Luxury Hotels in Venice

"Everything in the refrigerator is free, all kinds of snacks are free, and breakfast is free. The room is large and every little item is worth savoring. Every hotel waiter is treated with the most beautiful smile. Best hotel I've ever stayed in. It's so perfect!"

"The hotel is dreamy. Although it is not on the main island of Venice, you can easily reach St. Mark's Square by taking the hotel's private ferry. The hotel has a beautiful garden."

"The Astor Junior Suite I booked for over 10,000 yuan a night turned out to be like this. It was next to the elevator, the window faced the roof, and the door faced the air conditioner and utility room in the corridor. It did not meet the suite standard at all. It was probably the worst room in the hotel. I asked the hotel front desk to change the room. On the first day, they said there were no rooms to change. I checked online and there were still many rooms. They said they would change it the next day. On the second day, they said they would have to pay 2,000 euros more. It didn't cost 2,000 euros to book a new room. It was a very bad experience."

"The hotel itself is a work of art. It is said that it was the residence of a former noble governor. Be sure to set up a landscape room with a balcony. Open the window and you can see the church on the other side of the river. The view is really amazing! The hotel is in a good location, about ten minutes walk from Luxury Street, Phoenix Theatre and 15 minutes from San Marco Church."

"The best even hotel I’ve ever stayed in Europe. Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details. Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel. Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel Qualify breakfast, an unforgettable enjoyment for my stay Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day."

"This is the first time I write a review on Ctrip. I'll say that when you are away from home, don't be too hypocritical, and don't ask and expect too much. But this time I can't help but tell the truth. Let's talk about the price first. 1. The standard large room of this hotel is more than 4,000 yuan per night. This room type is enough for two people. After arriving at the hotel, we still asked how much it would cost to upgrade to a better room, and the front desk receptionist took us to see two upgraded rooms with different decoration styles, but it would cost about 350-400 euros. In the end, we gave up because of the price and felt it was not worth it. In addition to the larger space, although there is a sea view, it is not a floor-to-ceiling window. 2. The design style is dark. I personally think that this hotel should be suitable for young people under 25 years old who are avant-garde in art. It is a personalized design boutique hotel. For other business travelers with high comfort requirements/poor eyesight or older people, forget it, because it is really a bit dark, a bit dark, and the practicality of various buttons in the room is really a bit brain-consuming. It is more recommended to choose a chain brand five-star hotel). At least those brands are more mature in operation, the service is also very professional, and the courtesy is more diverse. 3. The reception is not good enough. There is no pick-up service. This is a hotel on the main island. If you come here, you can book a water taxi ticket at the airport (140 euros for two people, a special boat, 20-30 minutes to get off at the hotel door, it is quite smooth.), but you will be very embarrassed when you leave the hotel. Anyway, we are going to Lucia Railway Station to take 🚞 to Milan. The hotel staff did not provide any service to help us see off. You know, guests like us from the ”Eastern Tang Dynasty” have several suitcases and have to travel through several cities. We dragged several heavy luggage all the way, and there were 5-6 bridges on the cobblestone road and 20 minutes of walking. Oh my God! Where is the decency of staying in a boutique hotel? ! ! It's really ironic! ! As a hotel of this price on the island, a representative hotel, it is marked as the No. 1 luxury hotel in Venice on Ctrip... It really made me feel very, very bad. 3. I am quite satisfied with the hotel breakfast. You have to order a set meal on the spot, which is freshly made and not self-service, probably to avoid waste. As shown in the picture, the drinks, water, snacks, etc. in the mini bar in the room are all free. 4. If you are a little superstitious, you don’t have to choose this hotel, because the standard room is a sky view room, which is really depressing, with insufficient light, and dark style design. I almost brought my own black magic. There is also an art installation in the corridor at the door of my room. As shown in Figure 1, there are all kinds of monsters moving in a pool of mud... Just think about it and your stomach will tremble! When we checked in, we were very nervous, and we could only stay in this state of mind. The reason why I have such a long talk is to avoid many compatriots from stepping on thunder. In fact, Venice is very small. One day on this island is enough for you to play. It is similar to you visiting an ancient town in China, but the architectural scenery in Europe is more outstanding. There is no need to stay on this main island. Leave more time to other fun cities!"

"Overall, the hotel was superb. The staff were professional and incredibly attentive. The location is ideal, offering a peaceful retreat despite being centrally located. The breakfast was absolutely delicious, and a water taxi stop is conveniently located right outside the hotel. I'll definitely be back here on my next visit to Venice!"

"The service is very good. The front desk will take you to introduce the functions of each space and room. The whole process is professional and enthusiastic. The breakfast is also good. The omelette is delicious and the wine is good. Although we arrived at 10:55 because we were running, there was no sense of rushing. In short, except that the location is not so central (800 meters from the train station), it takes more than 20 minutes to walk to St. Mark's Square, and everything else is good."

"This is a very high-end hotel in Venice, with modern rooms (though a few inconveniences, such as not being able to hand-wash underwear). The service is excellent, but the price is high. According to the Ctrip room description, I booked an executive suite (2 adults, 2 children) for two nights. It had a king bed and two single beds, and I double-checked that there was no sofa bed or extra bed. The cost was around 16,000 for two nights. Upon check-in, the lobby was incredibly welcoming, offering a welcome drink. However, they explained that since I had only entered two adults in my booking, they assumed I was booking one child. Since there were two children, they would charge for an extra bed. I immediately thought this logic was flawed. If they had already prepared two beds, why did they assume there was only one child? If they knew there were four people, why would they charge for an extra bed? The front desk staff said it might have been a misunderstanding. I immediately checked with Ctrip, and they said there was no charge. However, upon entering the room, as shown in the picture, it was a repurposed sofa in the living room with a mattress and a spring bed, completely inconsistent with the Ctrip booking description and my repeated confirmation. Ctrip helped to mediate, saying that this was the only option, and that as long as the child could sleep, they wouldn't make a fuss. Upon check-out, in addition to the city entrance fee, they printed out a receipt stating employee benefits, nearly 100 euros, supposedly a service charge. Since I had a ferry to catch, I paid it, but then took the receipt to Ctrip, as it was an additional expense. After confirming it was a tip, the hotel explained that we had no objection. This is interesting; if it were a tip, the guest should have specified the amount (I'd probably accept 300 euros, right?), rather than simply printing out a figure for payment. Ctrip then arranged to refund the amount in a few days. These small details highlight the hotel's treatment of tourists, or perhaps Ctrip's tactics against Chinese tourists. Everyone should be aware of this. The hotel is still good; after all, at 8,000 euros a night, it's certainly worth it."