Hotel Tuparenda

Hotel Lydna Ki'n

"Overall, the hotel was nice and clean. Plus, the service stuff was friendly and open to any questions. The building is brand new, but our room lacked some functionality. Our suggestion would be to add some chairs, so people could put their bags, clothes, or use them on the balcony or with small table built in the wall. More hangers on the wall or a drying rack on the balcony would help, as we had no idea where to dry our towels and swimming suits. Also, having hair dryer would be nice, especially after days of swimming in the lagoon."

Hotel Makech

Azul 36 Hotel

"Nicely located near to the centre of Bacalar and many nice restaurants and beach clubs at arms length. Azul 36 is a nice small hotel with very friendly staff who do their best to make your stay as comfy as possible. There is a pool area which is partly in the shade and a sun roof terrace with lounge corner and tub to cool down. The rooms are modern beach style and the beds are comfortable."

Mia Bacalar Luxury Resort & Spa

"It was an enjoyable trip overall. The only two issues I had was 1. My unit with the jacuzzi had some wear, seems like there was a leak because there’s sealant on all corners throughout the room. 2. The couples massage was nice!! I asked for tension/deep tissue but didn’t get that. It was a bit light and skipped front upper body area."

Hotel Isabella Bacalar Front Lagoon

"We had an absolutely perfect stay at the Isabela Bacalar. The hotel is magnificent, very well maintained, and the facilities are ideal for fully enjoying Bacalar. Direct access to the lagoon is a real bonus: perfect for swimming, with an incredible and very relaxing setting. The restaurant is also excellent; we thoroughly enjoyed our meals throughout our stay. A huge thank you to the entire team for their warm welcome and kindness. Special mention to Aynuifo, always smiling, attentive, and lovely in all circumstances—truly exceptional service! Everything was perfect from beginning to end, and we will gladly return. I recommend this hotel without hesitation!"

Hotel Casa Hormiga

"Beautiful hotel, synthesis of a date structure furnished in a modern and searched way, of good taste. Beautiful pool, fantastic breakfast. One sin: you can't see the lago."

Bacalari - Adults Only

Hotel Maria Maria

"This place is adorable .. the upper balconies have a nice view of the terrace and part of the lagoon. The host/owner is really kind and makes you a complementary breakfast each morning. This place is half a block up from the lagoon’s free public dock and a couple blocks from the city center which comes alive at night! We wandered all over the area and would choose this place again in a heartbeat!"

Casa Zazil

"stayed here for 2 nights. very helpful ladies that owns it. They helped booked our tour on the lake. Clean rooms ond good breakfast. you can choose different every day. nice little pateo in the middle where have your breakfast. a little walk downtown but we found very nice restaurants just around the corner. Absolutly recommend to stay here."

Boca de Agua Bacalar

"This hotel is an architectural masterpiece and absolutely stunning. They are also one of the few hotels that didn’t destroy the vital mangroves protecting the lagoon (and it’s beautiful color). Needless to say that the lagoon is an absolute stunner. The service/management, however, is not worthy 5 stars and also not a Michelin key. We were very disappointed. A few things to note before you book this place: - very inconsistent service: for example, we never received a WhatsApp with all the info/tours, only after asking for it again. - very poor planing of tours (we booked a sailing trip … the first day it took them 2 hours of “confirmation” to end up telling us it’s not possible. We then booked for the next day and the tour started about 1 hour late, again, us just “waiting” and wasting our precious holiday time. No “sorry” whatsoever from the hotel. - the tour was supposed to include “sunscreen” (mentioned in PDF flyer). When the guide arrived (a very nice and competent local guide), she told us that sun screen is not available and anyway is heavily damaging the lagoon and should be avoided - feels like something a) the hotel should advocate and b) not sell as part of their tours - waiters service also very inconsistent. Some friendly, some couldn’t even say “hello” - food also very inconsistent (and expensive). Pasta à la mantequilla was a nightmare, while the hamburger was delicious. - on the day of NYE we proactively asked about a table in the restaurant only for the staff to tell us that we can only have dinner there if we buy the NYE menu for 4500 MXN per person ( that’s around 215 EUR pP ). The hotel is very remote (which is why we booked it of course), so the next restaurant is 20 minutes away. They never proactively mentioned this (all they did was inform that there will be a NYe dinner) Overall, too many little things that went wrong to make this stay enjoyable."