"The room type may be different from what was booked, the hotel is OK"

"These waiters had no idea what was going on and made a complete mistake when printing my bill, charging me twice."

"Wow! I was impressed. I have felt that the “Comfort Inns” have been a little lacking in the past few years regarding cleanliness, lighting, breakfast, etc. as a matter of fact, even though I was a “choice member” I avoided staying at a Comfort Inn. I had no choice and had to stay at one in a different location a couple weeks ago and it only confirmed my thoughts, “don’t stay there”. However, this one at Vail/Beaver Creek was quite different. It was clean, lighting was bright, even had hot soup and hot cocoa in the late afternoon waiting when we got back from a fun, cold day of skiing! I liked it so much that I actually recommended this particular Comfort Inn to others."

"Hotel is in nice location just next to bus stop and with lots of amenities like hot pool, jacuzzi etc. Kids will have lots of fun. Very near to good restaurants. However the room service must be requested every day if you are staying there for several days."

"This was our first time in Avon and we couldn’t recommend the Westin Hotel more! From the reception, to drivers, staff, house keeping, everything was truly amazing. The location is walkable to everything downtown. There’s also couple of jacuzzis and pool, perfect for relaxing after a days hike. We are definitely staying here again!"

"Staying at the Sheraton Mountain Vista is no different than buying something disposable in America - it’s meant to fail you sooner rather than later. This lodging is, in part if not wholly, associated with timeshare use. I elected to stay a week in a 1 bedroom apartment-like suite. Although the kitchen is small, it is fully functional with standard size appliances. There is a 4-seat dining table off to the side with a stackable washer and dryer behind a closed door, adjacent to it. The living room is adequately sized and spaced, and has a sliding glass door that opens to a very small patio with a gas grill that takes up about 40% of the space. Behind the living room wall, complete with a gas fireplace (that only works from Sept-May) and a hanging 45 inch television, is a good-sized bedroom. It’s equipped with a king bed and an end-of-bed padded sitting bench with built-in drawers, and a small closet with a hanging safe. There is a second fireplace and another hanging, slightly smaller television. There is also a moderately large, triangular soaking tub. To the side of the bedroom, with access from the living room is the bathroom with double sink vanity, adequate enclosed shower and large toilet room. Superficially, the room doesn’t disappoint… until it’s used. In no specific order- *The carpeted floor feels like there is no pad. It may as well have been one huge rug cut to fit on top of a hard floor; *The coffee maker lacks a basket to hold the filter and the coffee carafe lid is broken, allowing steam to escape and burn your thumb if you use it to keep the lid from falling off when pouring coffee from the glass container; *One of the bathroom sinks has a cold water faucet that lacks any pressure beyond a thin pour; *The ceiling exhaust fan near the shower seems to be wired to flush the room with hot air rather than to draw warm, moist air out; *The cable television lacks a consistent signal, creating a frequent, distorted image when a signal isn’t stalled or missing entirely; *The management allows children to remain in the swimming pool after dark, screaming enough to require that windows and glass doors be closed to muffle their noise. BTW, those are openings required for ventilation purposes since the building doesn’t have air-conditioning due to it’s mountainous setting. Why the halls are cool and the Fitness Room is literally cold, seems to be the exceptions; and *The 8 floor building with approximately 300 rooms, was serviced by a single elevator when a second one was taken offline. This is a Westin wanna-be, an attribute it will never attain due to a lack of detail and attention by ghost management. If you enjoy hearing children running up and down the halls while parents-in-training would rather talk with friends, laughing and playing loud music while keeping their doors open for cool hallway air, congratulations, this is your full price, mediocre disappointment."

"Basically expected"

"Seasons restaurant is an exceptional culinary experience. Lou is a gourmet chef who was able to whip up something special to accommodate my dietary needs. He is also very caring and came out several times to make sure everything was perfect for us! Our waitress, Maggie was also extremely kind, thoughtful and attentive. Definitely a restaurant I can recommend without hesitation."