"The first day we entered the hotel we changed our room because of hot water. It was the mark of my sunglasses, the hotel was not responsible. He did nothing. The hotel is not 5 stars but 3 stars breakfast, everything was missing we had to ask for continuously. Cleaning is not very good. They are working completely on the Arabs."

"The room is very narrow and I would like to thank Bashar for his good manners."

"Goodness"

"The service was very good also the room was so clean. The breakfast is aslo excellent"

"The rooms are not clean enough, the air conditioner is broken, the refrigerator is useless because it does not provide enough coldness, and it is probably broken. The food is average in taste, not bad but sloppy."

"The hotel, overall, did not meet the expectations of a 4-star rating as it was described. The only positive aspect was the breakfast, which was acceptable to a certain extent. However, it still needs improvements and some basic additions to reach a better standard, although it remains within an average acceptable level. Regarding the rooms, there were clear issues with cleanliness. The rooms were not cleaned on a daily basis, and bed sheets and towels were not regularly changed, which affected the overall comfort of the stay. Another major drawback was the location. The hotel is situated in a residential, non-touristic area, far from the city center. This made transportation inconvenient and almost entirely dependent on taxis to reach any central or touristic locations. Overall, the hotel experience was below expectations and did not reflect the advertised rating."