Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.3/10
Great
RRUOPENGThe hotel is directly on the RIALTO Bridge and St. Mark's Square, with easy access to major attractions. The hotel has a water gate, and the WATER TAXI and Gondola are easily accessible. The breakfast was very good and the restaurant in the hotel was very good. The decor of the hotel rooms and public areas are very beautiful. There is a small gym.
Hotel near Venice City Center, Venice 24.5% of visitors choose this area
Price per night from:DKK 4,095
9.3/10
Great
GGuest UserEven though it was on the main island of Venice, I booked it because it was cheaper than other hotels, and the room was very nice! It was also helpful that the staff showed me to my room when I checked in. ✨
The breakfast was also delicious, so I recommend it!
However, I couldn't figure out where to turn on the light in the bathroom, and the shower area couldn't be locked, so if you're concerned about privacy, you might want to avoid it.
Hotel near Venice City Center, Venice 24.5% of visitors choose this area
Price per night from:DKK 1,265
9.0/10
Great
GGuest UserBefore my stay, I saw mixed reviews online, but after experiencing it myself, I found it to be pretty good. The front desk staff were very friendly and patient.
**Transportation:** There's a bus stop very close to the right of the hotel entrance. Using Google Maps, it's quite convenient to get to the train station or Venice's main island. Just make sure you're heading in the right direction before boarding. It takes about 30 minutes to get to the main island, but you need to factor in waiting time for the bus. I bought several tickets at an automatic machine at the train station, each costing 1.5 Euros. Remember to validate your ticket when you get on the bus.
**Surroundings:** If you walk ten minutes to the right of the hotel entrance, there's a huge shopping mall where you can find food, entertainment, clothes, and souvenirs.
**Airport:** Taking the bus isn't very convenient; from the last stop, you'd have to walk nearly 2km. So, I decided to ask the hotel to call a taxi for me. It took 20 minutes to get to Marco Polo Airport and cost 40 Euros.
AAnonymous UserVery disappointing experience with discriminatory attitude at the front desk.
We simply asked for an extra blanket, but the staff misunderstood us repeatedly, even after explaining three times.
Instead of helping, the receptionist made unnecessary and inappropriate comments about Chinese habits compared to Europe, saying things like “Europeans don’t change toothbrushes every day” and “this is not how Europeans do things” — we never asked for a toothbrush, only a blanket.
In the end, they only brought a duvet inner without a cover, still not understanding our request.
Location is fine, but the rude, disrespectful, and discriminatory service from front desk ruined the whole stay.
Not recommended.
Hotel near Stazione Mestre, Venice 71% of visitors choose this area
Price per night from:DKK 1,039
8.9/10
Very Good
SSuzyyyWe love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service.
This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell).
We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots.
Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.
AAlex Fu HKGThe best even hotel I’ve ever stayed in Europe.
Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details.
Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel.
Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel
Qualify breakfast, an unforgettable enjoyment for my stay
Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day.
Hotel near Venice City Center, Venice 24.5% of visitors choose this area
Price per night from:DKK 2,429
8.8/10
Very Good
AAnonymous UserWas given a room all the way to the end and the corridor was far. Took at least 3mins with our luggages. The last room was also alitttle smaller. Call to the reception and thankfully they were able to provide a change of rooms. If you cannot stand noises, maybe get a higher floor cause the trains run till late. The only issue is the coffee machine where it was dirty with leftover coffee remnants when we tried to use it. Location was great, with a supermarket nearby and restaurants and bus stop too.
Hotel near Stazione Mestre, Venice 71% of visitors choose this area
Price per night from:DKK 1,277
8.8/10
Very Good
GGuest UserThe location is fantastic, very close to a large supermarket, just a short walk away. This makes grocery shopping incredibly convenient, whether you're buying fresh produce or household essentials.
The apartment also comes with a fully equipped kitchen, including a stove and utensils, so you can easily cook your own meals. It's a great way to ensure healthy eating and enjoy the fun of cooking to your own taste.
Plus, there's a professional front desk that strictly monitors access, providing 24-hour security. You can feel completely safe and secure during your stay.
Hotel near Stazione Mestre, Venice 71% of visitors choose this area
Price per night from:DKK 605
8.5/10
Very Good
KKa Ka BoyWe stayed three nights here. Hotel is conveniently located right next to the ferry station. Breakfast was good and has good variety. Probably the best hotel on the island until we received really bad service which lost all marks on our last morning of stay which I’ll elaborate later.
We had to catch the first flight and needed to have a quick breakfast before departure after our stay. Since we stayed there for three nights, we had breakfast and also dinned in their outlets throughout our stay, we were surprised the staff told us they don’t have our records on the last morning, we are not seated for breakfast and had to wait for them, it would be better if we get seated to allow hotel to sort it out since we have to leave for our flights. Unfortunately the staff also told us “they have hundreds of guest so it’s not possible to recognize us”. “There is no record”, and after waiting for over 10 min they came back and told us again “there is no record”. I asked to sort out the matter with the manager and they just told us we can walk over to the counter while there is a long queue of guests. Without cutting the line I waited at the lobby. After the staff at the counter also did not follow up about the situation after the queue was cleared or apologize for the rude attitude. We left the hotel after they ruined our experience at Venice. The entire good experience was lost due to lack of hospitality service. Wouldn’t recommend anyone to stay here, and it is a disgrace of the Hyatt brand.
AAnonymous UserVery good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.