Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 10, 2026|Standard Room With 2 Single Beds
Anonymous UserI love that this is very accessible and a cheaper option than Novotel.They also have a workspace with cafe which is open until 11pm, not sure. I stayed there when I watched a concert in Araneta and I love that they still serve decent food around that time (rice and coffee), coz grab del would take time and fast foods around are packed.
The room I stayed in has like a connecting door, which at first, made me feel worried.
Room is worth the price. Would def stay again.
The check-in just took a bit long, I had to wait for about 20- 30 mins, prolly cause it's a weekend.
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Price per night from:PLN 155
Posted on Jan 11, 2026|Superior Twin Room
Guest UserIt is probably one of the finest hotels in Quezon City. The rooms are spacious and the service is really good. Amenities are decent enough such as the pool and lobby reception where they hold breakfast every morning. Will surely comeback and stay here again.
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Price per night from:PLN 189
Posted on Dec 24, 2025|Deluxe Room
Anonymous UserWe truly loved our stay at this hotel, and one of the highlights of our experience was how accommodating and approachable the staff were throughout our visit. From the moment we arrived, they made us feel welcome and well taken care of. We were especially touched by the thoughtful welcome greeting prepared in our room, complete with roses and a handwritten birthday note. This small but meaningful gesture really made our stay extra special and showed how much the staff values their guests, which we genuinely appreciated.
Since we were traveling as a family, it was also wonderful that the hotel was able to arrange the first two rooms as connecting rooms for us. This made our stay much more convenient and comfortable, especially when traveling with family members. The rooms themselves were very clean, well maintained, and relaxing, which made it easy to feel at home during our stay.
The hotel also has a swimming pool that guests can enjoy, which is a great added amenity. While we understand there is a reminder that there is no lifeguard on duty, we do hope that in the future they might consider having one available for added security, or at least someone who regularly checks on guests using the pool, just to ensure everyone’s safety. Overall, we absolutely loved our stay here. The combination of excellent service, clean rooms, and a welcoming atmosphere made our experience truly memorable. We would definitely come back again and highly recommend this hotel, as both the staff and the place itself are simply amazing.
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Price per night from:PLN 154
Posted on Sep 8, 2026|Standard King Room
Anonymous UserThe room was spacious, clean, and comfortable, the staff were warm and accommodating, and the location was perfect for a relaxing staycation. Loved the breakfast buffet and the overall atmosphere of the hotel. Everything was comfortable and effortless from check-in to check-out. Definitely a hotel I’d happily come back to. 🤍
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Price per night from:PLN 382
Posted on Sep 14, 2026|Deluxe Studio
Guest UserSome of the requests prior were not accomodated. I asked for a room with a lot of sunlight before booking. When I called room service, I was basically told that I should've booked an inner room.
Also, the walls are pretty thin. You can hear clanging and banging early in the morning when they're going for cleaning rounds.
Overall, aside from those two things, it was relatively peaceful.
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Price per night from:PLN 275
Posted on Apr 19, 2026|Standard Room
Anonymous UserHad a not-so-good experience with their customer service when we first stayed here a few years ago but they’ve improved so much this time around! They went extra with a printed bday greeting for our mom in her room and a special room delivery of a slice of cake with a bday song. I like that they now have a water dispenser on every floor. We also appreciated that they allowed a late check out for both our rooms. The staff were all pleasant and helpful.
The room tho was not as squeaky clean particularly the floor. We had to ask for robes and towels a couple of times. There’s was also no dedicated staff in the pool area.
Overall, we still enjoyed our stay and will definitely consider booking again.
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Price per night from:PLN 297
Posted on Jul 11, 2026|Superior Queen Room
AyshanyouyouguangguangThis isn't my first time staying here. Some of the reception staff are very gracious, but their way of handling problems can be quite arrogant. If there's noise, they just send security to deal with it, nothing else.
**Environment:** This business trip, I unfortunately had a room next to another that was preparing for a wedding, and it was incredibly noisy. My room was also a corner unit, meaning there was a connecting door to another room. Even though it was locked, there was absolutely no soundproofing.
**Service:** The hotel service was terrible. Even though I asked to change rooms the day after the first night, they refused. I tolerated it until the day I was leaving, when I finally couldn't take it anymore and complained to the hotel. By then, I didn't even expect a room change anymore; what was the point of offering it then?
My biggest relief was booking through Trip.com, which provided some mediation to protect my rights as a customer. This kind of older 3-4 star hotel naturally doesn't care about a guest like me, staying for only 3-4 days, especially since it's already one of the relatively better hotels in Quezon City.
The hotel offered no compensation whatsoever. When I checked out, they gave me a small cake to appease me, very classy.
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Price per night from:PLN 224
Posted on Jul 21, 2026|Deluxe Queen
Riomae CruzStayed at Harolds Hotel in Quezon City — the room was clean and comfortable, and the staff were friendly throughout our stay. The location is convenient, with a nearby mall and a 7‑11 just a 2‑minute walk away. Breakfast was tasty, though a bit cold at times; I’d recommend serving it hotter for an even better experience.
The swimming pool was relaxing, and we enjoyed ordering food at the bar. The bar staff were very helpful and accommodating, which made the experience even more enjoyable.
Overall, a great stay — I would definitely recommend this hotel to everyone.
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Price per night from:PLN 137
Posted on Jul 9, 2026
MisisCWe absolutely loved the vibe and ambiance of the hotel, which makes it even more disappointing to say that our entire experience was ruined by the poor service.
We arrived early to ask if early check-in was available. We completely understood when we were told that check-in starts at 3:00 PM, so we left for lunch and came back exactly at 3:00 PM. Since we had already completed the check-in process earlier, we expected to receive our room key without any issues.
Instead, we were told that our room was still not ready. What made the situation even more frustrating was seeing other guests who were just checking in receive their room keys while we continued waiting. After waiting for about 30 minutes, we were finally given our key card—only to discover that it didn't work. We couldn't even enter our room and had to return to the reception, where we waited for almost another 30 minutes while the staff tried to figure out what was wrong.
The most disappointing part was that I had to follow up multiple times before anyone offered us another room. There was very little communication, no sense of urgency, and no apology that made us feel our time was valued.
We booked this hotel specifically because we were attending a concert and wanted a comfortable place to rest and freshen up beforehand. Instead, because of the delays, we had no opportunity to shower, change comfortably, or even rest. We ended up going straight to the concert feeling exhausted and frustrated, which completely defeated the purpose of booking the hotel in the first place.
Our room was at Richmond Eastwood. While I understand it may be managed separately, the staff from Richmond were the ones assisting us. Unfortunately, it genuinely felt like guests who booked directly with Richmond were given better treatment and priority than those who booked through this property. Whether or not that was actually the case, that was certainly how the experience made us feel.
When we checked out, the staff gave us a complimentary cake, which we appreciate as a kind gesture. However, by that point, the damage had already been done. The delays, inconvenience, and frustration had already ruined our mood and our overall experience. While the cake was a nice attempt to make up for what happened, it couldn't undo the time we lost or the experience we were hoping to have.
It's unfortunate because the hotel itself has so much potential. The ambiance is wonderful, but great facilities mean very little when the service falls far below expectations. We left feeling disappointed and would think twice before staying here again.
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Price per night from:PLN 254
Posted on Jan 21, 2026|Deluxe Room
Tracing the TraceysThe room was spacious and the beds were very clean and comfortable. The location is away from most of the busy area so we really rested well after a long trip with typhoon tailing us…there’s a 7-11 nearby and other restaurants about 20 minutes away. Quite far really. Their breakfast is plated with very limited options . For the price you pay here, you’re already getting buffet in other hotels. Not complaining, just stating facts from experience.
As the pictures show, they have hotel slippers that were way too small for my husband 😅. The lobby area is quite spacious while waiting for us to get checked in. They were so considerate and allowed us to check in early.
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Price per night from:PLN 157