Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 30, 2018
RUOPENG
The hotel is directly on the RIALTO Bridge and St. Mark's Square, with easy access to major attractions. The hotel has a water gate, and the WATER TAXI and Gondola are easily accessible. The breakfast was very good and the restaurant in the hotel was very good. The decor of the hotel rooms and public areas are very beautiful. There is a small gym.
Show more
Price per night from:US$762
Posted on Jun 30, 2024
Suzyyy
We love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service.
This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell).
We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots.
Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.
Show more
Price per night from:US$176
Posted on Jun 30, 2025
Guest User
Perfect island, perfect hotel! The room has a beautiful view, with a wide view of the river and St. Mark's Square across the street. The breakfast is rich and delicious. The staff are helpful, very kind, and always smiling. I lost something twice and the staff helped me find it. Thank you very much!! The front desk staff are great, especially the front desk manager Elia (pronounced like ”love you” in Chinese, very interesting) who is always attentive and thoughtful to help solve all troubles, so that guests can have a worry-free vacation. Thank you very much!! You can relax and have a romantic wedding here, which is great, seven-star service, seven-star experience👍👍
Show more
Price per night from:US$858
Posted on Mar 30, 2026|Classic King Room
Guest UserBefore my stay, I saw mixed reviews online, but after experiencing it myself, I found it to be pretty good. The front desk staff were very friendly and patient.
**Transportation:** There's a bus stop very close to the right of the hotel entrance. Using Google Maps, it's quite convenient to get to the train station or Venice's main island. Just make sure you're heading in the right direction before boarding. It takes about 30 minutes to get to the main island, but you need to factor in waiting time for the bus. I bought several tickets at an automatic machine at the train station, each costing 1.5 Euros. Remember to validate your ticket when you get on the bus.
**Surroundings:** If you walk ten minutes to the right of the hotel entrance, there's a huge shopping mall where you can find food, entertainment, clothes, and souvenirs.
**Airport:** Taking the bus isn't very convenient; from the last stop, you'd have to walk nearly 2km. So, I decided to ask the hotel to call a taxi for me. It took 20 minutes to get to Marco Polo Airport and cost 40 Euros.
Show more
Price per night from:US$234
Posted on Aug 9, 2026|Classic Room
Guest UserExtremely satisfied 👍, the hotel facilities are excellent and well-equipped, including Illy coffee and various tea bags. There's a fridge, which is really convenient for bringing back ice sometimes. The hygiene is impeccable. The front desk and other staff are all very warm and polite, always proactively going the extra mile for guests. My experience traveling in Italy was quite disappointing due to numerous pickpockets, and public transport being either late, early, or striking. Thankfully, this hotel provided me with the best, most comfortable experience and wonderful memories, otherwise, I really couldn't have continued my trip. I could stay at this hotel forever. The price is a little higher than other hotels, but its value definitely exceeds its price. Staying at this hotel makes your trip easy and pleasant.
Show more
Price per night from:US$197
Posted on May 21, 2026|Twin Studio Apartment
ZhangjiangzhiwangThe room itself was alright – quiet and quite spacious. There was a two-person dining table and a TV at the foot of the bed, and the large window could be opened.
There was a €1.4 fee upon check-in. The front desk staff weren't particularly friendly; they assigned me to the worst-facing room, number 425, which was sandwiched between a highway and railway. I've seen comments about discrimination, particularly against Chinese guests, and I'm seriously starting to suspect it's true. However, the double-glazed window provided decent sound insulation. Even though there was some noise late at night, I was too tired to notice.
The only real plus was the extremely well-stocked kitchenware: cups, plates, bowls, frying pans, saucepans, cutlery, and even a dishwasher. The fridge was pretty useless as it didn't get cold. You can cook your own meals, and there's a big supermarket just a 5-minute walk away.
There were also 4 coffee capsules, which I assume were complimentary.
Overall, it was just okay, nothing special. The 1200 price point might be normal for this season.
Show more
Price per night from:US$219
Posted on Jul 23, 2025
Jiqimaojiadejiqimao
It takes at least half an hour to get to the hotel from the main island. If you go to places further away, the return trip will take even longer.
There aren't many restaurants near the hotel, but there's a supermarket where it's convenient to buy water and other necessities.
The room was bad; the window offered no view, making it very oppressive. The hotel's exterior walls completely blocked the window, and there was also clutter outside.
I don't know if the air conditioning was broken or if there wasn't any air conditioning at all; they provided a fan. It wasn't hot at night, but during the day, while unpacking, I was drenched in sweat.
The breakfast was very limited and not very good. It was nowhere near as good as the NH Collection I stayed at a few days ago.
Show more
Price per night from:US$226
Posted on Jul 9, 2026
John | linjinxiongGreat location if you're traveling by car. It's right off the highway exit, and there's a dedicated, secure, and convenient parking lot. Getting to the main island of Venice by car is a breeze. The hotel also has excellent facilities.
Show more
Price per night from:US$147
Posted on Feb 2, 2026|KING ACCESSIBLE GUEST ROOM
Guest UserI stayed here for the 3 nights I’ve visited for with my spouse and we enjoyed our stay here as it was located close to where we had access to bus routes as well as Venice overall clean and affordable hotel, only down side was receptionists staff were not as helpful e.g. i asked for salt one night at receptionist and i got no response then he was on a call then after he knew i was still waiting and decide to take a look only to say there’s none left until i found it myself few other things did occur similar to this. Others than this it’s good value for money would visit again
Show more
Price per night from:US$189
Posted on Dec 24, 2022
Anonymous User
Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
Show more
Price per night from:US$87