Pullman Hotels in Beijing

Hello everyone, I want to share my experience staying at the Pullman Beijing South. When we made our booking, we requested an early check-in. We arrived in Beijing early in the morning, and by 10 AM, we were at the hotel. After an overnight flight, we were naturally tired, especially our 6-year-old child. Owen greeted us and offered not only a complimentary early check-in but also an upgrade to a business room, for which we are truly grateful! 🤝👍 Getting a few more hours of sleep was priceless!!! The room was clean, and I especially want to highlight the incredibly comfortable pillows, duvets, and mattress. Upon waking, we were offered a complimentary fruit platter – respect to them!! The hotel's location is also worth noting. Our plans included visiting Universal Park, the Forbidden City, the Great Wall of China, and Beijing Outlet for shopping. These locations are quite spread out, so we chose a compromise: Beijing Outlet is closer to the airport, making it easier to plan transfers to and from the airport. The hotel is roughly equidistant from Universal Park and the Forbidden City 👌. The route to the Great Wall takes a significant amount of time, and it doesn't really matter where in Beijing you're coming from, plus one of the Beijing Outlets is conveniently located along the way. So, when choosing between a 3-4 star hotel in central Beijing (which would still require taxis or other transport) or a 5-star hotel with what we considered a more practical location within the same price range, we opted for the Pullman. Service was 5 out of 5!!! The room was cleaned every day, without any complaints or shortcomings! Breakfasts were good, with a rich selection to suit every taste. One day, we returned late from Universal Park and decided to have dinner in the room. Our son really, really wanted pineapple, but where do you get it at 10:30 PM? It wasn't on the restaurant menu, and there was no pineapple on the fruit platter. What to do? My wife and I ordered burgers (delicious!!!), and for our child, we ordered nuggets/sweet potato/potato pancakes from the children's menu, and we also asked for pineapple, even though it wasn't on the menu. And yes, to our surprise and delight, a freshly peeled, served, juicy, chilled pineapple appeared on a huge tray! (Complimentary!) Our child was incredibly happy about it!! Customer focus at its best! Special thanks to Owen, who was in contact with us daily via WeChat, giving us excellent advice, accurate weather forecasts (more accurate than Apple's, by the way), and addressing all our requests. He was essentially a personal concierge service. A year earlier, I stayed in 5-star hotels from other well-known brands in Beijing and Wuhan, but I never experienced this level of service or was offered a concierge. Choose Pullman 👍 🔥 ♥️ Best regards, Aleksandr’s family, June 12-17 2026