Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Feb 3, 2026|Classic Double Room
❤️travellingMy flight was in the morning from MXP, so I left the hotel at 4 am. I asked the front desk at least 5 times about where is the ferry station and time table, which Lorenzo gave me very accurate answer and printed out the time table, indicated the station on map for me. However, the station that he gave me was wrong( I arrived 10 mins in advance ) so I missed the ferry at 4:21….there was absolutely no one in anywhere near the station so I desperately rushed back with my luggages to the hotel, where there is an older guy in the front desk said it’s the next station after the one Lorenzo gave me, which means one more bridge. Yet, I did ask this older guy before I left the hotel at 4 and he was very sure. When the second time i doubted him he said “ you can wherever u like lady!” There was no empathy, as if it’s none of their business! Second time I rushed to the correct station n took the ferry at 4:55 and I missed the train to Milan! Buying another italo ticket wasn’t a problem but it’s about life and limb! I’m just hoping the front desk could be more professional n check really carefully when they give suggestion. I would definitely miss my flight if there was no Italo fast train, plus I took taxi right after I arrived Milano centrale to make it!
Room was small couldnt open big luggage but it was clean, the cleaning lady deserved a big tip! I like they provide water and slippers. The view from my room is authentic.
The hotel is convenient if u r around San Marco square or you always have to go to bathroom.
If u r taking night ferry to Santa Lucia Train station Ferrovia, remember is on the right END station from San Marco, it’s another bridge u have to cross.
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Price per night from:IDR 5,112,356
Posted on Aug 8, 2025|Superior Double Room Golden Leaf
Anonymous User
The hotel boasts an excellent location, right by the pier, and the restaurant offers breathtaking views. Dinner service was acceptable. However, the compulsory service charge on the bill was excessively high. Bar service, on the other hand, was disappointing, with one particular staff member always having a cold demeanor. There was no complimentary bottled water provided in the rooms. Booking a superior room often results in being assigned an accessible room or a subpar one on the ground floor, and even if you're unhappy with your room, they refuse to allow a change.
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Price per night from:IDR 13,325,736
Posted on Jul 7, 2026
Guest UserStaff was courteous and very friendly - especially the woman at breakfast. Room was clean and very large with a nice bathroom. Only negative was the lack of a free shuttle to and from the airport
Would definitely recommend to other travelers
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Price per night from:IDR 2,817,441
Posted on Jun 24, 2025
Adam23
We had a great experience staying at this hotel! Although it's rated as a three-star property, keep in mind that it’s three stars in Venice—which is definitely not the same as a three-star elsewhere. The charm and quality here exceeded our expectations.
You won’t find a lot of reviews about this hotel, but I did come across a YouTube vlog by a mother who shared her family stay here. She said it was a really good choice—and she turned out to be absolutely right!
We booked a Prestige Room with Canal View and specifically requested Room 101, which we saw on TikTok or YouTube (can't recall exactly where). The photos already impressed us, but the reality was even better. The ceiling was much higher than expected, which gave the room a beautiful, airy feel. The hotel still shows older pictures online, with an outdated TV, but we were happy to find a newer TV already installed.
The amenities were excellent—truly some of the best I’ve experienced in a hotel of this category. Breakfast was on the smaller side, but absolutely sufficient. The cakes and pastries were quite decent, and having them in such a beautiful, old-style interior made it feel like we were stepping back in time—in the best way possible.
A huge shoutout to the staff, who were all genuinely kind and accommodating. We felt their hospitality in even the smallest gestures, and it was very much appreciated.
Lastly, the location is unbeatable—just a short walk from the Rialto Bridge, close to everything. Being so near the heart of Venice made it easy to go out and explore, then return to rest and recharge. It's also conveniently close to shopping areas, which is a nice bonus.
All in all, this hotel was a hidden gem. If you're looking for a stay that combines charm, comfort, location, and authentic Venetian vibes, this is a fantastic choice. That mother on YouTube was right—it really is a great choice!
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Price per night from:IDR 3,823,108
Posted on Jul 7, 2026
Guest UserI specifically chose this hotel because it has direct access to the water, allowing us to arrive by water taxi straight from the airport. The location is absolutely perfect—ideal both for arriving by boat and for exploring the city on foot.
The only thing worth mentioning is that the hotel could benefit from some renovation. Personally, I think even small cosmetic improvements would make a big difference—for example, replacing the grout and silicone seals in the bathroom so they look fresh, clean, and bright again. This would make the rooms feel even more attractive while preserving the hotel's charm.
The reception team kindly recommended several excellent restaurants in the city, and every recommendation turned out to be fantastic.
The hotel also has a beautiful rooftop terrace with breathtaking sunset views. The bold seagulls that regularly visit are all part of the unique Venetian atmosphere and added to the experience!
Breakfast offers a great variety of choices, and the staff throughout the hotel are exceptional—professional, warm, attentive, and always ready to help.
Thank you very much for making our stay in Venice so memorable. We truly enjoyed our time and hope to return again!
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Price per night from:IDR 7,281,235
Posted on Oct 18, 2023
Have to travel
Alomost perfect but “Check in Guide”
As guests who just booked the hotel several days ago, we didn’t receive an email about how to find the hotel. So we used google map. But got lost nearby. Thus, we decide to share our experience to help potential guests.
Firstly, when you find this little square with a statuette(picture 1). You can go across the little bridge then turn left. Don’t walk too much. The hotel is just near the bridge. Actually we spent around 30 minutes walked around this place. But seldom people knew this building’s location . And we got cold because of October’s weather in Venice. In short, after going across the bridge, you should turn left and almost immediately turn right. The gate of hotel is close to “Campiello Diego” and a bar. Unluckily, the phone number on Trip.com is wrong. So we find a number on the door and add the front desk’s WhatsApp. The front desk replied immediately, and we finally got the pin and entered the room.
The room is new. And the view is beautiful. Unless the “finding hotel” process, we like this hotel.
BTW, the restaurant attached is very good. Waiters are helpful and generous there. They will treat you appetizer, dessert and two little cups of alcohol. Their spaghetti is good.
Hope our information can help you~
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Price per night from:IDR 2,541,736
Posted on Mar 30, 2026|Family Suite
Alex Fu HKGThe best even hotel I’ve ever stayed in Europe.
Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details.
Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel.
Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel
Qualify breakfast, an unforgettable enjoyment for my stay
Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day.
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Price per night from:IDR 6,501,384
Posted on May 30, 2026
Guest UserTraveling with my parents, we chose to stay here while visiting Venice. This campsite offers a different experience from traditional hotels. You can cook your own meals, as they provide kitchenware and utensils, and there's no extra charge for parking. The premium cabin can accommodate five people and has two separate bedrooms, each with its own bathroom, which is very convenient. A heads-up: you'll need to take a ticket at the machine when checking in at the front desk, and the stove requires a igniter (you'll find it in the cupboard). While the campsite and cabins show their age, the value for money is truly excellent.
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Price per night from:IDR 659,066
Posted on Jan 15, 2026|Deluxe Room
DenysBWe arrived at the hotel on January 12th at 10:30 PM. The room was absolutely amazing and split over two levels.
On the ground floor there was a bathroom and a separate shower. Everything was very beautiful, clean, and in perfect working condition. The shower did not leak at all, and there were no unpleasant smells.
On the upper floor there was a bedroom with a large bed and an additional sofa. The room was equipped with a large Smart TV, a spacious wardrobe, a safe, and a hairdryer. We were also provided with two 0.5 L bottles of water.
There was both a heater and air conditioning, and everything worked perfectly, so it was not cold at all.
The location is excellent. It may look a bit confusing on the map at first, but we figured it out quickly. When you see the shop “Ca’ Macana Atelier”, turn immediately to the right. You will see an old public telephone, and between the buildings there is the hotel entrance (the hotel name is written on the door). All access codes worked without any problems.
The interior of the hotel is very beautiful. The owner is a very kind and welcoming lady truly wonderful. She speaks English and cleans the rooms daily. If you prefer not to have your room cleaned, you can simply inform her or hang the sign on the door.
The tourist tax is €3 per person per day.
We absolutely loved everything. Out of all the places we have stayed in (priced between €20 and €60 per night), this hotel and room are without a doubt our number one favorite.
Thank you so much. If we ever return to Venice, we will definitely stay here again. ❤️
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Price per night from:IDR 1,838,033
Posted on Sep 30, 2025
M246278****
The address is right next to the club, but it's much better than that place. At least it's not cold at night, and the ground is clean.
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Price per night from:IDR 656,440