Ascott Hotels in Wuxi

The front desk staff, Jersey, Nancy, and Bella, were all very enthusiastic and helpful. The room was clean and tidy. The hotel's downtown location is incredibly convenient for transportation, and there are plenty of dining and shopping options nearby. I'll definitely stay here again next time.

Had a wonderful stay here with friends. The beds were really comfortable, and the living room was quite spacious, with a nice separation between the dining area and the sofa seating. The kitchen was pretty well-equipped with pots, pans, and utensils, though you'll need to buy your own seasonings. The only thing missing was a cutting board, which made chopping a bit inconvenient. The cleaning staff was very prompt and did a great job – everything was spotless. When we called the front desk for things we needed or were missing, they were delivered very quickly. We also used the hotel's swimming pool and gym, both of which were quite good. My only suggestion would be for a larger TV in the living room; I think it would be more enjoyable for everyone when we're all together.

The room had a washing machine, and it was even a washer-dryer combo, which was super convenient for us travelers. The TV in the room also supported screen casting. The fridge had excellent cooling, and there was even an ice tray to make ice cubes. Other hotel services were good too; the front desk even recommended some local specialty food, and they were very enthusiastic. The pool water was clean, not too crowded, and well-maintained. The hotel seems to be located within a complex, with no subway stations nearby. However, guest parking is free, which is a plus for those traveling by car. I asked the front desk, and they said only the fresh air mode was available, and it felt quite warm in the room. The most annoying part was a park behind the hotel. In the evening, there were elderly people playing loud music and singing, and the sound was huge and the singing was far from pleasant. Even with the windows closed, we could still hear it. They kept singing for several hours, finally stopping around 9 or 10 PM. It was really unbearable, and I hope they can do something about it.