Hotel du Nord ★★★

"The hotel is located in the centre of the town, looked nice on the website, so after walking about 25km on the Via Francegina (our first day's walking), we were looking forward to relaxing there. We got there at 4.45 in the late afternoon. We had already advised in advance it would be a late arrival due to our trek. We were advised check-in was up to 7pm in the evening. So relieved we got there, we decided to go for a drink, before checking in, freshening up etc. We had just ordered drinks in the nearby bar, when I got a phone call from the receptionist, who had seen us outside the hotel, (as we discussed what to do), to say that we had to check in immediately. I explained we would be there shortly and she advised us, on no uncertain times, that we must check in immediately. So we left our drinks and did so. We tried to explain our relief at walking the 25km and to celebrate it by having a drink, but she was having none of it, and no apology for the drinks we had to leave behind. She snapped 'passports'. I tried to explain that we understood check-in was until 7 and hence we didn't know of the urgency. She simply said, that she was in the hotel all day on her own and she had to get transport home. I again reminded her that check -in was until 7 and she said 'not today'. I calmly advised again that we were not advised of the earlier check-in, and she simply snapped again about payment, with a very cross face and with no eye-contact, There was no chance to ask questions about facilities in the hotel or elsewhere. She was closing up and not only the reception but the hotel itself would not be manned for the rest of the night. We had to have a code to enter the hotel and if we forgot it, we would have to ring a number. She was cross, rude and totally unprofessional . Never have I experienced such rudeness in the hospitality sector. The room was adequate and clean but over-priced for what was provided. The carpets in the central hallways were stained and required a vacuum. The hotel is classed as a hotel, but apart from the fact that it provides breakfast in the morning, I question how it gets that category. Breakfast was a buffet and had a minimalist selection. No other services whatsoever. The only redeeming feature was that the girl assisting with the breakfast, of Sri-Lankan origin, had a lovely smile and was helpful. I noted from other reviews, that other clients had similar 'cool' experiences. A friendly welcome would have made all the difference, despite it being overpriced. I would NOT recommend staying here."

Villars Palace ★★★★★

"Another wonderful stay in this beautifully restored hotel. Elegance, top notch hospitality and probably the most amazing breakfast buffet you can get. Rooms are large sized with very comfortable bedding and a breathtaking view over Villars and the entire valley. The dinner in the 1913 restaurant was an unforgettable experience thanks to the sommelier Vasili’s unstoppable enthusiasm to make you discover new wines and the remarkable work of the very charismatic culinarily director Christian Bertogna who signs off each dish with a final touch par le maître himself."

Maison des Sports ★★★

Alpe Fleurie Residence ★★★★

"Very unfriendly people and the place smells. Why can’t they make an effort to be friendly and not make you feel guilty that you choose their place to spend your money. Makes me sad behavior. It’s just not the right place …, rooms are basic, restaurant is very traditional with this odeur that is unpleasant and the service is not very friendly. Sorry I can’t be more positive but my recommendation is to choose one of the other newer and better hotels!"

Chalet la Griotte ★★

"Beautiful environment, very like the retro style, the restaurant is available."

Chalet RoyAlp Hotel and Spa ★★★★★

"It is said that behind the details lies an exceptional stay, but here, despite an exorbitant price, they should not be looked for, because there are none! What a desappointment. We are used to frequenting high standard hotels and are disappointed by the lack of small details which make all the difference in an establishment of this type. We are staying in a junior residence at 4800.- for two nights. When we arrived in our room, there was no small attention, a small snack or even a simple bottle of water! Nothing... We can see that there is no minibar or snacks in this apartment, as if having a kitchen meant bringing your groceries. I stayed with my 3 children 8 years old 8 years old and 13 years old, in the bathrooms 4 bathrobes adult sizes, and a pair of slippers only. Once again the detail, slippers are missing and the bathrobe sizes are not suitable, they have information on the ages of the children to be as close as possible to their customers. In fact, the majority of hotels we frequent think about it. How many times have we found a little stuffed animal next to a child-size bathrobe, a chocolate or whatever and a pair of children's-size slippers, a little detail that makes children happy. As for the apartment, very pretty but lacking in decoration, another detail but not the least, the apartment has a fireplace on our arrival, a single log and a bag of matches, no firelighters! I ask reception for some wood which I am still waiting for. As for the rest of the establishment, the services, spa, catering and various common areas are consistent with a hotel of this size. The big plus is the location of the station for going skiing. As it stands, the same station offers a superior quality service for a much lower price. disappointed."

Les Mazots du Clos ★★★

"We spent three nights here in August. The rooms and beds were quite comfortable. The included breakfast offered a good variety of choices. Our room happened to be located above the restaurant, so we could often hear music until the restaurant closed. The staff were very welcoming, helpful, and friendly. We especially appreciated the help and friendly attitude of Alyssa. There is limited parking, which is accessed by a narrow signed road next to the church. The access road is before you reach the hotel, which can be confusing."

Nonanteneuf Aigle ★★★

Viu Hotel Villars ★★★★

"It's fantastic! The trip is convenient and quick. The skiing experience in the snow-capped mountains is truly amazing! I love it! 💕 The rest area here is especially wonderful and comfortable. It's really great!"