Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 17, 2026
Guest UserWe stayed for three nights as a group of three in an Excellent Twin Room (room 807).
We were delighted with everything! It's a wonderful hotel that makes a great first impression right from the moment you step in. The location is convenient – just a 5-minute walk from Hiroshima Station and the tram stops, making it easy to get to Miyajima and Hiroshima's main attractions. The hotel itself is like a museum, with designer interiors in a Western aristocratic style. It's a pleasure just to walk through the lobby, sit on the sofas, and take photos against the backdrop of suits of armor, fireplaces, and paintings. The room is spacious and comfortable, with separate bathroom, toilet, and sink areas. There's a special basket for used towels. In the hallway, there’s a wardrobe with lighting. There are also separate areas for working and getting ready. The beds are wide and comfortable. The breakfast is a good, varied buffet.
As for drawbacks, I can point out the lack of power outlets next to the beds, weak hot water pressure in the sink, and weak Wi-Fi.
Overall, we really liked the hotel and will definitely recommend it to our friends and acquaintances!
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Price per night from:NZD 67
Posted on Jun 2, 2026
Guest UserWhat a nice hotel! Great location! On our departure day, we left the hotel @ 4:15pm and got on the Nozomi Shinkanzen @ 4:28pm :-)
Nice room size with table and leather bench so you don’t always have to sit on the bed. The public bath is modern and clean.
The best part was the exceptional front desk staff who were so kind and friendly, probably the nicest front desk staff we have experienced in Japan so far.
Special thanks goes out to the only male employee working around 4pm on 22nd of May who carried my bag out from the luggage storage and gifted me a mini origami. Your kindness really touched me! Also, great craftmanship!!!
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Price per night from:NZD 94
Posted on Mar 24, 2026|TWIN PREMIUM ROOM
yang lanThe hotel's location is decent, making it easy to catch a taxi, and the 50 bus stops right outside. The facilities are comprehensive, the rooms are clean, and the soundproofing is good. The pool staff are warm and friendly, and the water quality is excellent! The front desk service was adequate, but as usual, they were quite serious with non-members. Breakfast was quite crowded, and the food quality was average.
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Price per night from:NZD 170
Posted on May 12, 2026
PhoenixThis hotel is conveniently located very close to JR Hiroshima Station. It's quiet, clean, and the breakfast is good, offering both Western and Japanese options. My only minor issue was with payment – why do they refuse cash? When I offered 200 yen for the accommodation tax to the front desk staff, her expression clearly showed she wouldn't accept cash. Is that really the best approach?
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Price per night from:NZD 54
Posted on Mar 27, 2026
Tan Kim Whatt
Among the best 3 stars hotel I stayed in Japan so far. The front counter service staff is friendly, courteous and attentive. Location is quite central and a close walk to Atomic Bomb
Dome, Peace Garden and museum. Also, very convenient to get to Hotel and back to Hiroshima Station via street car 1, 2 & 6. The best highlight is the shower room, almost perfect.
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Price per night from:NZD 70
Posted on Oct 10, 2025|Deluxe King Room
Guest UserThe location is incredibly convenient. The airport shuttle is right downstairs, and you can directly access the JR and Shinkansen stations from the second floor. Shopping and getting around are super easy. The hotel service is excellent. They have a happy hour every night from 5-7 PM with half-price drinks, and you can even order sushi and tempura at reasonable prices. I'll definitely stay here again next time.
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Price per night from:NZD 246
Posted on Jan 10, 2026|Standard Room,2 Twin Beds
Guest UserThe room size was decent, not small by Japanese standards. The decor felt quite new. They even had Braille identification at the elevator, which was a nice touch. The hotel is right in the city center, making transportation very convenient. It's really close to the Peace Memorial Park and Atomic Bomb Museum, just a few minutes' walk. The area felt safe and quiet. My only minor gripe was that there was a front desk staff member on the first day, but I didn't see them on the subsequent two days. It seems like many hotels in Japan are moving towards self check-in now, which I'm still getting used to as I don't visit often.
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Price per night from:NZD 43
Posted on Apr 8, 2026
Guest User
I picked the hotel for the location, this year my remit for hotels was to be as close to the beach as possible. The entrance is pretty spectacular, a shop and a cafe on the ground floor.
There is a gym and an onsen (I couldn't go in as I am covered in tattoos - this is a normal rule in the onsen's. If you have tattoos and are not aware of this you should be travelling around Japan) There are multiple restaurant's on different floors. Hands down the best was the sky lounge on the 23rd floor amazing views and a selection of food either buffet style or an a la carte menu.
I need to come back to sample the other restaurants, staff were very helpful and the hotel was spotlessly clean. Amazing location not too far from the city and the peace museum, there is a taxi rank outside the hotel my trip this morning to the station was so easy, taxi door to door. If you go I urge you to walk around the island as well wonderful views with little sandy areas to sit and relax.
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Price per night from:NZD 81
Posted on Jan 23, 2026
Dr.p3pp3r
The location of this hotel is excellent. It’s right next to Peace Memorial Park, directly behind the museum, in a quiet and pleasant area. It’s about a 3–5 minute walk from the tram stop and around 5 minutes to the main shopping street. If you get this hotel at a good price and only plan a short stay focused on the Peace Park, the location is definitely a plus.
The room itself, however, was extremely small. Seating was uncomfortable — only a small stool with no back, and in my case the screws were sticking out, making it unsafe and unpleasant to use. You are basically either on the bed or out of the room.
The biggest issue was severe condensation and dampness. The room had extreme moisture problems — water running down the walls and windows, and the bed and floor becoming damp overnight. I woke up with wet feet and later realised why. This is not normal condensation; it was excessive and clearly an ongoing issue. I raised this with the front desk when checking out, but it was brushed off. After contacting Trip.com with photos and videos, the hotel refused responsibility once I had checked out. Trip.com eventually offered partial compensation, but the hotel itself showed no accountability.
Because of this, I would not stay here again. I am not overly picky with hotels, but a damp room that can make guests sick is unacceptable.
Also, I do not recommend the breakfast. You receive a very small bento box with unclear contents and a bottled tea. For the price, you are far better off going to a nearby convenience store like Lawson.
Overall: great location, but poor room conditions and lack of responsibility from the hotel. There are better options in this area.
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Price per night from:NZD 36
Posted on Apr 14, 2026
Guest User
The hotel's service and facilities are generally up to standard. For our stay, the room provided toothbrushes and essential toiletries, along with laundry facilities and drinking water, which was quite good. However, I was a bit disappointed that the hotel didn't provide shower caps. Also, room cleaning isn't done daily, so guests need to arrange for it according to their needs.
As for the room rate, since it included breakfast, it's considered relatively inexpensive for a hotel in Hiroshima City. The only downside is that the hotel's location is a bit far from Hiroshima Station, making it not the most convenient. But it's closer to the Atomic Bomb Dome, which isn't too bad.
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Price per night from:NZD 36