"A really great hotel that is in a good location near the promenade. Nice to have access to the hotel beach too."

"The hotel is old, with uncomfortably small rooms. The restaurant is overcrowded at breakfast, lunch and dinner times. All inclusive service is a good idea, but with low quality food, you have to pay for normal quality. The staff are hardworking, the hotel is clean for the crowd, this definitely deserves praise. Reasonable value for money, but overall I can't really recommend it."

"Check-in must wait until after 3 o'clock. The air conditioner in the first assigned room was not working, and the maintenance staff spent nearly an hour failing to fix it. While they were repairing it, they complained to us that it was a problem with the hotel's air conditioner hardware connection, which made us very anxious. It cooled down after changing rooms in the evening, but it ruined my mood."

"Location: lovely, small town right by the lake. The back of the hotel is right by the lake. Mid-May is a great, quiet time to go. Room was fine apart from the pillows which were not good. Room was clean. It was good having a fridge in the room. The food in the hotel was fine. The spa area was fine too and I had two good massages there. Walking distance to two supermarkets."

"Great, lovely vibe 5 stars hotel, great cousine, very kind staff, fantastic atmosphere. Congrat to the team! We will get back soon! András Neményi"

"Our room was clean, equipped with air conditioning, television, safe and minibar. The sheets, towels and the bathroom were clean. The room was warm when we arrived, but after a day it was cooled with the air-conditioner. The furniture is a bit old, but ok. The beds are a bit short for a 180cm adult, but it is not a big problem. The mattresses are comfortable. The rooms and the common places were beautifully renewed, the whole atmosphere is elegant and cozy. The breakfast is very good, with a lot of opportunities. Even with kids have got lot possibilities. In the evening there is live music during the dinner until 10pm. Because of this the rest during the evening is difficult. The minibar did not work properly, it was warm even at the maximum. We cant use it. At all: it is a good hotel, absolutely recommended, worth the price. "

"Overall, the hotel made a good impression – it's well-maintained, with a very pleasant terrace and pool area. Breakfast and dinner were served partially as a buffet – in the morning there was bread, cheese, cold cuts, vegetables, and fruit, plus the option to order from a fixed menu (around 8–9 dishes). Dinners also had a partial buffet (soups, salads, starters, desserts), and a daily-changing menu with four main courses to choose from. The dishes were nicely presented, and you could see the effort and attention to detail. However, sometimes they felt overly elaborate – the flavors didn’t always work well together and didn’t always hold up. That said, I appreciated the creativity and variety. The pancakes were definitely a highlight – truly delicious. Unfortunately, the last two days left a negative impression – during breakfast, I noticed ants walking around and under the fruit tray, which completely ruined my appetite. It’s a shame because the hotel has a good location and offers peace and quiet. Due to the hygiene issue, I’m giving it a final rating of 3/5."

"I almost always write our positive comments first in a review, but unfortunately, I have to say that we will not be returning to LUA RESORT. There is no doubt that the hotel is tasteful and beautiful, our room was spacious, clean, the bathroom well equipped, and the bed very comfortable. Dinner was also sublime, with interesting, unusual dishes and service. I would like to make a special mention of the afternoon activities, I particularly liked the KATACRYL craft and the chocolate demonstration. We spent a whole weekend there with my husband, looking for autumn wellness and relaxation. The shortcomings were most noticeable in the spa services. We waited a full hour to get towels that we can use in the wellness area. Several guests repeatedly reported this, but we were unable to get clean towels. They promised to try to collect them from the empty rooms upstairs, but it turned out to be a very long process. This makes us wonder how is it possible that there are not enough towels even when the hotel is not fully booked? I finally went up to our room and got some towels. This should not be the case in a 5*hotel. In the wellness area, refreshing soft drinks and lemon water were waiting for the sauna guests, but unfortunately, we could not drink, because there were no clean glasses. We finally helped to collect the empty ones from the tables, we took them to the wellness receptionist to speed up the process, but this did not work either, we got tired of waiting and we washed two of them ourselves and got ourselves our refreshments. We feel that somehow, they were not prepared for so many guests, as for example we had to wait to get in to get breakfast, as the dining room was full, and finally they opened a covered terrace area where we were very cold. Unfortunately, the biggest slap in the face happened at the check-out, when we were shown a consumption bill from the bar that we had not consumed. It was billed to our room number and the signature was like mine. The receptionist girl tried to convince me that probably another guest had accidentally entered our room number, which is completely absurd and it must be a very big coincidence that the other guest's name starts with the same T and his signature is in special characters and almost identical to mine (my signature is on the sign-in sheet that I had to sign when I checked in so it was easy to copy my signature). I conclude this as complete slap in the face and flat-out cheat and I'm very sorry that anything like this can happen in a hotel of this calibre. "

"What we liked: Good check in experience Pillow menu Modern and clean Plenty of storage in the bedroom Sofa and lounge area in the room Balcony overlooking the pool Plenty of car park spaces What we didn't like: Dinner was a buffet style, and the choices did not look appetising at all. Most options looked like they had been sat under the heat lamps / bain maries etc for a considerable length of time. Some of the dinner choices appeared to then be presented for breakfast in the morning.... who wants ratatouille for breakfast ?"