"Excellent hotel, has been renovated"

"Sadly not many hotels in Spain allow dogs We have 2 small , well behaved labradors . On route to see family we stopped half way at this hotel It is right next to lots of restaurants There is no parking but municipal parking is a stones throw away The room was average size and nice and clean The bed was very firm I was concerned about the noise being surrounded by bars and restaurants but it was not an issue , after a lovely meal close by we had a good relaxing nights sleep"

"A decent hotel located almost in the center of Benicassim. About a 6-minute drive from the beach. It has a swimming pool and offers breakfast."

"The hotel is very well located, next to the beach. The beds are very comfortable. I was seven years ago in a triple room for Two adults and a 9-year-old girl. I have been in double room now, the same number of nights and the price has been more than double than in 2019. The wages have not risen in the same proportion. I think it's a past."

"Second year here and not often you get to say even better than last. A great hotel to relax after fib festivities and looks like some extra touches have been added within hotel. All the staff are awesome and nothings a problem. Breakfast is perfect and location ideal. Will be back!"

"It was all right and very clean only that some things missed but then everything was all right"

"Nice modern hotel. We were initially disappointed it was so far from the beach but it’s actually in a great location close to where all the evening action is - just a few steps away from the lively bars and restaurants of the old town. Lots of free street parking around the area. Fridge in the room but no kettle."

"We booked this hotel for 7 days partly to celebrate our wedding anniversary. We enjoyed an upgrade to suite which was great. we booked through ******* and advised that this was the last room for our week. Reception very good and we needed it as twice our room door lock failed but attended to promptly. Although advised that it appeared the hotel was full on our first night dinner there were about 10 persons. however, the following morning we found that the was a huge host of young Canadian footballers and their coaches, family etc staying which we did not expect staying in a 4-star hotel and their manners were not good. Moving on to the restaurant which on your web site ‘offering an à la carte service’ which it clearly does not and the food although previous guests have said was good for us it was bland and with no imagination, spaghetti/pizza/lasagna/ chicken dippers are not what we expect from this type of establishment, perhaps it was because of the footballers. More importantly when there was some sort of party one night we sat and watched superb tapas going past us to the party so if this type of food is available why not for everybody.? Please remember we were paying some €54 for dinner each night and never got our monies worth. Again, from the web site ‘you can find a café, giving you the perfect excuse to grab a moment for a coffee, a soft drink or a snack’ – this was a very poorly attended BAR not a café and from what appeared to be a small staffing situation, if you wanted a drink or coffee quite often no one about???? Ther pool – no shallow end!!!!!???? The depths are marked but need redoing show a minimum depth 1.8m, this is not good for poor swimmers. In fact, my wife was surprised when I told her this so decided to enter the small pool via the steps which she slipped on badly and has bad bruises for the trouble. This area should have a handrail as in all the other hotels we have visited. This was reported to reception, but they did not seem to want to know. If we had known that the hotel was going to full of teenagers, we would have gone elsewhere One final point, if you make pool rules then they should be adhered to but these were Continually broken. the facilities mentioned on ******* and *********** are incorrect. "

"The situation of this site is good, near beach, a few bars/restaurants open on the way in to town - 30min walk. The site however needs a lot of work. The pitches are uneven, high kerbs that would catch a motor mover and sharp corners with low tree branches. The ground is the local red earth. Nightmare to keep anything clean and the slightest wind blows up red dust. Showers and loos OK but not great. Several long stay campers seem to think they need to feed the stray cats 2xdaily. Hence I am told there are loads of rats however I have seen none. The bar is the most unwelcoming I have ever been to. They don't turn lights or heating or coffee machine on unless someone goes in. Why would you. Vicious circle. We walked 20mns to Bonterra park to get Happy Hour prices and some atmosphere. I gave this feedback to the site before I left."