had gone up a bit for those days, so it felt a bit expensive. Otherwise, I was quite satisfied, though I wasn't really used to the Western-style breakfast, haha.

I went to Tokyo for a business trip, and the hotel was still great. It's quite spacious for a hotel in Japan. The breakfast was excellent, with both Japanese and Western options; I mostly stuck to the Japanese selections. The night view was stunning, and there was a good variety of drinks available. My only complaint is that the price has gone up quite a bit recently.

Our family trip to the Hyatt Regency Tokyo was a fantastic experience overall! The location is super convenient, making it easy to get around for shopping and sightseeing. We booked a city-view king room, and the view was great. The room was clean, tidy, and well-equipped. For a Tokyo hotel, the space was quite generous, so it didn't feel cramped with the kids. The hotel lobby had a wonderful ambiance, and the staff were polite, attentive, and responsive to our needs. The cleanliness was spot on, and the bedding was comfortable, leading to a very peaceful night's sleep. The hotel facilities are excellent, and the overall atmosphere is quiet and comfortable. It's a great choice for families, perfect for both exploring and relaxing. It's definitely worth considering for a trip to Tokyo, and we'd think about staying here again next time.

[HOSHINOYA Tokyo: A Vertical Ryokan Experience] HOSHINOYA Tokyo offers a truly unique concept. It is a traditional Japanese ryokan built vertically within a modern skyscraper, located in the prestigious Otemachi district. It provides a serene, luxurious escape right in the middle of the bustling city, perfectly blending classic ryokan hospitality with world-class modern design. We enjoyed a wonderful three-day, two-night stay at the property from 29 May to 31 May. We chose not to make any meal reservations, which gave us the flexibility to simply relax and explore the surrounding city. [Getting There] We travelled from Fufu Hakone via a day trip to Enoshima and Kamakura. We took a direct train from Kamakura to Tokyo Station, followed by a short walk to the hotel, and arrived at around 8:00 PM. To make the transit completely effortless, our luggage was picked up and delivered directly to the hotel by LuggAgent on the same day. [Arrival and Check-In] The hotel is situated in the central business district and distinctly stands out from the surrounding buildings. The discreet entrance completely shields you from the busy streets. Upon entering, staff immediately store your shoes, as the entire tatami-matted building operates on a barefoot or socks-only policy. We were incredibly lucky to catch a traditional jap instrument performance, which is usually reserved for weekends. A designated staff member managed our check-in with welcome snack & tea and escorted us to level 15. A major highlight is the exclusive lounge on each floor, shared by only 6 suites. It functions as a private living room, fully stocked with complimentary seasonal teas, coffees, and traditional snacks. [The Suite] We stayed in the Sakura suite. Rather than trying to describe the beautiful layout in words, I will let my photos speak for themselves. The beds are low to the floor with a mid-level hardness that we found quite comfortable, and each bed comes with two soft pillows. There is also a television cleverly hidden behind a mirror, though it is worth noting that it only broadcasts Japanese channels. We kept it switched off to maintain the consistent traditional ryokan feel. The provided yukata is absolutely superb. It comes as a full set complete with an inner layer, an outer layer, socks, and a small handbag. The material is soft, stretchy, and incredibly comfortable for lounging and walking around the property. [The Top-Floor Onsen] Having a natural hot spring in central Tokyo is a rare luxury. The onsen is located on the 17th floor and features a stunning design where the roof is open to the sky. As cameras are strictly prohibited, you will have to visualise it or check the hotel website for gallery photos. I understand that the bath is a salty hot spring containing a high concentration of seawater and seaweed minerals trapped deep in the ground. Soaking in this soothing water gently embraces the skin and helps alleviate fatigue in both body and mind. The onsen is open daily from 3:00 PM to 11:30 AM. It was the absolute perfect way to warm up and recharge before we headed out for a busy day. [Areas for Improvement] Toothbrush Set: The provided toothbrush is far too small and takes ages to use. I strongly recommend bringing your own.

We enjoyed fully our stay at Grand Prince Hotel Shintakanawa! This time we stayed for a lounge access floor and it was fantastic! But we missed most of evening cocktail food/finger food time as check-in receptionist didnt really explain it ( not sure if they are not supposed to explain the details ) so we didn’t know that cocktail that evening Cap time does not provide any food. I understand that it’s very busy at check-in time but I could see that she was districted with talking to somebody over microphone while she was doing my check-in. Therefore when she explained about Lounge access she was quite in rush…wish she could have explained more. But now we understand so maybe next time we will be aware of it. Another thing is that when I was going down for using swimming pool I called Prince 1 and I was told that I could use Diamonds pool, so I went down right away. However when I arrived I was told that Diamond is not available. So I had to go back to the other swimming pool, hopefully when they give any advice those customer service know the details and give us the correct information. Other than that we fully enjoyed Lounge access and breakfast! There were variety of afternoon tea and cakes including Japanese sweets and western style sweets. Breakfast was absolutely delicious and enjoyed different kind of food , drinks and soup! We would like to come back when we want to pamper ourselves ☺️