"Facilities: Very good Sanitation: Very good Environment: Very good Service: Very good"

"We just completed at stay at the DoubleTree in Bemidji. We arrived for a wedding with staff greeting us and supplying us with cute bags the wedding party had placed at the front desk for each of their guests. The staff was great from the start. On our second night, a historical storm swept through Bemidji with 100+ mph winds. The warning sirens went off in the hotel rooms telling everyone to evacuate to the stairwells. The town had extensive damage, there was no power in the town (or hotel) and as people slowly made their way to their rooms after the storm there was a calm that the staff brought. Curious guests ran out to the parking lot to survey the storm damage which included downed light poles in the parking lot along with debris from buildings, etc. Several of us sat with other family members and wedding guests on the second floor landing just processing what had happened. A staff member walked by and asked "are you ok and do you need anything". We were all just fine, just not tired at 2am from what had just happened. We said we were good and I asked, "are you ok and can we do anything for you". With exhaustion evident, she looked at me and responded that she was ok and thanked me for asking and followed up with she had had better nights. She was checking every area of the hotel for guests that might need help. I do not recall her name, but she was doing everything she could to insure guests were taken care of and were safe and secure while meeting their needs. Additionally, that following day the town was in disarray with everything shut down and with no electricity there was no where to get food (the town had been declared a state of emergency). The hotel had 3 grills set up outside and was feeding anyone who walked up either chicken sandwiches or hamburgers free of charge. They also had bottles of water available. I cannot say enough about the staff at this hotel in a moment of crisis they were still making sure guests had what they needed despite knowing electricity would take several days to be restored and while trying to make repairs to their facility that suffered damages. When you stay here you will be taken care of and the rooms are nice and the view is beautiful. We had a very fun and nice stay despite the storm. I would stay here again any day."

"Accessible bathroom lacked proper grab bars….. no shelf to hold soap shampoo etc, faucet no towel bar near dhower, shower was near impossible to control temperature, was either very cold or scolding hot, needs to have a new cartridge installed In faucet !!"

"Always love Hampton Inn!"

"A simple hotel with no elevator, which makes it inconvenient to carry luggage."

"I was shocked when I saw a vinyl padded toilet seat with splits and cracks. UNSANITARY! DISGUSTING! Big bottles of shampoo, conditioner, and lotion that everyone else has touched/used. Location is creepy. Very old heat/ac unit. Almost needed a hammer to push the buttons . Inconsiderate neighbors. I deserve a refund. This hotels concern is the almighty $ and not their guests."

"I think that the Hotel is nice as well as the front desk worker. She was very mindful when I asked for more sheets. Overall, the staff is friendly. There seemed to be not that many staff at the hotel although they had great service, they could use some more employees."

"For a business traveler like me, safety and convenience are good enough, and the cost-effectiveness is also good！"