Located in Batam, Montigo Resorts Nongsa is by the ocean, within a 5-minute drive of Nuvasa Bay Sign and Nongsa Pura Ferry Terminal. This resort is 13.9 mi (22.4 km) from Batam Centre Ferry Terminal and 13.9 mi (22.4 km) from Batam Center Shopping Area. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a fitness center. Additional features at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting (surcharge). All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at TADDS, one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite. Make yourself at home in one of the guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished patios. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
"We recently stayed at Montigo Resorts Nongsa to celebrate my birthday, and it turned out to be a memorable experience.
To our surprise, the resort gave us a complimentary upgrade to a beautiful three-storey villa, complete with two bedrooms, a spacious living area on the ground floor, and rooftop access on the top level. It was a lovely gesture that made my birthday feel even more special. We were also treated to a complimentary birthday cake, which was delicious and greatly appreciated.
A special mention goes to the staff, who were consistently friendly, professional, and welcoming throughout our stay. Their warm hospitality and attentiveness contributed greatly to the overall experience.
The resort itself is a great place if you're looking for a relaxing getaway where you can spend most of your time within the property. The villas are spacious, private, and perfect for unwinding.
One area that could be improved is the buggy service. While the staff were helpful, waiting times could sometimes range from 15 to 20 minutes even during our off-peak stay. I can imagine the wait may be even longer during peak periods, so increasing the frequency of buggies would certainly enhance the guest experience.
Do note that the resort is located about 30 minutes from Batam city centre, where most of the shopping malls and restaurants are. If you're planning to explore the city frequently, this is something worth considering.
Overall, we had a wonderful stay and truly appreciated the thoughtful birthday surprises. The villa upgrade, birthday cake, and excellent service made the occasion extra special, and we would definitely consider returning for another relaxing getaway."