OOsama BoussifThe hotel was located next to Hiroshima Station, which was very convenient. On the opposite street, there is a Lawson and a 7-Eleven, which was really nice.
About the hotel itself, it was clean, well-maintained, and the rooms were spacious enough for two people with two large suitcases. The room had all the amenities we needed.
We absolutely loved two things in this hotel that we didn’t experience in other hotels, or at least not as nicely. First, the pyjamas were amazing! Normally in Japan, you get a bathrobe-style or lab coat-style pyjama, but this hotel provided a really comfortable two-piece set with a long short and T-shirt, which both my partner and I loved. The second thing we really liked was the bench with an integrated table, which was super convenient for having breakfast or meals in the room.
There were two things we didn’t like about this hotel. We stayed for three nights and did not request room cleaning, which you would assume would make things easier for the cleaning staff. We made sure to put all our used towels in a plastic bag every day and also our garbage outside the door so we could get fresh towels. On one occasion, we didn’t receive a pyjama, which was fine, so I went downstairs to the reception to get it. On another occasion, a towel we left on the floor was not replaced, and I didn’t bother going to reception for it.
The second issue was the laundry machine. While the hotel has an excellent system to check availability and timing for each machine on the 10th floor, the machine itself was not very effective. I had less than 1 kg of clothes and used the <1 kg option, which takes 80 minutes to wash and dry, but after 80 minutes, my clothes were still very wet. I then used the 30-minute drying option, but even after that, they were still damp. These were just underwear, socks, and two very thin sweaters, no jeans or thick items, yet the machine struggled to dry them in 110 minutes. In the end, I gave up and took the laundry with me to my next destination.
One small other issue: on the second night, YouTube stopped working, and we were unable to watch TV at all in the room, and this was not fixed, even after turning the TV on and off.
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