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9.2/10
Great
TT.HeiRoom is not big but with high ceiling, I don't feel it too small. Mini bar in room offer free coffee capsule x 6pcs!! I finished 5 for the 2 evenings. 😁 Room is a bit cold with aircon, and started getting too warm after a few hours of heating. Common problem for hotels. It will be better if the shower bracket can be adjusted. But already feeling satisfied with the steaming hot water + good water pressure. In general, the stay is a good experience.
KKarlosHuskI stayed here while visiting Utrecht for a rave, and honestly, it was the perfect choice. After an incredible night out, coming back to such a clean, comfortable, and welcoming hotel was absolute bliss. The bed deserves a mention — it was the most comfortable bed I’ve ever slept on! Especially after hours of dancing, it felt like laying in heaven.
The room was spotless, the staff were friendly and professional, and the whole place had a really calm, relaxing vibe. I couldn’t have asked for a better place to recharge after such a great event. Highly recommend this hotel to anyone visiting Utrecht — especially if you’re here for a night out and want somewhere peaceful and pristine to crash afterwards!
TtkpThe room is very classic. There is no air-conditioning but we don’t feel hot in the morning and night. You will hear the church’s bell every hour that you will feel peaceful. In the morning, you can smell the bread baking. It’s a wonderful experience for people living in city.
GGuest UserWas extremely pleased with the room - in fact, I have just booked the same for my next work trip.
Very comfortable, stylish room.
Small wardrobe for hanging clothes (seems obvious, but I had just stayed in a Hilton Hampton a few days before, and there was not so much as a coat hook).
Great bathroom, with nice fragrance toiletries. Robe & slippers for relaxing.
Important for me - desk / work place (although desk lamp didn't work)
And of course, hotel is perfectly located near Utrecht Central, an important transit point.
Thank you, team
GGuest UserWell…Someone entered our room in the middle of the night as they had a copy of our card (I don’t know how). After reporting it to their staff, we asked to change a room. He came up to understand the situation and told us to stay put and call him again if someone tries to enter again?! Of course, we rejected his proposal and demanded a change in room which he did do so. After all, we were offered free breakfast but 0 explanation or investigation into the matter even after probing. Room was pretty big tho
GGuest UserThe hotel itself is superb, and in a fantastic location. Although it doesn’t serve food, breakfast is just round the corner at a lovely Italian restaurant, and the ladies on reception recommended a great restaurant for dinner.
OOlgaThe hotel was perfect!!! It is right in the centre of the city!!! You can reach anything you need within 15 minutes! Interior is modern and cosy. Everything is right as it should be!!! I like it!!!
The room amazing! It was the first time when I lived in anything like this!!! Highly recommended!!!
They have coffee machine inside the very room! The coffee is delicious! The view from my room was unbelievable!!!
MMaia GovorovskiStandard Holiday Inn experience that you come to expect the check-in staff were very friendly and I found that this room was particularly clean compared to previous holiday inns I’ve stayed at the staff were very helpful when I asked for recommendations in the local area 
GGuest UserGood hotel near the station in the city center. Good breakfast with enough choice. We slept at the back and this was wonderfully quiet.. Definitely recommended.
GGuest UserThis hotel's location is quite good: about 10 minutes walk from Utrecht Central Station and next to a long street with shops (including food and Albert Heijn supermarket). The building itself is very charming and beautiful. While I was there, renovations were ongoing. This did not disturb me at all, except that the available signage to the reception was not sufficiently clear and there was no signage from the reception back to the exit. The hotel staff was friendly and seems to care about the hotel guests. However, the hotel room itself was poorly designed. The room was very cold as it only has a single air conditioning unit that serves as heating. This is inappropriate for the Netherlands given the humid and cold winter climate. The first night, I almost got no sleep because of this. The lack of warmth seems to be a common issue in the hotel given that another hotel guest reported heating in their room not working when I checked in. The room's floor is also very cold, and no slippers are provided (can't wear shoes inside as it was raining and the whole room would get wet as the room did not have a doormat). Another issue is that the room is tiny but also badly designed so that there is no proper space to actually sit and read a book or get some work done (I was traveling for work). My room was on the ground floor with big windows on both sides, which meant I needed to choose between zero privacy (open curtains) or a dark room (closed curtains). There was also quite a bit of noise coming in from outside the hotel. In the bathroom, there is no shower curtain, which means that the toilet gets completely wet once you take a shower, which is pretty inconvenient, especially given that only one big towel and one small towel is provided, so that I had no tools to dry the toilet after the shower (and again, without slippers, my feet would get wet going to the toilet, which is also not convenient). Altogether, unfortunately, I cannot recommend this hotel, even though I had been looking forward to my stay there as I had heard it is a beautiful place.