Hotels in Shuimogou, Urumqi

A flawless journey, thanks to the impeccable service at Haitong Five-Star Hotel – special thanks to Manager Zhao! Choosing the Haitong Five-Star Hotel for my trip to Urumqi was, without a doubt, the best decision I made. The hotel exceeded my expectations in every aspect, from its hardware facilities to its software services. Manager Zhao at the front desk, in particular, provided incredibly attentive service that added immeasurable warmth and convenience to our entire trip. She absolutely deserves a special five-star review! **I. Impeccable Location** The hotel's location is truly outstanding. Situated in the bustling city center, it boasts excellent transport links. Whether you're heading to the Grand Bazaar, Red Hill Park, or the museum to experience historical culture, travel times are very short, significantly saving us time on the road. For both business travelers and tourists, this is a perfect starting point. The surrounding area has a vibrant commercial atmosphere, with large shopping centers, specialty restaurants, banks, and other amenities readily available. Even for an evening stroll to enjoy authentic local snacks, it's extremely convenient and safe. **II. Excellent and Convenient Location & Transportation** Speaking specifically about the hotel's location and transport, it's equally satisfying. The hotel entrance is grand and easy to spot. Right outside, there are bus stops and multiple taxi stands, so whether you plan to use public transport or easily hail a taxi, there's no waiting. For first-time visitors like us, Manager Zhao proactively provided a detailed city transportation guide upon check-in, patiently marking the best routes to major attractions. She even helped us book reliable taxis. This proactive and thoughtful consideration made us feel incredibly at ease. **III. Elegant and Comfortable Interior Environment** Stepping into the hotel, the interior environment immediately impressed. The lobby is spacious and bright, with elegant and tasteful decor that blends modern style with ethnic elements, instantly conveying a sense of high quality. The guest rooms are generously sized and well-laid out, with bright, clean windows. The bedding is soft and comfortable, ensuring a peaceful night's sleep until morning. The soundproofing is also excellent; despite being in the city center, the room remained tranquil, completely undisturbed by outside noise, guaranteeing a high-quality rest. **IV. Spotless Hygiene** The hotel's hygiene can be described as ”spotless.” From the public areas of the lobby to the guest rooms, strict management standards were evident everywhere. The floors gleamed, and the bathroom facilities sparkled clean, without any water stains or grime. The bed linen, duvet covers, and towels were white and soft, exuding a fresh, sun-kissed scent. Every time we returned to the room and saw our belongings neatly organized, it brought a special sense of comfort, demonstrating the meticulous and efficient work of the housekeeping team. Finally, I must once again highlight Manager Zhao. From booking confirmation to check-in and check-out, she consistently provided professional, enthusiastic, and smiling service. Upon learning it was our first time in Urumqi, she proactively shared many local dining spots known only to residents and tips to avoid common tourist pitfalls. When we encountered a minor issue, she coordinated a solution immediately, with high efficiency and genuine sincerity, making us feel cared for and valued like family. This kind of above-and-beyond personalized service was fantastic. All in all, I would unhesitatingly recommend this hotel to all my friends. Next time I visit, this will definitely be my only choice!

The hotel was pretty good. We stayed for two nights, having chosen it based on the numerous positive reviews. The room was quite spacious, and the service was excellent. They offer free laundry and drying facilities. However, the breakfast was just average, with limited variety. On a side note, could you please consider upgrading the hairdryer in the room? It takes ages to dry hair with it, and it's also quite heavy.

The room is very new and clean, the sanitation is very good, the projection is very large and clear, the movie is particularly cool, the bathroom and bathroom are also clean, and it is close to the business district. It takes two or three kilometers to go to ccmall. It is the best homestay I have ever stayed in Urumqi. I highly recommend it to everyone.

One of the must-choice hotels every time I go to Urumqi. The hotel has a good location and plenty of parking spaces. The main hotel rooms are spacious and the decoration style is very nice and comfortable. Health is also very good, people can live at ease, comfortable to sleep well. The front desk service is particularly warm and polite. One of the five-star hotels in my heart, everyone is welcome to stay. Love the room environment.

The hotel facilities are complete, and the hygiene is impeccable. The front desk staff are particularly responsible and provide warm service, making my stay feel incredibly cozy. The hotel breakfast is also very rich and varied. I will definitely choose Kerry again for my next stay.

The hotel is newly opened and should be renovated in recent years. The front desk, guest rooms and security are very friendly. Will take the initiative to say hello, the toiletries in the room are all available, the water dispenser is very interesting, the room is very intimate, there are fruits. His pillow is really comfortable! I slept until dawn.

The hotel environment is clean and tidy, the service is intimate and thoughtful, the room is spacious and bright, and the living is very comfortable. Convenient location, convenient transportation, overall cost-effective, it is recommended to stay.

Excellent, very satisfied! The environment is clean, and the soundproofing is good. Prices in the surrounding area are also low, making it convenient for shopping. I even bought some fruit in advance from a shop called 'Miaomiao's General Store' through an app to eat on my trip. The owner of Miaomiao's was super friendly. I highly recommend this place for restocking supplies if you're traveling. I plan to stay here again on my way back. You can also take a stroll down to 'Love Street' nearby, where prices are great, and you'll get a feel for local life. Alternatively, you can take a taxi there.

The location was easy to find. We arrived really late at night, but the front desk lady was very patient during check-in. The room was quite spacious, and the bedding was good. The air conditioning worked great. Parking was very convenient, with spots all around the entrance. Overall, it was pretty good and a great value for money. Thumbs up!

The stay experience was very satisfactory, the hotel's services, facilities and details were impressive! The front desk staff is warm and thoughtful, check-in is efficient and convenient, and can provide help in time when encountering problems, which makes people feel very kind. The restaurant has a wide variety of breakfasts, including local specialties in Xinjiang, Chinese and Western classic dishes, fresh ingredients, authentic tastes, especially freshly cooked milk tea and handmade wontons, which make people have a endless aftertaste. The room is impeccable, the room is clean and comfortable, the bedding is clean and soft, the bathroom is cleaned in place, the daily cleaning is meticulous, and the stay is very safe. The hotel is also equipped with a complete laundry room and gym. The laundry room provides free laundry service. It is very intimate. There is also a rare facility such as a shoe wash machine. The details are full! The gym equipment is complete to meet the exercise needs during business trips. In short, the location is excellent (close to the subway station), the service is meticulous, the facilities are perfect, it is a great choice for business travel and tourism. Next time you come to Urumqi, you will definitely choose here! Thanks again to all the staff for their service!