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9.7/10
Amazing
FfaisalmuhammadMaybe it would be better to provide an elevator for guests, especially for the elderly, especially if the rooms available are on the 2nd floor, it's a pity for the parents if they have to take the stairs, even though the stairs are sloping, it's still tiring for the elderly, especially
MMaswimaMy first experience staying here with my family. The hotel is very comfortable, clean and the facilities are quite complete.Get free tour tickets too
GGuest UserStrategic location near the transportation museum. Clean rooms, cold air conditioning, good view. There is a sky cafe, you can go squinted while looking at the view of the stone city. It's cool anyway. Ample car parking
RRoedi NzoyStrategic location, clean rooms,
For food, there is not a buffet every day, so it depends on the people staying, if there are not many people, the food will be delivered to the room, it doesn't match the price of the room which is around 500 thousand more/night, and if it is a buffet or delivered, it is informed in the morning or evening to call the room, so it is very disturbing to rest, especially since the telephone is on the TV table, not close to the bed, as a result, if there is a call, you have to stand in front of the TV, so you go back and forth and it is very ineffective.
FFanosCould be better if the bed is a bit firmer. too soft for my back and I woke up unfresh. Thankfully it was just for a night and I moved to another hotel. Other than that it was great. I did not taste the breakfast though.
GGuest UserSo far ok. Stay there for 3 days was not happy with the aminities in room. I was complain about hair dryer. Once we used is broken then technician came then fixed. After that used still on off. Second day call receptionis sending same complain about hair dryer was broken but only fixed, he said fan in problem after used in 30 sec then nit working again. They we find that kettle opener is broken n still keep using, nit changing with new one after that dripping water from inside kettle.
GGuest UserGood place to have a vacation. Good japanese vibe on cottage and private onsen. Friendly hotel staff, good quality and taste on Fushimi Restaurant.
Really like Ryokan design that resembles japanese Ryokan, all the wooden material gives good vibes.
Private onsen also really good, after not-so-long journey from Surabaya, you can soak in mountain hot water with good temperature (not to hot also not to cold) whilst enjoying night view from Ryoukan.
For anyone who will spend a vacation in here, don't forget to bring Bug/Mosquito repellent and bring some mineral water bottle because you can only have 1 time mineral bottle refill.
AAnonymous UserProses cek in cepat tanpa kendala tanpa deposit dan petugas FO sangat ramah. Fasilitas kamar perlu peremajaan seperti cat dinding, sprei kasur yang mulai usang dan handuk yang berlubang, remote AC yang tidak bisa digunakan cuma karena musim dingin akhirnya tidak menggunakan AC. Untuk pool berfungsi normal dan cukup bersih, menu sarapan sudah cukup dan sudah direfill jika habis. Cek out cepat tanpa kendala dan tanpa cek kamar.