Machelen Hotels with Breakfast

Good no nonsense hotel for catching a flight. They have a good airport drop service as well. Don't have great facilities - but is ok for a night stay.

The hotel is near to the airport so it is convenient for us since we had a 11am flight. There are some free public carpark outside the hotel. The breakfast started early so we could have breakfast before we went to the airport. The room given to us was big so we had lots of space for 3 of us. The reception staff was friendly and helpful when we had problem connecting to the wifi.

The hotel is conveniently located if you're heading to the airport and looks quite new. However, the first room I was given was faulty, and after switching rooms, the TV didn't work either. I was too tired to move again, so I just made do. The hotel service felt quite inconsistent. The airport shuttle costs 6 euros per person. When I checked in, the front desk staff was very nice and offered me a complimentary ride this time since I was staying for two nights. I wanted to confirm the time the next day, and he told me to just tell his colleague. However, when I spoke to the front desk staff the next noon, they seemed very unhappy and questioned who gave me the free ride. Both he and another female staff member were quite aggressive, telling me only he could offer free rides, not his colleagues, and that I had to pay 6 euros. I was really speechless. This is clearly an internal communication issue within the hotel, but this person's attitude made it seem like they were blaming me or thought I was making it up. In the end, he did give me the complimentary ride because of the issues with my room (I guess that's a silver lining?). Anyway, it was quite ridiculous. I confirmed where to wait for the car, and he told me to wait on the lobby sofa. The next morning, I waited on the sofa for 15 minutes ahead of time, but no one came, and when I asked the front desk, they said the car had already left. However, the front desk did call me a taxi in the end, which I found acceptable. Other aspects of the hotel were okay; the bed was large, the room was cool and clean, but the person on duty the next noon was really unfriendly. And it's absurd that the hotel's problems were shifted onto the guest.

I'm very happy with our stay at the Brussels airport Park Inn by Radisson that smelled nice, easy access to a nice reception lobby that is next to guests restaurant with a garden view that is so peaceful and beautiful. Marius, the kind chief concierge officer, received us kindly, provided us with our requests, an accessibility room for my sister, handicapped shower room seat, and an immediate response to everything the hotel could provide. All concierge services are available as soon as we request. I will come back to this hotel happily. My best compliments to all the staff of Park Inn by Radisson Brussels Airport. Norlita Uriarte New York, NY 10028 USA s, dining , and all concierge services

I thought the location was near the airport, but it's quite a distance away. For travelers arriving late at night, having to pay 35 euros for a 5-5 km taxi ride is a huge burden – the cost of getting there is more than the stay itself! However, the receptionist was very friendly, which made me feel good.