Surrey Hotels with Breakfast

The hotel itself is good, but the staff was extremely unprofessional and did not reflect Marriott standards. Interactions felt more like dealing with a low-budget motel than a premium brand. Booking policies are very rigid. Even after staying several nights, the hotel refused to allow any date modification when my plans changed. They also refused to refund the night I did not stay and did not return the parking fee either, stating that the reservation was prepaid. This was disappointing, especially since the third-party booking service contacted the hotel directly and I was present at the front desk at the time. Despite this, the staff denied any adjustment and showed little willingness to help. Overall, the lack of professionalism and flexibility significantly impacted my experience. I hope Marriott management reviews this, as it does not reflect the standards the brand is known for.

The room size is quite small, clean and tidy, and the sound insulation is good. The location is close to the Skytrain station, and there are Tims and Wal-Mart nearby, which is more convenient. Temporary booking room, the price is high.

The room is fully equipped but has a sense of history. If you like a new one, it is not recommended. The breakfast is not demanding. The variety is complete and the fresh view is wide.