Top rated hotels in Venice

Hotel Indigo Venice - Sant'Elena, an IHG Hotel
4.4/552 Reviews
Venice City Center
I have recently had the pleasure of staying at Hotel Indigo St Elena in Venice for 4 nights with my 18yr old son. He was due to come to Venice for a school art trip that was cancelled due to covid, and I'd always promised I'd take him. Having worked hard to finish his A-levels this summer, it was the perfect opportunity to visit and Hotel Indigo was the perfect mix of location and style we hoped it would be. Pros: *Cleanliness & Styling: The room and hotel were spotlessly clean. I adored the modern, cool contemporary styling. *Comfortable Accommodation: Though our inner garden room was quite compact, it was equipped with a very comfortable bed and a lovely bathroom. The provided toiletries, bathrobe, and slippers were appreciated touches. The garden, in particular, gave an exclusive feeling, which added to the charm of the place. *Fabulous Breakfast: The breakfast was an absolute treat! From pastries and cakes to meats and cheeses, the options were abundant, with hot options of scrambled eggs and bacon. The setting in the bar area for breakfast was also lovely. *Breakfast Tip: For Brits asking for tea, make sure to ask for milk, as it's not automatically served. *Prime Location: The hotel's location was fantastic and well-connected to the Vaporetto. St Elena is serviced by number 1 (the Grand Canel route, which can be very busy and slow but scenic), No.6, 4.1/4.2 (get to Murano on this one) and the 5.1 /5.2. We used it multiple times a day, going back and forth. The nearby Via Guiseppe Garibaldi street, with its local eateries, shops and mini supermarket, was a more authentic experience of local life seemingly popular with native dwellers with a lovely bustle about it, but not touristy like further down near San Marco. Overall I found St Elena to be a serene retreat from Venice's bustling streets. * Special mention: to the lovely older lady at reception who checked us in and out. Sorry, I should have noted her name. She wore a UK flag badge, and I think either German or Spanish one. Her English was great and she was very knowledgeable and helpful too. * Luggage storage: It was fantastic to be able to store our bags on arrival as we landed early morning. Check-in was 3 pm, but the lady (mentioned above) was very kind enough to call us to let us know the room was ready for us to access earlier. Likewise, on check out, our flight wasn't until 21.50 and we were able to leave our bags for the day and have a hassle-free full day out. Cons: * AC Issue: One downside was the AC which would only go down to 19°C, and running day and night at this temperature, the room never got particularly cool. Luckily we had some cooler weather days, but I suspect the room would feel quite warm with sustained hot weather *Tea & Coffee Refills: You are provided with two cans of water, a selection of tea and coffee and just two tiny pots of milk (1 per cup) - these we not replenished again when our room was serviced, and I had to ask multiple times for mor

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