Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 13, 2026
Guest User
I enjoyed a lot my stay in Mama Shelter Luxembourg. The music from the restaurant wasn't that loud and the room was always clean. The breakfast could be better though, and in my opinion 26€ is pretty expensive. The staff was always available and welcoming and the hotel is very close to the tram stop. Definitely coming back next time.
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Price per night from:CAD 223
Posted on May 19, 2026
Dryad-yangThe location is super convenient, right opposite the train station, with plenty of supermarkets and restaurants nearby. 😊 The front desk staff were very friendly, and the hotel feels brand new – it's been renovated for a long time. You can open the windows, and there's no renovation smell in the room, which is great (I was a bit worried before staying). I've been watching them renovate for years and finally booked it for my trip to Luxembourg this year. The hotel has all the amenities you'd expect from a Marriott, which is always a plus. It seems the radiators can be turned on year-round, and there's also air conditioning. I mainly used the heating function of the AC, as it was quite cold in late April. Regarding housekeeping, we didn't request daily cleaning, but one time we did ask for it. We hung the sign in the morning, went out, and came back around 4-5 PM to find it still hadn't been cleaned – maybe they didn't see the sign? After mentioning it the next day, it was promptly taken care of. Also, for me, the mattress was a bit too soft 🤣 – my back felt like it had no support.
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Price per night from:CAD 292
Posted on Dec 24, 2023|Traditional Room
Guest UserPerfect stay, spacious rooms, great service. Very close to the city centre. Breakfast was also very good, not crazy amount of options but everything was fresh and tasty, service was awesome. For sure recommend to stay here
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Price per night from:CAD 385
Posted on Aug 7, 2026|Superior Queen Room with Sofa
Guest UserGetting here from the airport is easy by bus, and from the city center, you can take a tram or bus. We arrived at night and surprisingly, I couldn't find the lobby right away – it's actually combined with the most prominent restaurant. The room was spacious and the facilities were new, with air conditioning. Several Novotel hotels I've stayed at in Europe seem to use Rituals bath products. Although there's no free bottled water, there's a water dispenser on each floor by the elevators, which even offers sparkling water. The sparkling water was incredibly bubbly and ice-cold, which was really refreshing. Breakfast is on the first floor, offering a standard European spread. The dairy products were decent, but the bread was just okay, and the air conditioning was set too cold.
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Price per night from:CAD 268
Posted on Dec 29, 2025
Guest User
Great location, very cental.
Hotel room very noisy though as Xmas market right outside. No instructions for the window blinds so spent the 1st night with no sleep at all due to noise and light.
One particular reception staff member was very abrupt and unfriendly. A course on customer service and a smile would help.
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Price per night from:CAD 234
Posted on Jun 29, 2026
an0haseyoEverything about this hotel was satisfying, from its location and cleanliness to the service and amenities. All the staff who greeted us at check-in were incredibly kind and lovely, which made for a wonderful start to our trip in Luxembourg. The room was a bit small, but it felt like a palace compared to the UK hotels we stayed in afterward. I also really enjoyed being able to use Rituals products. When I mentioned that my sister's birthday fell during our stay, they gave her a lovely birthday surprise, which made it a truly memorable experience. 🥰
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Price per night from:CAD 244
Posted on Oct 27, 2024|Standard Twin Room
Guest UserThe hotel is average, the room is not very big but the price is relatively expensive. However, the cost of living in Luxembourg is higher than other European countries. It is not far from the train station and the transportation is convenient.
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Price per night from:CAD 249
Posted on Dec 12, 2024|Superior Double Room
Guest UserThis hotel was a great find. Room was sparklingly clean and comfortable. Equipped with hairdryer, iron, mini bar and plenty of bathroom amenities. Perfectly located opposite the main train station, just a 20 min walk into centre or a 5 min tram ride. Staff were friendly and helpful. The Asian restaurant attached to the hotel was very good and reasonably priced. I would certainly stay here again.
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Price per night from:CAD 143
Posted on May 28, 2026
Guest User
The single room I booked was clean, but quite small and simple - I would even call it spartan. The staff was not very friendly; I would have expected a bit more. Still, I was not turned away :). The location is convenient, close to both the historical center and the European Quarter. I would stay there again, but without any high expectations.
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Price per night from:CAD 155
Posted on Dec 27, 2025
Guest User
This is a good hotel right by the central train station and not too far away from the main sights of Luxembourg City. Getting around the city is easy with frequent teams, busses and trains from the nearby station and all public transport is free within the country!
The room was good and the beds/pillow were comfy. The room is a bit small but we had enough space to put our things including some space under the bed for our bags. They had a small table in the room with a chair, some shelving and a pretty big TV for the room size. The bathroom was good too with some decent shower products and while most of the room and bathroom appeared clean they seemed to be having some issues with the shower ceiling and that could use some attention.
We picked this hotel for the location and the affordable breakfast option because we only had a day to explore Luxembourg and felt the hotel breakfast would be a good start to our day. The breakfast had a nice selection of breads including a seasonal pastry, a pancake machine, cereals, yoghurt and some nice deli meats and cheeses. The juice and coffee machine were also pretty good and they had some to go cups for the tea/coffee.
The location of the hotel is maybe not the best for families because it is surrounded by gentleman's clubs and possibly the red light area of Luxembourg. We didn't see anything too bad but would exercise a degree of caution in this area. There are a few restaurants, bars and quite a few shops nearby.
We booked this hotel mainly because it was affordable and would consider staying here again to save some money while travelling through Europe. Being here during the Christmas Market season was fantastic and there are lots of nice things to do around the city.
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Price per night from:CAD 184