Batu Hotels with Breakfast

Strategic location, clean rooms, For food, there is not a buffet every day, so it depends on the people staying, if there are not many people, the food will be delivered to the room, it doesn't match the price of the room which is around 500 thousand more/night, and if it is a buffet or delivered, it is informed in the morning or evening to call the room, so it is very disturbing to rest, especially since the telephone is on the TV table, not close to the bed, as a result, if there is a call, you have to stand in front of the TV, so you go back and forth and it is very ineffective.

First at all thank you for upgrade our room, actually it hard to make decision to stay at kusuma before, because of im not sure this hotel well maintain or not. We know that kusuma agro is one of the legendary hotel at Batu city ( remind that im still at primary school this hotel already exist) It surprised me, the building well maintain, no leak at all, no ceiling spot, water heater running well and the breakfast great My 3 years old baby really happy stay hill except the weird statue (he said annoyed sad face statue) Thank you for the staff also, it a great warm experience and ill be back soon

We booked a Premier Twin Room and stayed for 3 days and 2 nights with a pool view. The room was clean and fully equipped with amenities; there was a sofa, so it was comfortable. The breakfast selection was varied and the food tasted pretty good, though unfortunately the restaurant is located right next to the front desk, so there’s no view to speak of. The parking lot is about 200 meters from the hotel, and a buggy car is provided. The experience of staying with the family was quite enjoyable. We didn’t get a chance to visit Skyhill to enjoy the sunrise from the hotel’s 8th floor. Maybe we’ll try it on our next visit.

The hotel in strategic location, and have a playground, that's good when staying with children. The foods in the restaurant the price is reasonable. And from balcony can seeing the mountain. Thank you Samara Resort hotel to make our staying with good memorable.

Overall, my stay was quite good. The staff service was friendly, and the hotel facilities were comfortable. However, there are a few things that could be improved for the future. During check-in, it was already close to 2:30 PM. When I asked when the room would be ready, I was told to wait and that I would be called. Given that the check-in time had already passed, I had hoped the room would be available sooner, as it cut into guests' rest time. For a reputable hotel like Aston, I believe timely room availability is a crucial part of a comfortable stay. In fact, at some other hotels in the same area, rooms are accessible even earlier. Furthermore, I believe the breakfast food options could be improved. Considering Aston's standard and reputation, I had hoped for a more appealing and diverse menu to provide a more memorable experience for guests. Thank you for the service provided. I hope this feedback can be used for evaluation to enhance the quality of services in the future.

Room is clean and the bed is super comfy! I love the king bed, super comfortable and smell nice. Breakfast is ok i guess but they can do better than that considering its 5* hotel, location is a bit far from shop and attractions but overall its good!

The hotel ambiance and room were alright. The location is close to many restaurants. Overall, it was okay. To the receptionist: please learn to answer guests more politely and remember to smile so that your service doesn't create discomfort. This is just a suggestion, accept it or not, it's fine (but don't let one unfriendly person deter other guests from returning. Remember, a hotel doesn't just sell facilities, but also service, including hospitality). Thanks 🙏🏻

We booked two family rooms and only gave us one, horrible service took them 2 hours to figure out they were wrong. And refused to give us a satisfying compensation plan. I don't recommend this one at all.

Location is great however you cannot get views of the mountains if you are staying on the first floor. You can get yo alunalun batu by foot which is great for dinner and snacks in the evening. Great breakfast is also available and accessible by foot from this hotel.

Saya pernah menginap di hotel ini tahun 1997, namun sampai saat ini Sangat terpelihara property hotel nya. Hotel nya bersih dan nyaman. Hanya perlu ada koridor dari hotel ke main lobby sehingga tidak basah kalau saat hujan karena tempat makannya berada di main lobby.