Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 9, 2026|King Room With Tower View
f/stop nomadI know the Andaz brand identity involves replacing the standard check-in experience with a “check-in host” experience where you are seated and an Andaz employee comes to you to check you in. However, for this specific Andaz, the concept is flawed as the check-in area is the same as the actual residents’ lounge which is awkward and unpleasant for guests using the lounge. The lounge should be a dedicated area for more exclusivity and comfort.
Also, the gym is frankly abysmal. I can appreciate that space might be limited, but why not solve this with a double pulley machine that allows anyone to improvise a complete workout? The standalone lat pulldown machine inefficient as far as your setup. The Smith Machine is fine, and that paired with a double pulley machine combined with your existing benches solves a lot of problems. I couldn’t get a full workout in and had to rely on my access at the Tokyo American Club to workout. As this is very nearby, it wasn’t an issue, but I imagine someone without this access would be extremely disappointed with the existing gym setup.
Lastly, I suspect it’s due to the confounding check-in/lounge dual purpose setup, but the lack of spatial separation makes the experience far less like a luxury 5-Star experience than something you might get at Hyatt Place or Hyatt House.
It must be made clear the rooms are clean, the staff is excellent and they pass the hospitality check in spades. But for a property that positions itself amongst the upper tiers of luxury hotels the issues highlighted above are not just trivial, in my opinion.
Show more
Price per night from:€625
Posted on Jul 12, 2026|Deluxe Room King
Guest UserJanu, rather than feeling like a younger, secondary brand of Aman, feels more like a modern European luxury private residence tucked away in Azabudai.
There isn't a grand, ceremonial hotel entrance in the traditional sense. The entrance is either through a garage or directly connected to the shopping mall, creating a hidden sense of tranquility.
The entire hotel, from the public areas and wellness center to the rooms, exhibits a very consistent design. Even the basic room types don't feel like 'downgraded' versions; the details and finish are impeccable. The amenities are also very refined and thoughtfully designed, not just a simple collection of expensive brands.
The flow design is also excellent. Guests, restaurant and lounge visitors having afternoon tea, and service staff are largely kept separate. I had seen complaints on Google Maps reviews about noisy groups having 'girls' gatherings, but during my stay, the guest areas had significantly improved in this regard.
The presence of the service staff is also very subtle. You rarely see them bustling through the hallways, yet the staff-to-guest ratio is incredibly generous. The internal pathways must be very well-designed, allowing them to reach all areas of the hotel quickly, ensuring consistently high service efficiency. The Mini Bar was replenished promptly, and the ice bucket was replaced during both cleaning and turn-down service. When I arrived early, the hotel calmly arranged my room in advance, without that rigid 'no room before 3 PM' feeling.
The one-touch concierge in the room was also very effective, pretty much granting every request with quick response times. The overall service isn't overtly warm or effusive, but it's very reliable and never intrusive.
Breakfast offered a wide selection, and there was absolutely no waiting. During my stay, I was always seated at a table directly facing Tokyo Tower, which was a fantastic experience.
And most importantly, Janu Tokyo currently offers incredible value for money. For a similar price, I believe it easily surpasses the two Four Seasons hotels in Tokyo. Considering the hardware, design, service, and actual stay experience, it can absolutely contend with Bulgari for the second-best luxury hotel spot in Tokyo.
Show more
Price per night from:€1,313
Posted on Jan 27, 2026|Deluxe King Room Non Smoking
Guest UserMy husband and I were very happy with the room layout and the overall service. We even received pastries and small gifts for our New Year's Day check-in. We'll definitely choose this hotel again next time we're in Tokyo.
Show more
Price per night from:€544
Posted on Sep 20, 2026|Deluxe King Room
莎莎女神
The Peninsula Hotel truly offers top-notch service and room quality. I had breakfast, afternoon tea, and dinner here. By chance, I also witnessed a wedding procession in the morning, which absolutely stunned me with the sight of multiple luxury cars worth tens of millions. It's safe to say that anyone holding a wedding here must be incredibly wealthy and distinguished.
Show more
Price per night from:€846
Posted on Aug 30, 2026|Premier Floor Superior Twin Room
LeodidiThe hotel's location is excellent; you can see it right after exiting Odaiba Station on the Yurikamome Line. You can even wheel your luggage directly from the platform to the hotel lobby. The rooms offer fantastic views, either facing the Odaiba Rainbow Bridge or the ocean. Iconic landmarks and attractions like the Gundam statue, Statue of Liberty, and Rainbow Bridge are all within walking distance, and Fuji TV is right across the street. For dining, you have three restaurant choices. The sushi restaurant on the 30th floor offers a set menu, not a buffet, and there are no self-service soft drinks. For getting around, the Yurikamome Line is your best bet. If you head out early and return late, you'll be traveling against the peak hour traffic, and since the hotel is at the line's terminus, you'll almost always get a seat, which is a huge plus.
Show more
Price per night from:€185
Posted on Jul 31, 2026|2 Single Premium High Floor
pluemphupaOne of the best hotel for this price. Luxury and comfort. There is a metro station entrance in front of the hotel. Just to remind that the actual station is not that close to the hotel. For accessibility, I would say that if you plan to get around Tokyo with JR or metro. This hotel might not be a good choice for you. Since there areno JR lines nearby.
Show more
Price per night from:€321
Posted on Aug 20, 2026|Premier Double Room
Guest UserThe room was spacious, and the service was excellent, truly living up to the grandeur of a five-star hotel. It exceeded my expectations. Despite being next to the subway, it wasn't noisy at all, and the Ginza location was perfect. The value for money was incredible. I would definitely choose this hotel again.
Show more
Price per night from:€232
Posted on Sep 26, 2026|Club King Room TokyoTowerView-Non Smoking-Club Lounge Access
FATBOSS-HKI was impolitely treated by the lobby staff during check out.
Everything during the stay was great, until we brought our luggage to the lobby and I was looking for the express checkout box. Failing to found one, I asked one of the staffs (shown in photo) politely about the express checkout boxes, he swiftly pushed me away and ask my to queue up at the check out with a very inpatient attitude. His colleague and his manager apologised for him while he was hiding at the back office after I complained.
This is not any customer should have been treated, especially with this level of hospitality and pricing.
Won’t be return to this hotel again and I strongly suggest the hotel to refine their training for their staffs.
Show more
Price per night from:€247
Posted on Aug 26, 2026|Deluxe Twin Room Non-Smoking
Guest User
The hotel was clean and tidy. The front desk staff were incredibly patient and helped me print my travel tickets. The surrounding area is very convenient for dining, shopping, and transportation, with a supermarket nearby on the ground floor. The breakfast was rich and varied. Both the subway and bus stations are very close.
Show more
Price per night from:€49
Posted on Aug 1, 2026|Twin Hilton Guest Room
evabo
I've stayed at the Hilton Tokyo Bay and the Hilton Osaka Umeda before, both of which were good experiences. However, the Odaiba location this time left the deepest impression. It's directly connected to the Odaiba Station on the Yurikamome Line, and with Aqua City and DiverCity Tokyo Plaza nearby, dining and shopping are incredibly convenient. From the hotel, you can see the Statue of Liberty and the Rainbow Bridge, and the views are stunning both day and night.
Show more
Price per night from:€228