We noticed on first morning after first nights stay on our credit card a charge for 253$, when I called the desk, I was treated as if I was lying, the clerk began asking if we had eaten steak and salmon, I said no we ate at Troys. We had two drinks at the bar, but we used our credit card, nothing charged to our room. She told me an investigation would be done.
Of course later she called back stating it was a server error.
I would never stay here again, customer service is poor, and quality improvement is needed.
The beds, pillows, and sheets were so comfortable. I had one of the best nights sleeps ever. The room was really clean and unique. Loved the design. The only thing was they didn't straighten up the room while we were out. They just changed the towels. I know some hotels do that now to save on cost but sometimes you like it when the cleaning fairies 🧚♀️ come and you come back to your beds made. To be honest...it didn't bother me. We will definitely be staying at Aloft again.
Front desk lady very accommodating hotel clean indoor pool a plus rain in the forecast kids were able to swim I booked thru a third party payment was processed payment was also made at site after being told it was just to hold the reservation talked to manager in the morning said all was resolved come to find out both payments posted always double check your reservations thru third parties never heard of a hotel charging for breakfast 🤔😐
Stayed here for the Dodgers game at Globe Life Park. It was last minute booking the hotel is in a pretty good location lots of restaurants around and the park only being like 1 mile from the hotel. Theirs a guy in their giving rides back and forth from there for a fee. The hotel is somewhat nice for the price but could be a little more cleaner IMO. Would stay again if the price is right.
Great hotel free breakfast hot and cold items room is clean and quiet beds are comfortable and plenty to watch on TV for everyone space for reading if you like and no bugs either and no deposit required just have card on file if anything happens.
The room is very spacious, two queen beds plus a sofa bed, can accommodate 6 people. Parking is free, not far from Six Flags Amusement Park and AT & T Stadium. There is also a water park at the gate. Breakfast was normal with fruit.
I was worried because there were many low-rated reviews, but it was a hotel with no particular problems. I'm sorry that there is no body shampoo. I was able to keep my luggage before check-in.
They could offer way more then they do for food for breakfast in the a.m. They could offer to fix things nd spend the money that they get to improve this hotel but instead they use the money for other things.. They waffle mix for breakfast be watery.. They hve the same cereal everyday… They only hve apples no oranges…
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Price per night from:€50
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